Global Internet Solutions / Unethical business practices
I have just signed up for a web hosting service with Global Internet Solutions for $5.95 per month on 9/17/2007 at 8AM based on their website's advertisement at $5.95 per month for one year subscription total approximately $72. However, they charged me $1, 078.22 based on their indication that I am a previous user and need an upgrade. I disputed and request for cancellation at 10AM on the same day 9/17/2007, but when I spoke to a customer service on the phone, they indicated that because I have a previous account with them, I need to have an upgrade not a new account.
They insisted that I need to be charge 36 months at $29.95 per month, despite their website advertised $5.95 and $7.95 per month. They also have a slogan on the website that "Once you sign up, the fee never goes up. " I just want to cancel and get my refund but they said that I can not cancel until 8 months later.
I need your help in resolving this, because I don't think this is an ethical business practice.