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Last March (2009) my wife noticed some small strange charges on her credit card statement. After calling the credit card company to dispute the charges, we decided to close that account to avoid any more headaches. Forward to May 2009: we receive a letter in the mail from a company called GNS, Inc. stating we owe them $79.90 for something called Acai Berry Edge and if we don't pay they will report us to a collection agency. We have never heard of GNS, Inc. much less done business with them. At this point I consider this company's practices fraudulent and their threat of involving a collection agecy a form of extortion. In addition to this web site I plan to contact the Better Business Bureau and am considering calling the Arvada Police Dept.
The complaint has been investigated and resolved to the customer’s satisfaction.
when ordered advise did not want another extra product. but when I got free product plus shipping they advise me i would received more and 79.90 will be charged to my account. they can't be reached by phone number it will not go threw. I am advising cr card not to put charge threw will not pay.
To: rose marie majors
We apologize for the inconvenience you have experienced with us. We would love to assist you. The offer it seems like you signed up for, was a free 21 day trial. It's a buy now pay later offer. Here are the terms and conditions of the offer that you must agree to place an order with us.
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
Please contact us at [protected] we are here Monday through Friday from 7am to 7pm and Saturday and Sunday from 8am to 5pm.
Hope to hear from you soon.
Supervisor @ GNS
To: jpgoodman
We are sorry to hear that you are a fraud identity victim. If a customer notifies us of that they didn't place the order, a police report is required so that we can close the account as fraud. Our website is secured and in order to place the order, the credit card or debit card provided must match the address and zip code the financial institution or the credit card company have on file. The card must also match the expiration date and the CVV code. The CVV code can only be found on the back of the card, no one else has access to that 3 digit code. So if an order is placed with us fraudently, this means someone has all of your information: your name, address, sometimes phone number and email address, the full card number, expiration date and the CVV code.
Please contact us at [protected] so we can gladly assist you and resolve this matter. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely
Supervisor
Extortion! LMAO you read too many books...put the true crime novels down and enter said reality...you placed an order online for this product or your info was stolen...if you didn't know, why are you crying fraud to them when it's fraud to you...boo hoo!
THIS COMPANY IS A FRAUD. aFTER MUCH THREATNING, I WAS OFFERED A REFUND OF ONLY HALF OF THE MONEY THEY TOOK FROM CHECKING ACCOUNT. I DID NOT ACCEPT IT AND MY WIFE AND I ARE STILL FIGHTING. I ONLY GOT SOMEWHERE OVER THE PHONE, AFTER I DEMANDED TO KNOW WHO THE OWNERS ARE. I WAS TOLD NOBODY KNOWS, AND THAT IT IS A HOLDING COMPANY. I INTEND TO FORWARD MORE INFORMATION HERE, ABOUT THE PEOPLE I SPOKE WITH, BUT BE VERY CAREFULL OF THIS COMPANY'S ACTIVITIES.
Victor
This web site is designed by experts to mislead and defraud innocent consumers. There are many more victims out there.
i want this off my card
I ORDERED A SAMPLE ITHOUGHT FOR 3.97 WHEN ORDER CAME MY CARD WAS CHARGED 79.90 DUE FEB 4TH 2009 I DID NOT ORDER THESE ITEMS.I ONLY WANTED A TRAIL OFFER FOR 3.97 DOLLARS.I FEEL THIS IS A BIG RIP OFF SCAM.I NEVER NEVER WANTED TO BE IN A VIPCLUB. I WANT THIS CANCLED. MY ORDER IS#993970