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1.2 621 Reviews

Globe Telecom Complaints Summary

35 Resolved
586 Unresolved
Our verdict: If considering services from Globe Telecom with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Globe Telecom reviews & complaints 621

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C
3:49 pm EDT

Globe Telecom mark vincent rivera customer service

Call date : may 13, 2017
Call time: around 4am

He disconnected the line and now he sent a message saying

Hoy puta! Kung wala kang pambayad eh magpakamatay kana lang! Masyado kang abala!

From globfone

I want this rep to be terminated. I am a manager and I know this is unacceptable behavior / zero tolerance even if you're customer is irrate, you should still be professional.

Him messaging me, was so rude and unprofessional. He even used an anonymous sender. That's too obvious.

Disconnected calls are zero tolerance in every bpo company.

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6:55 am EDT

Globe Telecom globe prepaid

Last tuesday I loaded my phone 50pesos then the next day I checked my account its down to 40. I didnt mind though then the following day its downt to 32.. I didnt use my lod. I didnt text call or register to anything. Im so disappointed I checked my messages I got 3 messages 2 from 2851 and 1 from I forget the number its 4 digit number it says I subscribe to promos that cost 5 per day then and automatically renew everyday for 5 peso. I was so angry coz I dont use my load I ussually keep it for emergency use now I realized thats why my load is always lost because of their automatic promos that even u dont registern ur registerd already. I try to call custiomer service but unfortunately it doesnt have anything for prepaid concern. Only for wifi and etc. I jusyt want to say ### you globe!

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2:23 pm EDT

Globe Telecom roam unli surf

Disputing the four php 534.82 mobile internet charges billed to me for february and march. I never used my cell data here in the us first because I am using another phone and a us sim with unlimited data. second, I know how expensive it is and I wouldn't want the extra cost. lastly, I changed the apn in my cell data setting so even if o accidentally turned it on it would not connect. that is four php534.82 totalling to php2, 139.28.

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12:13 am EDT

Globe Telecom globe home broadband

I am complaining about their internet connection. I was promised that going from just mobile broadband to home broadband would be more stable but our connection keeps on dropping out. It happens after 15 to 30 mins of usage. Right at this moment while I am typing this complaint, our internet has dropped out for more than 10 times in just 3 hours. I am not over acting or anything but it takes about 10 minutes of wait before it gets connected again after dropping off. I've called them multiple times and a technician has already visited us but still no change. We are paying for this expensive crap service and we are definitely not getting our money's worth.

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9:44 am EDT
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Globe Telecom globe postpaid - add on charges

Unjust billing! why are you charging me with club content, e factory, true tones, java downloads etc., who would need these services? I called your hotline - csrs several times, and they wont do a reversal, they are insisting these are valid charges... but I did not even subscribe to any of these. my postpaid account is already 4 yrs... then suddenly you inserted these charges to my billing statement (for these past few months)?
How valid are these charges? how would you say its initiated by the account holder when technically sim card is not even inserted in a mobile phone? - its inside a router-modem?
This should really be investigated! if this wont stop... globe telecoms should be held liable... ntc should check on this.

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12:19 am EDT
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Globe Telecom i'm complaining about agent name jasmin

I called today April 29, 2017 due to issue on my Internet and Jasmin first rep answered the called. JASMin placed the call on mute withour asking permission and not doing anything. THEN called suddenly xnferred to Cancellation team without me knowing. WtF is that. She doing call avoidance instaed of helping me with my issue. I WANT YOU TO FIRE HER. Not good example agent. I was given wrong info by loyalty team when my acct was upgraded last march 2016. Was informed its still unli net now i found out i have cap of 50gb.

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5:58 pm EDT

Globe Telecom internet roaming services

On two bills after coming back to the states I was charged for roaming (at&t is roaming partner) internet services though I never accessed the internet on my roaming phone. now the same thing has happened to my wife's account, twice being charged during april though she not only never accessed the internet, she doesn't even know how to access it. for each instance we're being charged p599 including vat. I am working through these erroneous charges with globe. however, there are undoubtedly some folks who are being billed erroneously who may never be aware of the bad charges but simply pay them. globe needs to correct the internet roaming overcharging problem existing between them at&t.

