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GoDaddy / email bounceback failure scam

1 United States Review updated:

GoDaddy runs a scam whereby they will charge your credit card illegally. The first email from them below says that your whois information appears to be incorrect, so please correct it immediately, and we have charged you a non-refundable administrative fees.

When you contact them, they will say that the email bounceback failed, thus they concluded that your whois information is not current, but they have now fixed the status, but cannot refund the administrative fees. See the second email below.

AVOID GoDaddy.com for any domain registration.

They send the following email first:
1)
-----Original Message-----
From: support@godaddy.com [mailto:support@godaddy.com]
Sent: Saturday, February 20, 2010 3:09 PM
To: NAME OF REGISTERED USER
Subject: Contact Information Inquiry

===========================================================
CONTACT INFORMATION INQUIRY
===========================================================

Dear REGISTERED USER,

We recently received an inquiry concerning a domain name registered to one of your customers: YOURDOMAINNAME.COM.

The specific inquiry can be described as follows:

We have received a third party complaint on this domain; domain appears to have invalid Whois information.

In accordance with our registration agreement, https://www.godaddy.com/gdshop/legal_agreements/domain_registration_GD.asp?prog_id=GoDaddy&isc=gdbb998, we have charged your credit card an administrative fee of $17.12.

Please take this opportunity to encourage your customers to log in to their accounts to review and update the status of their domain names.

If you have any questions concerning the above, please contact our customer service center at [protected].

Thank you for your continued business,
GoDaddy.com, Inc.

- - - - - - - - - - - - - - - - - - - - - - - -
Copyright 2010 GoDaddy.com, Inc.. All rights reserved.

---------------------------------------------------------------------------------------------------------------
2)

From: Domain Services [mailto:invalidwhois@secureserver.net]
Sent: Wednesday, February XX, 2010 XX:XX PM
To: YOURNAME & CONTACT
Subject: RE: YOURNAME & CONTACT.COM re: Invalid Whois informati on – HOLD REMOVED, #XXXX

Dear YOURNAME & CONTACT,

The Whois information was invalid. For example, we received numerous bounceback failure notices for the email addresses listed. Administrative fees for invalid whois information are non-refundable.

Thank you,


Domain Services
Tracking ID:XXXX


-------- Original Message --------
Subject: RE: YOURNAME & CONTACT.COM re: Invalid Whois informati on – HOLD
REMOVED, #XXXXX
From: YOURNAME & CONTACT
Date: Wed, February XX, 2010 X:XX pm
To: Domain Services <invalidwhois@secureserver.net>

I ASKED ONE MORE TIME TO REVERSE THE CHARGES.

Please confirm.

Regards,

YOURNAME & CONTACT

From: Domain Services [mailto:invalidwhois@secureserver.net]
Sent: Wednesday, February XX, 2010 X:XX PM
To: YOURNAME & CONTACT
Subject: YOURNAME & CONTACT.COM re: Invalid Whois information – HOLD REMOVED, #XXXXXX

Dear YOURNAME & CONTACT,

Thank you for updating the domain contact information. The hold has been removed from the domain YOURNAME & CONTACT.COM. If your website was down during this process, it will be restored within the next few hours.

Thank you,


Domain Services
Tracking ID:XXXXX


-------- Original Message --------
Subject: RE: 2nd notice YOURNAME & CONTACT.COM re: Invalid Whois information
ACTION REQUIRED, Tracking# XXXXX
From: YOURNAME & CONTACT
Date: Wed, February XX, 2010 X:XX pm
To: Domain Services <invalidwhois@secureserver.net>
Dear Godaddy Representative,

MY EMAIL TO THEM ASKING TO REVERT THE CHARGES AS THE WHOIS INFORMATION IS CORRECT.

Thanks,

YOURNAME & CONTACT


From: Domain Services [mailto:invalidwhois@secureserver.net]
Sent: Wednesday, February XX, 2010 X:XX PM
To: YOURNAME & CONTACT
Subject: 2nd notice YOURNAME & CONTACT.COM re: Invalid Whois information ACTION REQUIRED, Tracking# XXXXX

Dear YOURNAME & CONTACT,

Please consider this message as official notification that the contact information provided for the domain name registration for YOURNAME & CONTACT.COM appears to be invalid, or incomplete. Please update the information within 5 business days as per Section 3 of the Registration Agreement, which you agreed to at the time you registered your domain name. For your convenience, we have attached a copy of the current contact information listed for your domain name. If the update has not been accomplished within 5 business days, this can be grounds for cancellation of your domain name registration as per Section 6 of the Registration Agreement. Please respond to this email to confirm the changes have been made. Thank you for your cooperation.
Thank you,

GoDaddy.com, Inc.

