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GoldCar Rental / rental car made in line for faro portugal

1 SPAIN OR PORTUGAL, Portugal

Rental car made from france : pick up at faro airport for one week beginning september 30 to september october 7th.
-paid on line with debit card.. saw on client [protected] who ispossible online.. debit card and credit card.
Impossible to receive the car at faro airport, even changes to the name of the second passenger who detained a credit card!!!
The person at the desk at around 7 pm... not possible to reimburse... money lost and proposal of changing names.. renting going from 87 euros to 450 euros.
... came in bus... regarding this price
Need a refund for bad practice before further complaint to upper authorities
Two passenger: christian cervantes and josiane dettori.. you must have all the payment detail for a refund.

  • Updated by patricia grosset, Oct 11, 2018

    and ...surprise: impossible to send the entire complaint!!!to Gold Car renting to see

    rent paid in advance and ..impossible to get the car at faro airport the 30 th of September fir one week...terms of contract not applied.
    Debit card accepted for payment as is written on contract..but not at pick up.
    client number 33185654704.
    wanted to change the contract at desk in faro airport...87 euros paid already..new contract for one week raising to 450 euros for one week...!!not taken of course..
    need a full refund .and, complaint to higher authorities...and expect this message to be read in full this time .

Pa
Oct 11, 2018

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