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2:42 pm EDT

Globe Telecom globe landline/broadband

I am frustrated with this globe worst of it all service provider. my heart and my head is aching i'm becoming depressed with this situation. only globe telecome service provider is allowed to this condo unit where I am renting... what a horror! I wanted to give it a chance and was hoping it is different here in manila, but it is horrible horrible horrible after all. my dial tone was dead... my internet is not working, its not even a month since I started using them. I had to call them through their hotline 211 which is taking all my load! I called their cs since the 22nd of april and untill now they haven't fix anything. they kept on telling me that "the repair personnel will visit and fix your issue, please keep your phone available for them to notify you" but nothing! not even an apology for not being able to show up! well... few days ago some repair personnel arrived but to my surprise 😲😲 they​ don't know how to fix the issue! said they are on different account! wtf? won't you know what's your customer's account details listed and saved on your data? what promo they availed? I told them sooooo soooo many times I am availing the 1599 supposed to be 20mbps with 150gb a month allocation. you are supposed to know which people you send to fix my broken... very broken landline and internet connection! come on! please! I am paying you! I am almost close to giving up this condo contract and find somewhere else to change my internet provider! this is crazy! globe! you are causing me a very bad headache and depression! and giving my life trouble, coz if I have to quit my contract it means I won't be able to get my two months deposit. iam already depressed and now im becoming worst! please! be professional enough to give your customers the real satisfaction with the money we spent and are paying​ you...! ohh gosh this is horrible horrible horrible horrible I feel very frustrated.

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5:30 am EDT

Globe Telecom broadband

I have been told I've used my 50gb up in ten days. BS Last month you told me the same thing and I believed you, but with much doubt. I am internet/computer savvy with lots of experience at knowing what the data hogs are in and on the internet. I have made sure I don't have any hogging going on. Plus, I have not been able to use my computer much and that leaves my wife and I with our mobile devices in whih we do NO live streaming or video calls etc. YOU GLOBE ARE LYING TO YOUR CUSTOMERS TO TRY TO GET MORE MONEY OUT OF THEM AND NOT SUPPLY THEM WITH THE PROMISED SERVICE QUANTITY OF DATA AND QUALITY! i HATE YOUR DAMN COMPANY AND i'M NOT PAYING MY BILL ANYMORE UNTIL YOU PROVIDE US WITH AN ACCURATE DATA REPORT FOR THE MONTH OR MARCH THROUGH APRIL. I WANT DETAILS, URL'S, DTA DOWNLOAD, WEBSITE DATA USAGE, OTHERWISE YOU MIGHT AS WELL CONSIDE THIS ACCOUNT A DORMANT AND VOID ACCOUNT. MY ACCOUNT NUMBER IS [protected], ELENA SERUNO. PLEASE SEND IT AS SOON AS POSSIBLE TO THE EMAIL ADDRESS ON MY ACCOUNT.

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3:07 am EDT
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Globe Telecom regarding broadband connection at baybay city

Can you please calibrate your process to all of your suburdinates. hindi tama na yung only request namin is to upgrade the account to commercial ay naging new installion. the worst is after we spent money and our efforts, from talking to incompetent cutomer representatives and talking to several tamad na technicians ay hindi parin na. resolve ang issue. well infact before we process our request, we explained the situation of our existing line, the customer service rep from baybay globe store, assured us 100% that its fine. now, they have canceled our request and canceled our residential account too. worst is my mother, which has goiter, needs to go back and forth at the store trying to fix this. if anything happens to my mom because of your inefficiency, its you fault globe!

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9:36 pm EDT

Globe Telecom globe prepaid services

My internet connection keeps being disconnected even my other globe sims have good connectivity. They claim their service is excellent but I experienced worst. Now I know what to expect from this ISP. I am switching to a different ISP soon if they can't fix this ASAP, I think my sim is the problem because my other globe sim perform good, please fix my sim it's number is +[protected].

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5:41 am EDT

Globe Telecom broadband - unresolved billing problem

globe you are seriously ripping people off! i called in december 2016 for a subscription removal, so you wont bill me any additional charges, yet, no actions was done, my plan is just for 1299. come march, i was still being charged for those add ons that i am not even using and y bill went up to 1906.97! your customer service and store reps are no good and as bad as your service! i need you to adjust my bill right now! acct number: [protected]

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9:31 am EDT

Globe Telecom mobile - bad signal, eating up load, customer service false information complaint

Dear globe telecom,

Re: complaint by [protected]

I am writing to complaint on your mobile bad network connection, eating up my load balance and your customer servise giving false information.

