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Global Timeshares / Horrible service!

1 1106 Main Street, Suite 206Brockton, MA, United States Review updated:
Contact information:
Phone: 407-992-0209

I was contacted in October of 2006 to sell my timeshare by a Aramis Ortiz. After much hesitation on my part and many promises from Mr. Ortiz that the timeshare should be sold within 120 days, I signed up. I was then given a representative, Cynthia McVeen who took my calls for a while all the while telling me, 'I have your property in the showcase, I have a sitdown scheduled with companies that are interested in your property. Everything should be finalized in two weeks.'

Well, again here I am EIGHTEEN MONTHS later, still holding on for two more weeks. Another kicker, was when I called in one time for an update on my property a 'Charles' took the call and told me not to call back, because I constantly call and bother them about selling my property. (Hello, that is what I paid for) He told me to call customer service which I did, and was put in contact with a man named 'Alex' who took my call promptly, and listened to my situation. He promised he would contact Ms. McVeen and she would get back to me. She did not, so I called him back.

He informed me that she indeed told him she had called me, and he apologized because he was lied to as well. He offered to send me a check for the money I paid to global timeshares to sell my property. Thank heavens I didn't hold my breath because that was well over a month ago. I have tried once a week since then to get a hold of 'Alex' to no avail. I tried to call the [protected] number to get in touch with Ms. McVeen and it has a message 'Yeah, I lost my phone leave your name and number so I can call you back' in a voice that sounds very much like ' Charles.'

Also as another tidbit of info... I was told 6 months into this that I was asking too much for the property... Like I set the price for it!! Also as far as calling in and asking them about the update on the property, Ms. McVeen advised me 'if you don't hear back from me by (whatever date at the time) call me back' so I only did what this company told me to do. Bottom line, I got screwed, and if I can help anyone else from this catastrophe, By all means I will.

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  • Ca
      12th of Mar, 2008
    0 Votes

    I have went through the same thing, how can a company continue to lie and cheat its customers. I was actually called a ### from someone in a a manager???? I just do not understand how this continue, isn't there some way these people can be stopped. I read your story and it sounds like exactly what I have been through, they pretend like they are someone else. Sorry for what you have been through. I wish I knew how to stop them.

  • Ba
      9th of Apr, 2008
    0 Votes

    The same thing has happened to me TWICE! In August of 2007 I got a call from Marcus Fenix who said, "Great news! I have a buyer for your property." Since I had previously listed with this company, I believed him. (Stupid, I know.) He said, "I am in charge of inventory management and I have qualified buyers now." The kicker was that he needed $1350 up front and for sure I would "get it back along with the amount of the sale."

    I began to doubt when I rethought the conversation and phoned back the same day and said I wanted to cancel. (I know that by law there is a 24-hour right of refusal.) He said, No I had listened to their contract and I could not refuse now. I said I was calling the credit card company and telling them to stop the payment. He told me that would "ruin my credit". (Another lie!) The final word from him was that when he sells my property I had better call and apologize to him. (The number he gave me to call? - NOT his number now.)

    When I called Customer Service in Brockton, MA, yesterday to ask about the website I was told that my contract expired eight weeks ago. I tried to speak with Adam but he kept talking over my voice and raising his voice to me. I never could get him to speak to me in a civil way so I hung up and filed a complaint with the FTC.

    I don't understand how they can still be in business, either!

  • Ra
      9th of Apr, 2008
    0 Votes

    In 2006 we signed up with Global Timeshares to advertise our two Orlando timeshares, with the uderstanding that they would sell within 30 t0 90 days. We got not one phone call in that time.
    In 2007 we got a call from Pat Bateman saying that he had a buyer for both timeshares at full price. All he needed was $1950 for the deal to go through. Then he said that he was putting me on the line with his supervisor and I had to lie and say that he didn't tell me he had a buyer, which I did. He said it would then take 90 days for the closing and we would be hearing from him and getting papers in the mail. We never got anything and called him several times. Now we called on April 7, 08 and hte won't even take our phone calls.