The relevant sections of the Registration Agreement are set forth below for your convenience.

3. up to date information; use of information and expiration You agree to notify GoDaddy within five (5) business days when any of the information You provided as part of the application and/or registration process changes. It is Your responsibility to keep this information in a current and accurate status. Failure by You, for whatever reason, to provide Go Daddy with accurate and reliable information on an initial and continual basis, shall be considered to be a material breach of this agreement. Failure by You, for whatever reason, to respond within five (5) business days to any inquiries made by Go Daddy to determine the validity of information provided by You, shall also be considered to be a material breach of this agreement. You agree to retain a copy for Your record of the receipt for purchase of Your domain name.
You agree that for each domain name registered by You the following information will be made publicly available in the Whois directory as determined by ICANN Policy and may be sold in bulk as set forth in the ICANN agreement:
~The domain name
~Your name and postal address
~The email address, postal address, voice and fax numbers for technical and administrative contacts
~The Internet protocol numbers for the primary and secondary name servers
~The corresponding names of the name servers
~The original date of registration and expiration date
You agree that, to the extent permitted by ICANN, Go Daddy may make use of the publicly available information You provided during the registration process. If You engage in the reselling of domain names You agree to provide any individuals whose personal information You've obtained, information about the possible uses of their personal information pursuant to ICANN policy. You also agree to obtain consent, and evidence of consent, from those individuals for such use of the personal information they provide.
6. suspension of services; breach of agreement You agree that, in addition to other events set forth in this agreement, Your ability to use any of the services provided by Go Daddy is subject to cancellation or suspension in the event there is an unresolved breach of this agreement and/or suspension or cancellation is required by any policy now in effect or adopted later by ICANN.
You agree that Your failure to comply completely with the terms and conditions of this agreement and any Go Daddy rule or policy may be considered by Go Daddy to be a material breach of this agreement and that Go Daddy may provide You with notice of such breach either in writing or electronically (i.e. email). In the event You do not provide Go Daddy with material evidence that You have not breached Your obligations to Go Daddy within ten (10) business days, Go Daddy may terminate its relationship with You and take any remedial action available to Go Daddy under the applicable laws. Such remedial action may be implemented without notice to You and may include, but is not limited to, canceling the registration of any of Your domain names and discontinuing any services provided by Go Daddy to You. No fees will be refunded to You should Your agreement be cancelled or services be discontinued because of a breach.
Go Daddy's failure to act upon or notify You of any event, which may constitute a breach, shall not relieve You from or excuse You of the fact that You have committed a breach.

Registrant:
YOURNAME & CONTACTs

Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
YOURNAME & CONTACT

Administrative Contact:
YOURNAME & CONTACT

Technical Contact:
YOURNAME & CONTACT

Domain servers in listed order:
YOURNAME.COM
YOURNAME.COM


Domain Services
Tracking ID:XXXXXX

Dr
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Comments

  • Be
      9th of May, 2010
    0 Votes

    GoDaddy has the worse reputation in the industry for domain and hosting services. No matter who I talk to, they view GoDaddy as the scammer of scammers. They have terribly poor service, at best mediocre hosting quality, but the biggest scams are how they deal with payments. GoDaddy will keep any payment information on file and harvest the information to collect money from you for renewals or orders you have never authorized. They keep charging and charging endlessly whether you approved for it or not and they will automatically go through any payment method you have ever used and charge on that even if it is not related to the purchase of the product in question. You can never remove your payment information on the account, they have blocked that option, which means there is no way of avoiding from the company misusing it.
    With GoDaddy the customer is simply never right. They will never provide refunds and argue endlessly to justify any charges they do. Customer support is so bad it's a joke. At best you get a response back that has no relation to the question you ask. And they go on and on like that so you get nowhere with them.

    I've tried other hosting companies since, and never once had the bad experiences I had with GoDaddy. GoDaddy is by far the WORSE domain and hosting provider out there and truly on the bottom rung of scammers.

    DON'T WASTE TIME AND MONEY ON GODADDY UNLESS YOU WANT YOUR CREDIT CARD TO BE MISUSED!!! YOU WILL NEVER GET ANY SUPPORT OR CUSTOMER RIGHTS IF YOU BUY FROM GODADDY.

  • Ir
      1st of May, 2012
    0 Votes

    opportunities failure messages notices in correct address attached to irenausss@yahoomail.com cancel all ways be trough not allows to block by Internets cafes fraudsters i, do work herring used disturbs mine programs

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