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1.2 621 Reviews

Globe Telecom Complaints Summary

35 Resolved
586 Unresolved
Our verdict: If considering services from Globe Telecom with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Globe Telecom reviews & complaints 621

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11:37 pm EDT
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Globe Telecom globe center

Sana po ang globe center ay no noon break kc paano po ung mga nagwowork 8am to 5pm.
Kpag weekdays nman po, they are accepting payments until 4pm only.

And please teach some of your agents, even working in globe center, to be respectful to all your customers especially here in daet, camarines norte.

Bakit kelangan ituro kami sa bayad center to pay our bills.

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5:43 pm EDT
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Globe Telecom availment of spotify premium included on my plan bundle

Its almost a month now and still got no feedback from what they called a Globe Support team. (doubted if that team existed) they didn't even responded on what really happened on my Spotify Premium account why i cant register it under Globe promo.

Started raising my concern last Tuesday, February 21, 2017 11:27 AM and until now they repeatedly say:

Hi Kai,

I’m sorry that this is taking long. As of this moment there is still no feedback from our Support Team and the case ID [protected] for your concern regarding Spotify premium is still in progress. Rest assured that our Support Team are doing their best to resolve this. I hope for your understanding and patience with this matter.

In the meantime Kai, if you have other concerns just email.

Thank you,

Allie Sto Domingo
Globe Customer Service

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Jenneth Olimba
, US
Mar 21, 2017 5:15 am EDT

how to deactivate an account?

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7:04 am EST
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Globe Telecom upgrade my plan from 1299 to 1599

Last Nov 2016, globe csr convinced me to upgrade my plan to 1599 which has free chromecast that will be delivered within two weeks. Until now, I haven't receive my chromecast that is included in my plan upgrade. I'd made several follow ups about it but no actions taken. I got same reply from the Csrs that they will email my concern to the one who's handling the chromecast delivery. I'm very disappointed.

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1:04 am EST

Globe Telecom service / i'm complaining about the csr staff at globe tel buss center sm bacoor