    We have contacted our credit card company and filed a fraud charges against Global Timeshares and we plan to contact the FTC and Better Business Breau. BTW, with our credit card company we had 120 to file a fraud complaint. We feel that this company, Global Timeshares should be shut down or beat to a pulp. It does make us feel better that we aren't the only hard working people that have been taken advantage of. Remember - if they call you up and say they have a buyer, don't give them any money. Get the buyers phone number and you handle it from there. These people are ruthless slime and if we can put them in jail, we will.

  • St
      14th of Apr, 2008
    0 Votes

    My research has shown these to be similar people as a company I was scammed out of $600 back a few years ago - same thing fee to sell. They promised a buyer in 3 months. Worldwide Timeshares I do not see how these people go home at night or look regular working people in the eye. They are such ### - the first company closed after legal matters rose, and they are now asking for $1950 and "already have a buyer lined up". I have called the FTC. The BBB has 140 complaints. The Brockton office is front, they are in 8046-B President Dr, Orlando, Florida At least by the name Eric Greene.

    I am glad to find other people to support and hopefully prevent others from falling for the same issue.

  • Mi
      22nd of May, 2008
    0 Votes

    Same happend to me. This company is evil and deserves what they get.

    I just got an affidavit from the State of Florida's Attorney General's office. I plan on filling it out and turning it in.

    They tend to pray on elderly people and the whole group is a scam!!

    Buyers beware!!!

  • Ma
      22nd of May, 2008
    0 Votes

    Just happened to me this evening and before I signed anything, the red flags that previously were waving at me, jumped out again and I spoke with my credit card company to have my conversation put on file (nothing reported at that time). Was told they would dispute the charge should it go through only once it did go through. Then called Alan Trent back to cancel. He said that I couldn't because it had already sold and the contract delivered. How is this possible when I had not even faxed back the consent form that they said I needed to sign and fax back?
    He, too, raised his voice and said that a Mr. Martin would have to handle this and would call me in the morning. When I tried to continue my polite conversation, Alan hung up on me. many reports like this need to occur to do something to shut these people down?
    Consumers also need to be aware of the red flags more...they contact you - do not give any credit/bank info out. They ask you to lie - tell the truth instead or discontinue conversation all together.

  • Da
      9th of Jun, 2008
    0 Votes

    Thank You so much for your comments, You saved us by cking the net! We recieved a call from the Global Timeshare, everything sounds good but something just wasn't rite, The sales person wanted our credit card no, In which he told us he would need 1350.00, Then a few hrs. went by and my wife came home from work and we were talking about this and she said lets ck the net! So we did and there was nothing but bad news about that company! Thankfully we canceled our credit card before they had time to collect the funds! And our credit card company are investagating this issue with these people! Thanks Again!

  • Mi
      13th of Aug, 2008
    0 Votes

    Just as an update. I got a letter from the Attorney Generals office in Florida. They said Global Timeshares Inc. has voluntarly closed and their assets have been fozen pending an investigation. If I filled out the affidavit and sent it back I could possibly get a refund of my money.

    Just thought I would pass this information on to you all. Just thought you might want to know that if they ripped you off they will probably be shut down soon.

  • Ca
      16th of Aug, 2008
    0 Votes

    How can we all get a refund! I wrote a check. Can or is there a class action lawsuit or is it each to their own? If everyone gets together we can get these people and make them pay the piper!!!

  • Do
      18th of Aug, 2008
    0 Votes

    I'm not sure about them closing the doors because I just got a call from them as well. My call was from a "supervisor" who was looking to rent my timeshare (using some of my Wyndham points) but she needed $1000 for me to buy some additional "free weeks" from RCI. Then I could make up to $7500 per year before some additional costs were taken out for the rental of additional RCI weeks.