As of mar 9, I got p325.12 load balance. when I check balance last apr 5 is p258.12. last apr 7, I loaded credit of 125. when I check my total balance was only those p125 which I just loaded. those p258.12 remaining balance was lost.

I then made a call to your customer service last april 7 regarding my lost balance. your customer service hotline advise me to use your chat service to send the screen shot showing the remaining balance of p258.12. I called again last apr 8, my call was disconnected, my complaint wasn't resolve and I didn't even get a return call back.

When I tried to use your chat service, there was no respond. I called your customer service again today, apr 11, she said you don't have chat service anymore.

Please return my lost balance of p258.12. below is the screen shoot. thanks

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Update by Evi stew
Apr 11, 2017 10:01 am EDT

Please also note that as i have wifi connection and usually use imessage, i hardly register to your promos. Also with your bad network connection, my outgoing calls usually get disconnected and not even get connected.

Update by Evi stew
Apr 11, 2017 9:51 am EDT

Last Apr 6, I also called to complaint on your unfair internet usage charge. Your signal was specially bad that day even I am outdoor, the line was disconnected several times. That night, I also tried to reload call card credit of 100. But the call was not successful and just got disconnected due to your poor signal. Later I tried your *143# but again was not successful and just got disconnected. So I called your customer service the next day, Apr 7 to check the call card then it was ok but my remaining load of P258.12 was lost. Please credit back those P258.12. Thanks

Update by Evi stew
Apr 11, 2017 9:40 am EDT

The worst service your are giving me is eating up my remaining credit load of 258.12

Update by Evi stew
Apr 11, 2017 9:39 am EDT

Not only my globe mobile signal is usually poor signal, Your customer service is giving me false information. I am very disappointed with your servicr is very poor.

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1:27 pm EDT
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Globe Telecom payment confirmation

Hello globe.
I am trying to call your hotline but it is difficult coz i am outside of the philippines, I am wondering why i didnt receive any payment confirmation thru my email? I pay 1400.00 of my internet acct.#[protected] edminda lapuz turla thru my credit card here in dubai. I pay 400.00 of my mobile account for this i received confirmation .
Please help me to sort this coz i already charge of my card.
Thank you.

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12:35 am EDT

Globe Telecom globe landline broadband service

account number [protected]
number [protected]
Here are the references with relation to my dispute, which commenced 26th October 2016 when i informed the Market Market Shop over a 3 hour period, yes that is the first complaint, I waited 3 hours and had to show two IDs to talk to the representative by wait for it... a phone! I learnt from that the shop is a facade only and I could have saved 400 pesos in taxi fares. I was given my first number
OQC [protected]
Here are some more:
PQC16100022809
PQC [protected]
BAD16120013355
PQC16120015617

I was to move within Cedar Crest Estate, Acacia from Hawthorn to Palmetto literally 5 meters apart. 306 Hawthorn to 322 Palmetto
I was told the package couldnt be upgraded, and best or worse of all the service was not available in the area... nobody called text or emailed in all that time. every time I had to call. Subsequently I had PLDT installed. This has effectively doubled my internet bills. There is a system here whereby contractors have to have a work permit. No work permit was issued till the 3rd january when the contractor eventually arrived on site.
I have been charged for the downtime. over 3, 500 pesos as well as overcharged now for late payment...I want this sorted out! All the time I was billed for a service I never received. They knew my email, they knew my mobile number. [protected]
The area sales rep knows this number, and he stopped replying to texts but still persisted in putting flyers through my mail box, advertising a 48 hour connection to both myself and my neighbours.
Typical, I was previously at Serendra, a nice place where the account was transferred. I have been a customer nearly 2 years. This is not a good service to customers. Customer aftercare is non existent. I ring every week and at no time does this generate a cure. or an email or a text or a phone call explaining. I am now very angry. Hence this complaint.
17th Feb I had these numbers
Order no: [protected]
PQC [protected]
QBA17023405039
Finally these in March
CTW17030005554
QAW17030018271

I paid the month outstanding from January 3rd. I also paid on the same day by internet banking on February billing. Last month I called wrote in the humiliating box provided on the Globe website, that did not result in rectifying they did not call or text or notify me...
Please help me I have 3 sim accounts these cost me 3000 at least extra in charges over the down time. Plus I have PLDT now installed!