Just wanted to report my worst and shameful experience I encounter at your csr staff at globe business center at sm bacoor this afternoon, sunday march 5, 2017 around 4:31pm.
Just for documentation of his incident that gets into my nerve and maybe disgrace to your company for promoting good quality service. I believed you have to start it with your frontlines, right? 😠
I came to your sm bacoor business center around 3:25 pm with my 7yo son... We were in a hurry because we only drop by in the mall just to go to your center regarding my concern at 1st with my change of sim card or service to my new phone because my complaint as I ha e mentioned to your guard whos processing the numbers for queing, he said, maam paki tanong na lang po sa customer service antayin nyo po tawagin ang pangalan nyo... Itold him it was under my husband's account but I am authorized naman kasi magtatanong lang ako kung ano problema if yung unit ba or yung sim card... Because the unit is just new it was issued just last january 2017 only.
After 15 mins., I asked the guard again, kuya bakit ang tagal pano ko malalaman kung ako na ang susunod pang ilan po ba ako... Then guard said, maam paki antay nyo nalang po tawagin kayo...
Then 4:15pm came almost 45mins I noticed yung mga kasabay ko sa line wala na ako na lang natira at yung mga bago na mga mukha...
Then I approach isang cashier counter... Maam excuse me pede po ba malaman na kung pang ilan pa ko kasi ang tagal ko na dito hindi pa rin ba tatawagin ang jasper? (I registered my husbands name kasi sa kanya nakapangalan ang account, kasi my husband is just outside the center nagiikot lang sa mall habang inaantay kami. Ako po kasi ang gumagamit ng extention na line kaya ako pinaasikaso ng husband ko.)
Then the cashier answered... Maam kanina pa po kayo tinawag.
To my surprised and with slightly mad I replied... Pano nangyari yun na skip ako eh kanina pa kmi ng anak ko tingin ng tingin queing board nyo hindi lumalabas pangalan ng jasper.. At wala din ako naririnig na tinawag ako eh nasa harap lang kami ng customer service naka upo?
Then yun girl sa cashier talk to mr. Joshua silently but I heard few of her lines saying, isunod mo na si maam knina pa sya.
Then joshua answered with arrogance, eh kanina ko pa yan tinawag yang name na yan hindi naman lumalapit...
Then I stand in front and close to him and said, "excuse me po, kanina pa kami dito 3:31 pm ayan nakalagay sa ticket que namin oh... Anong oras na 4:35pm na. Tapos na lahat ng kasabay ko pumila hindi pa ko tinatawag at 2 kami ng anak ko na tingin ng tingin sa board nyo ng pangalan namin hindi nag flash... Imposibleng hindi ko marinig na tinatawag mo ko kase eto lang ako nakaupo sa harap mo... Bilang lahat ng nakausap mo mula ng umupo kami dito ha 3 babae at isang lalaki at hindi ako umaalis sa harap ng counter nyo, kaya wag kang magsinungaling dyan, ok? Then he replied, opo nga di ba kayo na nga po isusunod ko... Then I find his answer with sarcassm and medyo patawa tawa pa sya. I felt ashame and humiliated in front of the other customers that time.. Kaya sabi ko... Ano pangalan mo ha? Bastos ka ha! Then he answered wih gestures na joshua po ako eto po id ko oh... Medyo mayabang ka ha, then sabi ko I will complain him sa head ofc ng globe.. He replied... Ok lang po sige icomplain nyo... Very arrogant yung staff nyo ha he should not be in your front liner instead of apologizing for what happend na skipt nila ang name ko to be called nagyabang pa talaga and he stand to it na kahit icomplaint daw sya sa ho ok lang daw. Then when his customer stand and left the chair, I sat on the chair infront of him thinking that his customer was already finished... He said, hindi pa po tapos yung kausap ko tayo muna kayo dyan kasi babalik pa yun... I said, akala ko tapos na eh umalis na kasi sa silya. Kasi diba sabi mo pagkatapos nya ako na susunod? Sorry po ha... I answered with sarcassm. Then I step back again...
Infront of my 8yo son I felt humiliated specially when my son asked me. Mommy are you ok?... You know good thing my husband is not around cause hes there maybe it will create a big commotion pa. Tsk! Tsk!... So disspointed talaga!
Then suddenly while im still waiting for my que at the waiting area the other staff beside him, (I didn't get his name) approached me after he finished his customer said maam dito na po kayo ako na po mag aassist sa inyo.
And can you imagine it took him only less than 10mins to help me with my concern?! Network settings lang pala ng samsung j5 (2016) ang may problem, not the sim card not the unit itself imagine I suffered almost 2 montjs since this mobile phone was issued to be by that same center din ha. Yun pala sa mobile network setting lang pala ang problem kaya palagi ako walang signal sa data network and sa mismong cp always walang signal... You know that person / staff who helped me kept on apologizing for me to wait too long for my que and for the things that happend... He is very polite and helped me with all my concerns... Unlike that ill - mannered staff mr. Joshua cobarrubias.
I thank that polite staff very much for helping me with my simple issues lang pala sa phone which is mas matagal pa ang pinila ko kaysa sa pagsolve ng concern ko in less than 10minutes imagine?
I asked him that I need to speak with their manager on duty to report that staff... He excused himself to call the oic after I thank him for his help in me.
Mr. Jc the supervisor / oic who speak to me with regards to the incident then he apologized for what happened... I told him that I understand that customer service jobs is not that easy and of course it takes a whole day of stress for the staff to talk to a lot of concerns with the customers... But it doesnt give justice to a bad mannered staff to be sarcastic and humiliate your customers specially if it's your fault not ours. I also told him that I will report this incident to their head office because we should this staff a lesson, I told him that the staff is very arrogant pa kasi to tell me that"ok lang po sige I report nyo po ako sa ho eto po id ko. While I took photo of his id"I said to mr. Jc that being an ayala co. Employee they should2 project to be in proper manners all the time because they are the mirror of the premiere company"

Mr. Jc ask me to write an incident report regarding this issue... Kahit sobrang kinain na yung oras ko sa business center na yun because it's almost 5pm na I still manage to write it pa rin and gave this to him.

I hope this issue will be handover to the write department of your company and maybe you should call the attention of that business center and the arrogant staff should be given sunction for his behavior... And to the polite and helpful staff that I forgot to get his name I commend that you should keep more of like him cause that will be an asset of your business center.

Thank you for hearing me out on this and hoping for your prompt action and reply.

Mrs. Jane a. Deveza
0917.884.4514

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Magdy Saad
, US
Feb 13, 2022 7:56 pm EST

Casino reward didn’t pay my 16000 $ be careful if spend money there never u get ur win see in the picture all the not come he just shutdown the game when come back the money 16000 not there even in normal way the not pay u see 4 trident and he pay for 3 and 12 trident should be time 1000 because 16$ he just pay 7 trident 694 never ply there he upued

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12:31 am EST

Globe Telecom gosurfpa20

So it's the first time I loaded today, I wanted to listen to Spotify premium so I tried creating my own GoSakto since I just wnt to use it for a day, and then okay I subscribed/registered and then the confirmation was sent to me "Youre now registered to Spotify Premium with 200MB" blah blah with a link to complete my activation. But when I access the link put my number, it says that I'm not yet registered to Spotify Premium. It's really disappointing.

