Godrej/Tri Bolt Lock / Free Installation Service not provided
I had purchased a Tribolt godrej lock for Rs. 1811/- on 10.07.2009 from Jagdish Chandra & Sons, Old Railway road, Gurgaon(Haryana) vide Cas Memo No. 4230 dt. 10.07.2009, for domestic use. The lock was to be installed by the tecnician of the Godrej Company free of cost.Accordingly, residetial address was informed to the concerned person of the Godrej Company at Gurgaon for installation of the newly purchased godrej Tribolt Lock on 10.07.2009. The technician attended my residence on the same day to install the lock. But he refused to install the lock because s sticker was not sticked on the packing box of the lock, against which the tecnician could have claimeda sum of Rs.90/- from the company or what ever it is.Resulting, I had to pay Rs.150/- to get the lock installed from a carpenter, hired from the market.The dealer Jagdish Chandra & Sons, Old Railway road, Gurgaon(Haryana), also did not help me in this matter.
Even I showed the original bill of the dealer.
Therefore I demand for refund of Rs. 150/-from the dealer or the company who are responsible for deficiency in the after sale services otherwise the matter will be handed over to the Hon'ble Cosumer Court at the earliest