Ian Philip Roberts UK citizen
[protected]@gmail.com
+63 [protected]
+[protected]

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Update by Phil Roberts
Apr 01, 2017 1:40 am EDT

I filled in the details above while I was waiting to talk to a relevant representative. So far I have talked to two people in 55 mins and 42 seconds.
This a weekly ritual.
The President here has a zero drugs tolerance policy and has linked this to crime a crime busting and anti-graft crusade, currently suspended as 40% (his assessment) of the Police are corrupt, and many wrong people were being shot and arrested for unusual wealth, or just to settle old scores or perhaps they might have information which would expose influential people. His famous quote "they will be floating in Manila Bay" was heard loud and clear with the reality not far off. The Ayala family is behind the Globe Corporation both as Chair and Vice Chair.This could be what he needs to finish these guys off who qualify on the grounds of living on unusual wealth, unusually wealthy driving a Mercedes, or BMW, as do their wives, meanwhile taking money off long term customers for services they do not provide. Shameful, and go get them Mr. Duterte...
Expenses to date include taxi fares to and fro the Market! Market! Fort Bonifacio Global City, additional bandwidth on the shamefully bad internet service we get here. Worse than Lao, or Myanmar and the Philippines is now the fastest growing economy in SE Asia and perhaps the world. The country was riddled with corruption and is infamous for bad to non existent customer service after the point of sale. Their first Hero or President, Bonifacio, hence the name of their flagship city where Ayala have their corporate headquarters for Globe Corp. an interesting story as Bonifacio was murdered, by the elites who are now still in power and largely responsible for the abject poverty we see around us, and the corruption where million are taken from the people by these fat cats. There is a national holiday commemorating this hero of the people, who was hacked to death by the Spanish mixed blood leaders who took over and ran the country since, so he is remember by his birthday and not his untimely death day. They fly around in helicopters while people lay homeless in the streets, sleeping and urinating on cardboard beds. Their futures ruined by greed and hypocrisy. The minimum daily wage in the NCR is under $10 US a day. In Asia it is common to work 12 hour shifts and work a 6 day week and some are lucky to get even this, which is why Manila NCR is one of the largest Cities in the world, as people get even less in the provinces and no assurance they will even get that small wage. I write this as $1, 500 per month for a bad 5mbps data limited connection which is limited to 50 Gb, its just gone up to that! That's $30 per month, and does not include mobile phone charges, which can cost you that again, but unable to get a good connection even in the Capital! Compared to anywhere else this is expensive, and beyond the reach of most decent folk.
I have just spent another hour and eighteen minutes to be given
BEP17030083626
my latest number and they swear they will let me know in writing. This will sort it finally. I am not overjoyed as I have learnt to be somewhat cynical by now . Thank you for reading my addition. God Bless

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J
6:28 pm EDT

Globe Telecom internet broadband and phone service

my service is out for 5days I've called each day and ask for a tech to check it out but instead representatives denied my request and they keep saying an outage on the area is ongoing and i was promised that it will be fixed by the end of the day and for 5days nothing has been done till now i dont have any service and i've been hung up on by those i rep's they are so rude youre people are so lousy enough to take ownership of the problem very incompetent, irresponsible people, i need solution