    I didn't think this sounded right and I've been burned before so I told her I'd have to do some looking around. Then I came along this site (among others) and it's interesting and shameful to find that they apparently behave the same way as other companies.

    Hopefully I'll figure out a way to unload my timeshare at some point without giving it away.

  • Ga
      30th of Aug, 2008
    0 Votes

    Lie, Cheat, & our motto!
    I just got the same call from GTS that they had someone wanting to buy my timeshare for big $. And, of course, they would track down and get back my money from those other timeshare sales frauds who promised to sell my timeshare. How nice to get this thing off my back and mind!
    I called BofA to see if they knew anything about Global TS and was transferred to the dispute department for my cc. I told them what I was about to do and did they have any experience with this group. She said that they had, but could not discuss it with me, even though others had had transactions with the company. She advised trusting my instincts and if I had any doubts, don't do it. She did say at the end that I could investigate on the web...which is why you are reading this!
    How great that we all are sharing this. How disgusting that no government body or law enforcement group has come riding out of the west! Variations of the above complaints have happened to me before over the past 10 years...and thousands of others, so it's not like it takes an intelligent or honest government to figure out what is going on and to protect us from this fraud and robbery.

  • Mi
      4th of Sep, 2008
    0 Votes

    The Attorney General of Florida said they had voluntarily shut down pending an investigation. I asked could I get my money back (thinking class action) and he said to fill out the paperwork and send it back and if there was money to get back I would be on the list. I would recommend you contact their office and they can instruct you on what to do. He did say there is no market for re-sale of condos so do NOT buy into this scam!!

  • Tr
      12th of Sep, 2008
    0 Votes

    I can confirm they are still at it! I nearly fell for it just today. But when Allen Trent asked me to lie to the third party that confirms the transaction about the fact that he did tell me I had a buyer...I told him I would not lie. I told him why on earth would I agree to give you $1, 950 if you did not have a buyer? He got very rude and said fine lady...keep your time share!

    I had already given my debit card information so I immediately called my bank and they have put a freeze on my account until I come down and get a new debit card issued. I was moments away from losing nearly $2K!

    These people need to be stopped! My deepest sympathy to all those who got duped by these ###!

  • Wi
      11th of Oct, 2008
    0 Votes

    They're still at it. I was just contacted by a man calling himself Tod who said he had a buyer for the vacation property I had listed. I was suspissous right off since he didn't have any current information about the status of the timeshare - its changed hands several times not. After hemming and hawing and promising me big bucks with the buyer paying the 20% commission and closing costs he said I would have to put up $1350 for title and deed verifications. He gave me the name Vacation Property Network and Global Resources with an address 8046 Presidents Dr, Orlando FL. He also gave me a brokers license TC2806. I told him I would have to have a signed brokers contract before I sent any money and he said goodby in response and hung up.

    I've been scammed before so I know how to preempt the calls, just state that you want them to sell the property on commission and you require a signed brokers contract before doing any other business with them. You'll rapidly find out they are not willing to work with you and all they want is for you to give them money for some trival advertising gimic.

  • Je
      20th of Oct, 2008
    0 Votes

    I was taken as well. The same stories that you all are telling are identical to that which I was told. The only difference is the amount of monies that were taken. I was taken for $1350. I was told to not say certain things as well. I was told to check back in a couple of days. I was told about a guarantee that that my property would be sold in 90 days in 4 week blocks. I even called back on one occassion and asked to speak with a Supervisor. I heard in the back ground a person coaching the person that I was talking to as to what to say. I even got pissed and told them to place the person on the phone that had all the told in the back ground. These people have done an injustice and should be dealt with. If it weren't for the grace of God, I would be down in Orlando or wherever they are or were and it wouldn't have been nice. If anyone has information as to the ATTORNEY GENERALS OFFICE, PLEASE FORWARD IT TO ME. I even found out later that these people are using ficticious names. I even check the site to just see if my property was still listed and it wasn't, which was another lie, being that I was told that my property if not sold by the alotted time, would remain on site until sold, which I just found to not be true. WE HAVE TO UNITE AND DO SOMETHING TO THESE PEOPLE LIKE THIS. is my contact info for whomever is ready to take action and get to the bottom of this.

