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Global Warranty Group

Posted:    

Cell Phone Insurance

Complaint Rating:  100 % with 5 votes
100% 5
5
Contact information:
Minnesota
United States
This company is the worst company I have ever delt with!!! Never get insurance through them! I will admit I do like having insurance on my phone although I submitted my claim a week ago, recieved what Verizon stated was a stolen phone, contacted insurance and they said they were redo-ing the process. One to two more business days from thursday...was hoping I would recieve it on friday, didnt come so hoped for saturday. Didnt come so I called again and they had not yet shipped it out! I was told I would not be getting my phone for another week!!! So one to two days turned into one to two weeks! Am just hoping that it will come next thursday! Once again warn anyone to never sign up for insurance through this company! My brother also had problems with them!
Complaint comments Comments (3)    Updated: Complaint country United States Complaint category Mobile & Cell Phones

Comments

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N  26th of Jun, 2013 by    0 Votes
I NEED TO CANCEL INSURANCE PHONE IS BROKE GOT DIFFERENT ONE DONT NEED INSURANCE NUMBER IS 973-986-0104
N  26th of Jun, 2013 by    0 Votes
need to cancel insurance phone broke got new one with different insurance number is 973 986 01 04
N  14th of Nov, 2013 by    0 Votes
Global Warranty customer service told me to wait 30 days to make a claim on a broken Iphone and if I bought a new phone before that I should transfer coverage to the new device, when I did what they told me to do they denied coverage on the first insured device and told me I should have kept up separate insurance on the broken phone to make a claim. Different customer servive reps tell you different things

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