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8:56 am EST

Globe Telecom very poor customer service

this is my message to glbe telecom and yet im not receiving any good feedback from them. Your Customer Service is really annoying. I have a 1-month MRF free billing adjustment that was committed to me by Anthony Bautista (zetl4535) last Nov 13, 2016. This is for compensation due to late delivery of Iphone7. Now, after almost 4 months, billing adjustments were not yet adjusted. I have series of follow ups that were also not been attended. I have talked to Enchong Alvarez, ticket [protected], Jacqui Puno ticket [protected], Cathy De la Cruz (zetl5709) ticket [protected] and Rey Kho (zetl5752) ticket [protected]). For the past 4 months, I haven't received any call back regarding my ticket, even once. They're just waiting for me to make another follow up and ask the agents to file another case. This is really annoying! This is not my first time experiencing it. I have also experienced this when I have to transfer one of my accounts, I have to transfer location of my landline subscription and when I have to request replacement of my newly procured Iphone6. Here are my escalation tickets that were not resolved by your customer service: [protected] (George), [protected], [protected] (Arf Bautista), [protected] (Jon Coligado), [protected] (John), PQC17020007380, PQC17020009464, PQC17020011359 (Irish Zalgado) and other escalation tickets that I have not taken note of.

I thought your customers are important to you? Why are you not addressing these issues? You need to attend to our concerns and see to it we have good experience with your customer service. This is really disappointing. This is really insane. If you can not resolve our issues with your customer service. the you're management is a failure!

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3:39 am EST
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Globe Telecom power bank

I bought a powerbank yesterday and I ask the cashier to get me a new stock, she did and put it in the paper bag without inspecting it, I went home and open it and to my horror theres a scratch on it, I wasnt able to get sleep thinking about that scratch, so the next day, I went there and told them about the scratch and that I nor the cashier didnt even checked it, but they told me no that they have a policy that once it got out of their store its no longer their responsibility, I was shaking and I was trying to hold back my tears, what do I do? Do I blame their poor services or my own stupidity for trusting them, what a let down by globe telecom, once again they never fail to dissappoint me

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3:24 pm EST

Globe Telecom globe telecom-big liar

Globe telecom agent called us last November 2016, to upgrade my plan to 1599, with the speed of 15Mbps and data allocation of 150Gb per month, since then i paid every month for about 1599, ive noticed that my internet connection was very very slow, i pm so many times to globe to made a complaint, what there internet connection is so slow is the same also to take action, when the technician tested my line it is only 5Mbps, i made a complaint again, and then they told me that my plan is only 5Mbps for 60Gb per month, because my package still the old one and its amounting 1599. this globe telecom is the worst and biggest thief. they are offering you once you accept the offer they will not give it to you, they will take our money without the right service.

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11:45 pm EST

Globe Telecom very sloooowwww taaatttooo coonnnection

I am AN [protected]. Goodness your connection is 25kbps. I have been paying for 2mbps bundle. Then your representative called me last 02Feb2017 offering me to upgrade to 5mbps for additional fee. I did a "yes" on the upgrade. He told me he will text my Job Order number (so I can call and trace), but no text arrived. He told me Globe will upgrade within 7 days, but after 5 days, my signal downgraded to 25kbps. It is 28Feb2017 now and i still have this slomow signal. 25kbps cannot even open my banking apps.

What kind of service is this? I am with you for many years, Globe. Looks like i'll change my network this coming March 2017. I want my 5mbps.

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Yhoej Rotsa
, US
Mar 03, 2017 3:08 pm EST

its a trap from globe...liar and thieves

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7:57 am EST

Globe Telecom change of address of my billing in bill paper

i called last January 3, 2017 and i asked if they can change my address from San Esteban High School to Sta. Monica High School, they said it was already ok but then the bill that was sent to me was San Esteban Again(billing address written in my bill) i do not now the name but i got her ID ZTP01766 . so i cannot pay the bill. Again i called again and requested to change the Billing address from San Esteban to Sta. Monica but again nothing happened here is the ID number ZTP02056 . my account number is [protected]. i cannot pay the bill for 2 months because of you do not want to change the billing address to Sta. Monica . Please act on this matter or else i will go in your central office to file a formal complain to the customer service representative who gave me false solution to my problem.