started march 22, 2017
ongoing 26 of march

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2:37 pm EDT

Globe Telecom static ip / poor customer service

Shoutout #globetelecom!
I thought I should post this pra makarating sa kinauukulan.
March 20, 2017
my client asked me to get a static Ip. Nag-request ako agad sa #globeCS. As per agent, kelangan daw mag-paincrease ng credit limit. Gave us instructions to go to one of the globe stores and present a proof of income.
March 21, 2017
Pumunta kmi s #globeiriga pra mgsubmit ng requirements para maincrease ang credit limit ng account namin. All done. Ang sabi 24 hrs daw maupdate sa system.
March 22, 2017
We did a follow up. Kasi kinukulit nako ng client ko. Tumawag kami sa #globehotline para mag-follow up. Ang sabi wala pa daw, another 24 hrs of waiting pa daw. (Sighs)
March 23-24, 2017
Same thing, tumawag kami sa hotline. At wala din kami ibang napala kundi mag-antay na naman ng 24 effin' hrs. What a lie! At galit na skin client ko. urrgh!
March 25, 2017
Right after shift, tumawag ako ulit sa hotline kasi I really need to get this done before Monday dahil di ko na alam ang sasabihin ko sa client ko. Unang agent na nkausap ko ay si Grace, as per her taga Buhi daw sya. Hay nakahinga ko ng maluwag. Pnakausapan ko sya na tulungan ako. Inescalate ko na sa supervisor. To cut the story short, di ako naconnect sa sup kasi na-disconnect. Sige timpi pako! I tried calling once again, this time nakausap ko na supervisor, his name is Rod. Wow! Grabe ang assurance ni kuya. Tatawagan nya daw ako for update by afternoon. Afternoon came, walang tawag ni isa. Kahit sleepy head pako, bumangon nko kasi sobrang stressed out na ko talaga dahil dto. I talked to Marco, wow good news! Okay na pala credit limit ko at gagawan nya ng paraan pra maactivate static ip ko. Take note for "immediate activation" daw. Sobrang kalma ko pa. Sabi pa ni Marco, may tatawag daw sakin after 2 hrs. Tangna! Nagpauto na naman ako. Nag-down ang system. Ilang beses ako tumawag pero no luck down pa rin system 👿
March 26, 2017
12:30 am. Tumawag kami ulit. Nakausap namin si Carlo, sabi nya di pa daw activated ung static ip at ang masama d malinaw saamin kng approved nb ung credit limit! Shoot! Temperature is rising mga bes. Pero mejo kalma pko kasi sabi ko ipasa ulit km sa supervisor. Willing nmn kuno tong Carlo. Ring. Ring. Ring and line got disconnected. Potek! Nakakapota na tong mga to ha. The fact na ang tagal bago mkkonek sa hotline tas ididisconnect lang? Tumwag ako ulit, at this time sobrang nanginginig nako sa galit! Nakausap ko si Cherry. And yadayada ngpatransfer ulit ako sa sup. And guess what inabot ng 1 hr pero ring lng ng ring! Holy molly! I mean com'on! Sobrang nakakainis na. Alas dos na ng umaga utang na loob! Tumwag ako ulit paksh"*! This time si Vin naman. Nakuha ko emp id nya. Worst agent tong Vin na to. Ayaw idisclose ang information. Like seriously? Bsta sobrang tanga nya. Sorry sa term pero tlgng worst agent ito. As I write this, currently nagbabakasali ako na my sumagot sa kabilang linya na supervisor as I asked Vin to transfer me over. Pero wala. I spend my entire time for this crap!
#globetelecom sana mabigyan nyo ng pansin ito! I mean, for sure hindi lang ako ang may gantong concern at worst experience. Bigyan ng sapat na training ang mga agents nyo at mabigyan ng kaukulang aksyon ang negligence nila! Sobra distroso bnigay nyo sakin ngayon. Kahit kami ay maralita, Wala kayo kung wala kami. Kami ang lifeblood ng business nyo. Kelan makakamit ang pagbabago?
Friends, please help me spread the word! No words can explain how devastated I am right now. Justice should be served.
#globeheadoffice #globecorporateffice #unsatisfiedcustomer #poorcustomerservice
#globeCustomerStress

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7:00 pm EDT

Globe Telecom globe internet

Globe telecom is a fraud company. its regular practice is to bill customers for services they do not receive. Globe is well aware of this. They avoid their legal obligation by creating a front service called "customer care', which is a series of highly ignorant costumer service representatives whom after long waits answer a phone and have no earthly ability to solve customer problems, nor are they trained to. What these people are trained to do is run a customer with a legitimate complaint in a circle until that person just gives up. Try Globe at Facebook for example and that to will show the truly fraudulent nature of the Globe company. They are good at billing and shutting off service when you don't pay. But Globe has no concern what so ever in providing the service they bill their customers for. They are being sued by me under section 315 ESTAFA.

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Tony Gavin
, US
Mar 19, 2017 8:26 pm EDT

Blatant fraud. Globe is little more than a government sanctioned, criminal extortion racket.

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10:32 pm EDT
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Globe Telecom wifi

Accnt number [protected]. Ive called them to cancel the service because were it's not worth it.. the internet service sucks. Anyway, there was supposed to be a cancelation fee but the representative told us it woulf be waived. I've called several times to double check this info and all of the representative told me that the waiver has been validated and I dont need to pay anything. I then received an email stating that I need to pay 5K for the termination fee. I called again and was told to ignore that email. A few days after, I received another email stating the same thing. I called again and now I was advised that they have'nt waived anything. The representatives that told me it was waived was Caisee and Antonina. I am very frustrated as they have been wasting our time. We're planning to file a case regarding the matter. I'm writing this now while speaking with a Supervisor named Zed. But before we got to speak to him. We were on hold for far too long. I think they need to review the meaning of customer service. If this does not get sorted, I will file a case against Globe telecom. Hope to hear from you soon. All my details are in my accnt number.