  • Mi
      13th of Nov, 2008
    0 Votes


  • St
      26th of Nov, 2008
    0 Votes

    Man do I feel like an idiot. I was called about my time share by Global time Shares in March of 2008. To anyone wondering, they are still up to the same tricks in '08. I was asked, do I want to rent or sell. I wasn't using my time share so I said I’ll rent it. The entire thing was really rushed, which should have been my first clue. Then I was asked to pay 1000$ US, (I am Canadian) but not to worry they have renters willing to pay $2500-$2800 per week. Still will bells ringing I say “fine”. Then they have a financial representative call me back (promptly) and ask me if the rep., one Timothy Swanson (whom I could never reach again) guaranteed he had a seller now and if he did I would be a part of committing fraud. Still the bells weren't loud enough for me to stop.
    Anyway, I waited the 120 days, which was the time my timeshare was supposed to rent in and after that time had come and past I called them to ask what was going on and got nowhere. I called my credit card company and they said (and get this) "without proof that I paid for their services, I was too late to dispute the charges". I figured the proof was the fact they took 1050 CAN dollars from me. To finish this story Global Time shares called me today to say they had an interested buyer if I wanted to sell. I said "what is the offer" and he said he would call me back with it. That prompted me to look online to see if anyone else was defrauded by them and found this blog. Thank you all for letting me know I am not the only one. This was not my finest moment, but they won't get me a second way. I was away from my office the rest of the day so I didn’t get to find out if they were going to try and hit me up for more money……

  • Gr
      1st of Dec, 2008
    0 Votes

    Thanks for posting this! I recently got a call from the silver-tongued Cynthia Stirling, who tried to sell me on this too. However, after being swindled into buying a stupid Westgate timeshare, I told Cynthia that I wouldn't pay for any kind of service without seeing it in writing first. I also decided to do some Internet research on, and I'm glad I did.

  • Ke
      7th of Jan, 2009
    0 Votes

    Time Share Global almost got me too. The only difference is that I was able to get my 1350 back. I called the number back and acted like i was a new customer. I told a guy that I needed to get a refund for the above listed amount and that If he could help me refund my money that I would make the deal with him for 800 dollars and change. He got me in contact with the person who reversed the transaction on my card and it happened. 3 days later, my 1350 was back in my account. What was most troubling to me is that these people said nothing was going to happen with my property or credit card until I returned the signed contract. They lied. They took the money from my check card ASAP! I canceled within 72 hours of my call and was able to get this reversed with the help of someone who thought I would take a contract up with them. My clue was when the lady said this is my cell number, you can call me anytime to talk about this is you have questions. I went on the internet and paid for a service to have that number looked up. I expected the results to show a phone number belonging to Deloris. The search showed about 18 people listed with that same number at the same address. I called immediately to cancel! I almost got hooked and am sorry to hear about the ones who got it!

  • Pt
      10th of Feb, 2009
    0 Votes

    I am sooo glad I checked out this blog. I also talked to the "silver tongued" Cynthia Stirling. I was told that she already had 3 buyers lined up waiting for the Westgate Orlando properties. Unfortunately, I gave her my credit card number and was told there would be no billing until I got my contract in the mail and signed & faxed it to her. That was yesterday. I was worried after I read all this that it was already charged to my account, so I called Visa. Fortunately, they hadn't got that far yet. When the "gentleman" called this evening to verify my information, I told him I had found several complaints about his company on-line, and he hung up on me. So much for professionalism. I tried to call all of the numbers that old Cyndy gave me, and there was no answer on any of them. Visa advised me to call each day to check & make sure that the transaction never goes through. If it does, we have 3 days to make sure they don't get paid.
    Many thanks to all of you.

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