SUBMIT A COMPLAINT / online scams

1 CA, United States
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I ordered a toner online from on 03-08-2012. on their website, they say the toner is brand new factory sealed in retail boxes, never opened nor used. When I got it, the packing box is very nice, looks likeoriginal but the is totally difference, it was opened, used, full of dust everywhere. and the original manufacture label has been moved. the worst thing is, it doent work at all, even can not print one word. I contact with them, a lady says will mail me a lable to ship it back and going to refund me money, I never get the email. I called they 3 times, twince talking with persen, once leave a massage, but still I have not received any email or call from them. Please see

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