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Global Splendid Investment Pte Ltd / Refusal to repay full deposit

1 Singapore

I just checked out from a room I rent in the hostel at No.2, Turf Club Road. However, the company running the hostel, Global Splendid Investment Pte Ltd, refused to fully refund me the deposit. They refunded only $100 less than the deposit. They give the following two reasons:

1. The wooden structure of one of the beds that supported the mattress was broken when I checked out.
2. The room was very dirty when I checked out.

The first reason is not reasonable because the beds are of poor quality. When I first moved into the room (which I rented from another company before Global Splendid took over), two pieces of wood on the wooden structure was already broken. There are two beds and I only sleep on the other bed as it is a single room. I think the second reason is also not reasonable because the whole hostel is dirty in the first place. There are pests everywhere and the company never sent anybody to clean the apartments.

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