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GoldCar Rental / special car cleaning charge - ref contract [protected]

1 United Kingdom

I've just returned from Alicante and returned my car in exactly the condition I would expect after 12 days normal usage only to be told I've been charged €30 for specisl cleaning? I was never told by anyone that the car would require a valet before returning or that I would be charged for cleaning and the T&Cs I was given were all in Spanish. Can someone please tell me why this charge has been levied? I would like an immediate refund and this matter resolved.

Gr
Aug 14, 2018

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