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12:06 am EST
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Globe Telecom customer service rudeness!

I'm planning to get two postpaid lines but unfortunately I met the worst customer service representative named Dominic Florentino on February 25, 2017 between 3 to 4PM.

I asked if I can get a plan worth P599 with unlimited Globe to Globe calls and texts just like my sister in law? He instead answered in circles which led me to think I couldn't afford since I have to pay P599 for the basic plan on top of P499 for the calls and texts plus the 199 for the internet.

He kept interrupting when I asked questions and the way he explained the plan is very confusing. All he needed is to answer a simple YES for the question.

Lastly, I asked if I could pay automatic deduction via credit card for my monthly bills. Again, he answered in circles specifically mentioning it all depends where the credit card was issued. So I asked for the form for the monthly automatic payment.

To my surprise, Dominic again misinformed me since nothing in the form asks about where credit card was issued.

It's been a long stressful talk with the representative who called himself "the manager". Eventually, I gave up and looked at other company nearby. SMART is just right in front.

Just a friendly company advise, even if Dominic wins, Globe company will eventually lose since I will spread the news how incompetent and confusing he is!

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1:37 am EST

Globe Telecom globe broadband

I was trying to ask for an assistance regarding what my bill is and I was placed on hold for 30 minutes (knowing that I am hearing the rep just busy chitchatting with her co-rep) and I ended hearing nothing about what my bill was. The alibi of the representative is that the system is 'down'. Their customer service is superb in unprofessionalism. I asked for a supervisor and was placed on queue for another 20 minutes. No one answered. Globe really is excellent in hiring 'professional' customer service representative.

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Leo urah
, US
Feb 25, 2017 1:01 am EST

Globe! I have been using your sim for years. Whenever i have extra load balance and i dont register it with any promo you deduct my load with 5 or 10 load. I know that its just a small amount but i pisses me of because its like you are stealing from me. And i cant register to other promos because i lack 5 or 10 load fix this because its still theft no matter how small or big the amount is. Its not happening just once or twice its ALWAYS HAPPENING. Fix this ####!

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12:11 am EST
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Globe Telecom product / services

Hi,

I would like to file a complaint with telco service provider globe telecom philippines. here is how why:

We signed up for this so called internet broadband which runs using a simcard and plug it in a router for it to work. we know that one of the benefits is this one is mobile in which you can bring anywhere you like and still get connected all you need is plug the router to a power source and you will be online.
The problem is this plan the 10mbps plan has a cap of 50gb “per month” and as what you can see in the attached its been only “12 days” and it said it almost consumed the allocated 50gb already. isn’t that ridiculous? there are only 2 mobile phones or 3 at home and all of them are barely using the internet.
As a matter of fact when my wife was still in singapore she barely can even consume her 6gb mobile plan. please help someone look into this or else I will raise this to the ceo or whoever the highest authority is, as this is very very unfair. I am paying for the service and somehow they are trying to take advantage of it. this is daylight robbery! please get back to me at [protected]@yahoo.com on this asap.

Thank you.

Sincerely,

Mike gonzales buhay

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8:55 pm EST
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Globe Telecom globe tattoo basically unusable due to slow speed

Dear Sir or Madam
Can you please explain what is going on with Globe Tattoo here in my area details see below). For more than a week now it is basically unusable. I constantly get the message “Server not found”, regardless of what I am trying to call up. How can the servers of Yahoo, Google, FB etc. not be found?
I did a little test and found that in 30 minutes I received a total of 7.88 MB or 4.38 KB per second (!). That is about as good as with a dial-up modem 15 years ago. And that’s the new normal now. The signal was 4G/HSPA+ (although it varies widely at times). Most of the time I had to hit “Try again” on the “Server not found” screen. Just this morning it took an hour and a half just to load Yahoo Mail. Bottom line: our account is not usable. I respectfully request and expect that you fix this, because we are paying a monthly fee, after all.
Details:
Account name: Marietta Kastler
Account number: [protected]
Location: Brgy Lumutan, Atimonan, Quezon Province (km 181 national highway)

Sincerely
Harald Kastler

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4:04 pm EST

Globe Telecom broadband deceptive and unresponsive customer care

ON Jan 23 I called 211 to inquire if it was possible to get a static ip broadband connection.
I was informed that it was possible and would cost an additional P770 /month
I was surprised at the cost but asked them to go ahead and make the change for me.
they said it would take 24-48 hours and I said ok.
3 days later I called again to inform them I still didn't have a static ip
they apologized and said they would "escalate" the request and I would have
it shortly.
It's now Feb 17 and despite about 10 further calls and 10 further and worthless promises to "escalate" the matter, I still have no static ip address

account # [protected]
I would like a static ip address

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2:29 pm EST

Globe Telecom this is to help globe catch a thief, perhaps one of your programmers.

