I, too, am going to have to voluntarily return my Trailblazer to GMAC, but only after being verbally asulted on the phone by the GMAC representative I spoke with today. She, too, was UNeducated, she could not even pronounce her words for crying out loud and because I could not clearly understand what she was YELLING at me, I had to ask her to please speak CLEARLY.
She then got EXTREMELY UPSET and would not stop yelling, she would not stop talking to LET me say anything, she made the comment that "you don't like the fact that a STRONG BLACK WOMAN is telling you the way it is and you can't handle that"...
WHY on EARTH did she need to inform me of her COLOR? I already KNEW from the way she SPOKE, I did NOT need her TELLING me and using the "race card" on me! I called and tried to work something out, she informed me that "my time was up" and I no longer OWNED that car, if I was caught driving it I would be arrested for theft! GET REAL!
I have NEVER been treated with such utter disrespect than I was today from that woman.
I will NEVER finance another vehicle or home with GMAC. I will make sure that EVERYONE I know knows the treatment I received today.
Bottom line, she has someone she will have to answer to when her "time" comes, I would NOT want to be her!