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6:39 pm EDT
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Globe Telecom at home broadband

This company is by far the worst Telco company I have ever come across. The worst customer service.

I have made an online payment couple of days before my account falls due, their payment gateway iPay88 came back with an error message saying an error has occurred, no further details. I checked my bank account and confirmed that the funds has been taken out so I message their "Support" via chat, they use facebook messenger now. These people don't even bother reading my whole message and just quick to respond, "Sir upon checking the payment has not been posted your account is now overdue thank you" that annoyed me so I sent another message referring to my previous message, I still get the same response they ask me to check with my bank. I told them that my bank said that you have processed my payment. No response and I have been waiting for days so I decided to get one of my relative in Cebu to pay it at any Globe branches which they did immediately. About 6 days I had a response from Globe saying "Upon check your payment has now been posted" they are referring to the payment made at the branch, so I went on and send them another email referring to my two previous emails that the only payment still hasn't gone through. It seems every CSR that reads my message dont read it properly and just quick to respond "it has been paid" "upon checking payment posted" "sorry for the confusion, payment has now been posted thank you" all the same crap. So I reported the online payment that I made to my bank as Fraud transaction.

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Globe Telecom In-depth Review

Company Overview: Globe Telecom is a leading telecommunications company in the Philippines, offering a wide range of services to both residential and business customers. With a strong presence in the market, Globe Telecom has established itself as a reliable and innovative provider in the industry.

Services Offered: Globe Telecom offers a comprehensive range of services, including mobile, broadband, and landline services. They provide various mobile plans and packages to cater to different needs and budgets. Additionally, they offer internet and data services, as well as digital solutions for businesses.

Network Coverage: Globe Telecom boasts an extensive network coverage across the Philippines, ensuring that customers can stay connected wherever they go. Their network infrastructure is constantly being upgraded and expanded to provide better coverage and faster speeds.

Customer Service: Globe Telecom is committed to delivering excellent customer service. Their dedicated support team is readily available to assist customers with any inquiries or concerns. They offer multiple channels for customer support, including phone, email, and live chat, ensuring that customers can easily reach out for assistance.

Pricing and Plans: Globe Telecom offers competitive pricing and a variety of plans to suit different needs. They provide flexible options for both prepaid and postpaid customers, allowing them to choose the plan that best fits their usage and budget. Additionally, they frequently introduce promotions and discounts to provide added value to their customers.

Technology and Innovation: Globe Telecom is at the forefront of technology and innovation in the telecommunications industry. They continuously invest in upgrading their network infrastructure and adopting the latest technologies to provide faster and more reliable services. They also collaborate with industry partners to introduce innovative solutions and enhance the customer experience.

Reliability and Performance: Globe Telecom is known for its reliable network and consistent performance. They prioritize network stability and invest in advanced technologies to ensure that customers experience minimal disruptions and enjoy fast and seamless connectivity. Their commitment to delivering reliable services sets them apart from other providers in the market.

Additional Features and Benefits: In addition to their core services, Globe Telecom offers various additional features and benefits to enhance the customer experience. These include value-added services such as entertainment content, rewards programs, and exclusive partnerships with popular brands. They strive to provide a holistic experience to their customers beyond just basic telecommunications services.

User Experience: Customers generally have a positive user experience with Globe Telecom. The user-friendly interfaces of their mobile and online platforms make it easy for customers to manage their accounts, check usage, and avail of additional services. The overall user experience is smooth and hassle-free.

Overall Rating and Conclusion: Globe Telecom is a highly recommended telecommunications provider in the Philippines. With their wide range of services, extensive network coverage, reliable performance, and commitment to customer satisfaction, they consistently deliver value to their customers. Whether you are a residential or business customer, Globe Telecom is a reliable choice for all your telecommunications needs.

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Globe Telecom contacts

Phone numbers

+63 277 301 000 More phone numbers

Website

www.globe.com.ph

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Globe Telecom?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Globe Telecom Customer Service. Initial Globe Telecom complaints should be directed to their team directly. You can find contact details for Globe Telecom above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Globe Telecom. Discuss the issues you have had with Globe Telecom and work with their customer service team to find a resolution.