There's a thief stealing load from my other globe sims.

Background (this isn't the complaint)
The following probably served as the inspiration that turned a programmer into a thief. only a programmer could pull it off.

Last year, starting july 23, globe sent me text messages:
Text 1. that I successfully registered with gamepad, which I did not; then
Text 2. that I successfully subscribed to gamepad, which I did not.
Text 3, on july 26:
Gamepad: shoot and save.. you've been charged php5. (didn't play any game)
Text 4, jul 27. goodness me, same as text 3 above.
Text 5, aug 12. gamepad: pumpkins galore!... charged php5 (again).
Text 6. aug 13. same as text 5.

I can't send a quit or stop message because past experience with globe always ended with load deductions, regardless of how we answer, yes or no, or whatever (this was how it was also with spinner, partner of another telco. no matter how I quit, spinner just kept on deducting from my gcash. that's why I don't load my gcash anymore.)
I went to globe @sm north annex, complained, and I was refunded the gamepad deductions (wow! thanks!).

But:
Nov 18. another text from gamepad: thank you for subscribing to daily vip club.
Nov 29 & dec 25. same text as the nov 18 text.

At least i'm not afraid to stop gd. globe taught me it's safe to stop gd. thanks! appreciated!

The complaint proper

But, there's probably a programmer thief in globe.

This time load deductions are made from my other globe sims every time I surf the net, and this time there is no longer any message to inform me that deductions have been made. same amount, php5 per deduction, which are made non-stop so long I have a balance of more than php5, all in one day, within minutes at that, and there is no trace of whoever is doing it.

Tried using one of the sims on my tattoo wifi device and deductions fired one after the other until load balance was less than php5, then it stopped. didn't even have time to surf the net. didn't have time to subscribe to a surf promo. made pasa load, small amount only, same thing. before I could subscribe to a gs promo, the new load was gone.

The tattoo device, once turned on its already connected to the net, kaya bawas agad, before I can even subscribe to a gs promo. at least with cell phone, if used only for texting, no thieving. it's only when I open data connection that it happens.

Most likely a programmer, imitating the php5 of gamepad. why programmer, only a programmer can pull off a scam like this.

Hey, globe, catch the thief. he's compromising your good name.

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4:14 am EST

Globe Telecom broadband installation of third party agent and customer service agents

I called customer service last January 11 to inquire about my bill because it was not sent to my email yet. I asked how much I my bill was and I was suprised with the amount she told me. I was expecting the amount to be around one thousand seven hundred pesos (1199 + 200 for the phone +299 volume boost) instead it was more than two thousand. I checked the breakdown and I saw that there was this 333.33 pesos for installation fee. I told the agent I was talking that I was not aware of that additional charges since I already paid the amount of 1400 upon installation. I asked her what should I do and she told me that I can file a complaint. So I did, ref # ATW [protected]. she told me it will take 3 to 5 days. January 17, I did a follow up and the agent told me that the agent that handled my complaint filed a wrong report. She filed another report ref # AGP17010000937, I even asked her if she was sure she filed the right one and she answered "yes". January 22, I was suprised to hear that the agent did another wrong report. Another report was made ref # ATW [protected] and AGP [protected] this time two complaints one for the agent that installed my broadband and for the two agents who handled my complaint. January 26 when I called, I was asking for some answers. The agent told me that there was an investigation and I should pay for the installation fee because it is the process. I asked her to provide me the copy of the investigation report but she cant even read what the report says. I talk to the so called supervisor Ralph and he told me that he will make sure that he will expedite and give him until February 3. I called and there was no report, no answers. The agent told me he will file a report to waive the fee after all the troubles I've been through. Today I called customer service again just to get a copy of my statement of account guess what no adjustment, and when I asked what happened to my complaint, the answer was, "I will file a report". And wait for another 6 days.

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10:22 pm EST

Globe Telecom residential to business transfer

Hi, This is specifically to a sales agent whom I am communicating through email. her name is Gellyn Oropesa. I applied for a transfer of account from residential to business and she was the one assigned to assist me via email. By the way, the reason why i have to do everything online is because i am 2 hours away from the nearest Globe office. Now, i sent all the documents needed as advised and it's been 35 days since my first contact and now 29 days since she last replied to me. She tried calling at my store phone number and talked to my husband. She is telling my husband that there were incomplete forms and a lot of things but how come she is not replying to my email so I would know exactly what she needs.

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12:36 am EST

Globe Telecom plan 1199. globe is a crap network

I thought upgrading my internet connection from plan 999 which has 2mbps and 2gb per day limit to plan 1199 which has 5mbps was a lot more better. I thought plan 999 was unlimited and the limit is only 2mbps. Now, my internet is running at up to 25kbps. They said the plan was unlimited but it went a lot worst. The limit of plan 1199 is 50gb per month which i found out online because they didnt told me. So #### you globe, after my 2 years contract with you, im done and gonna change my network. SHAME ON YOU. Philippines have one of the expensive and worst internet connection!

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8:02 pm EST

Globe Telecom slow connection

This happened a few weeks ago.

I'm subscribed to Plan 1299, yet the net speed is around 35 kbps as the maximum at the moment. A minimum of a hundred kbps can do, instead of 256, but 35 and below is too much. The month isn't at its near end yet for the service to give us a maximum of only 35 kbps.

It's difficult to download with the speed, as well as doing multiple researches for school purposes.

I need the issue fixed (please, as soon as you possibly can), because it has been a hindrance to my studies and to my family's daily browsing. (I wouldn't come here complaining if they'd just leave the net alone with me, really sorry)

Poblacion, Prosperidad, Agusan del Sur
Purok-27, Sulapas Residence
Number: [protected]

I hope you get to read this, and would willingly help us out.

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Globe Telecom In-depth Review

Company Overview: Globe Telecom is a leading telecommunications company in the Philippines, offering a wide range of services to both residential and business customers. With a strong presence in the market, Globe Telecom has established itself as a reliable and innovative provider in the industry.

Services Offered: Globe Telecom offers a comprehensive range of services, including mobile, broadband, and landline services. They provide various mobile plans and packages to cater to different needs and budgets. Additionally, they offer internet and data services, as well as digital solutions for businesses.

Network Coverage: Globe Telecom boasts an extensive network coverage across the Philippines, ensuring that customers can stay connected wherever they go. Their network infrastructure is constantly being upgraded and expanded to provide better coverage and faster speeds.

Customer Service: Globe Telecom is committed to delivering excellent customer service. Their dedicated support team is readily available to assist customers with any inquiries or concerns. They offer multiple channels for customer support, including phone, email, and live chat, ensuring that customers can easily reach out for assistance.

Pricing and Plans: Globe Telecom offers competitive pricing and a variety of plans to suit different needs. They provide flexible options for both prepaid and postpaid customers, allowing them to choose the plan that best fits their usage and budget. Additionally, they frequently introduce promotions and discounts to provide added value to their customers.

Technology and Innovation: Globe Telecom is at the forefront of technology and innovation in the telecommunications industry. They continuously invest in upgrading their network infrastructure and adopting the latest technologies to provide faster and more reliable services. They also collaborate with industry partners to introduce innovative solutions and enhance the customer experience.

Reliability and Performance: Globe Telecom is known for its reliable network and consistent performance. They prioritize network stability and invest in advanced technologies to ensure that customers experience minimal disruptions and enjoy fast and seamless connectivity. Their commitment to delivering reliable services sets them apart from other providers in the market.

Additional Features and Benefits: In addition to their core services, Globe Telecom offers various additional features and benefits to enhance the customer experience. These include value-added services such as entertainment content, rewards programs, and exclusive partnerships with popular brands. They strive to provide a holistic experience to their customers beyond just basic telecommunications services.

User Experience: Customers generally have a positive user experience with Globe Telecom. The user-friendly interfaces of their mobile and online platforms make it easy for customers to manage their accounts, check usage, and avail of additional services. The overall user experience is smooth and hassle-free.

Overall Rating and Conclusion: Globe Telecom is a highly recommended telecommunications provider in the Philippines. With their wide range of services, extensive network coverage, reliable performance, and commitment to customer satisfaction, they consistently deliver value to their customers. Whether you are a residential or business customer, Globe Telecom is a reliable choice for all your telecommunications needs.

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Contact Globe Telecom customer service

Phone numbers

+63 277 301 000 More phone numbers

Website

www.globe.com.ph

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