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1.4 10 Reviews

Global Credential Evaluators Complaints Summary

1 Resolved
9 Unresolved
Our verdict: With Global Credential Evaluators's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Global Credential Evaluators reviews & complaints 10

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Newest Global Credential Evaluators reviews & complaints

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11:02 am EDT
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Global Credential Evaluators 5 days Rush Service Evaluation

I needed the evaluation for employment. On the 08/25 I paid for a 5 day rush service: 215$ in total. On the same day 08/25 they requested a translation for my degree, I sent it on Friday 08/26 at 10am and I sent an email asking for confirmation that they had received the documentation. On Monday 08/29 I sent another email with the same request to their two email addresses, and I called the company and they told me that the status should be updated that same day. On Tuesday, I called again and unfortunately I had to pay for another company that did it perfectly in 24h. When I told them that they said “It was my choice” (not really if i paid for a rush service…) but that I was right and the status should’ve been updated right away. A few hours later the status was updated to documents received (they never replied to my emails). Today thursday 09/01 I am still waiting for the report.

Desired outcome: Refund

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7:15 am EST

Global Credential Evaluators troubling in service

I have asked for evaluation report for 3 business days rush service and paid amount on 8th November 2018. I want to submit the report to employer by 14th November 2018. However, on company site I am still finding payment not received though my credit card says payment is done. No acknowledgement receipt no reply from the company.
At least let me know whether evaluation will be done or not

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1:30 pm EDT

Global Credential Evaluators troubling system and service

I have ordered a rush 5 days service for my brother, I paid with my credit card right under the application submission. however, after 4 days, the account still shows not paid, despite my credit card already showed a charge days ago. No one have ever trying to contact me which severely waste my time and add frustrations.

I have been calling their service for two weeks, the women who picked up the phone was actually trying to be helpful. but whenever there is a guy who picked up the phone (two times) all he said is he need someone else to answer my question and will call me back. but he never called back.

this kind of working attitude is extremely irresponsible. and it result our application into delay and frustrations.

I am an administrator is higher education institution, we require our students to do evaluation all the time. however, I will never suggest this service to any of our applicants anymore.

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Is Global Credential Evaluators legit?

Our verdict: Complaints Board's thorough examination reveals Global Credential Evaluators as a legitimate entity with notable strengths. Despite a 10% resolution rate on customer complaints, which invites a closer look, Global Credential Evaluators stands out for its commitment to quality and security. Clients considering Global Credential Evaluators should delve into its customer service record to gauge compatibility with their expectations.

Global Credential Evaluators earns 91% level of Trustworthiness

Perfect Trust Endorsement: Global Credential Evaluators achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Global Credential Evaluators. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gceus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gceus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While Global Credential Evaluators has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Global Credential Evaluators protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Global Credential Evaluators has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
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1:45 pm EST

Global Credential Evaluators service not given but took the payment

I order comprehensive evaluation for gradate admission, I paid $ 200 for 1 day service but no sign of evaluation. Its been 2 business days. They say they evaluator working on m case will get in touch with me but no one has. I already called them thrice but no one gets back to me to resolve my issue.

Horrible horrible horrible people. Unprofessional.
Don't ever use them for anything!

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5:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Global Credential Evaluators transcript

GCE is a virus that should be avoided by all.
My transcript from Africa was sent to them, but to my surprise, I was later told that they can't process my transcript because my university sent a certificate that belongs to another school from my school..i.e, just like alledging university of Texas for sending a transcript belonging to University of Maryland from university of Texas with the stamp and signature of university o Texas on it.
My transcript has been evaluated earlier by another body before my intending college sent it to GCE.
GCE has made me cry and made my dreams to be shattered due to their mismanagement.
I personally regret using them .

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3:29 pm EDT

Global Credential Evaluators Transcript evaluation

Not only is the service pretty unprofessional, their attitude is rude and they like to humiliate people.

I used their service and when I received their report, guess what happened...

The report is so lousy and the work looks like no more than 1 hour was spent on it ...
Several course I took are 3 credits courses but GCE just randomly assigned those courses 0 credits. I called them and they explained that's because those courses are for "personal enlightenment" and "should not count towards courses. I asked them to show my their company policy or any valid explanation and they said I am wasting their time.

Even worse... I have taken courses that weigh 3.5 and 0.5 credits. GCE assigned the 0.5 credit courses 1 credit and they explained that "they rounded it up" and did so "for my benefits". But for the 3.5 credits courses, GCE rounded it down and assigned 3 credits and explained "that's also for my benefits."

Should evaluation be based on facts?

And I asked them for the explanation and they said I am wasting their time.
This institution should not be recommended to anyone.

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dantemania
, US
Dec 13, 2017 8:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Can you imagine that GCE sent me a mail that they can't process my transcript because my former school sent another person's certificate from a different University along with my own transcript .
I later asked them that " can a university award a single certificate under TWO different university's names ?.; i.e,
Can university of Texas issued and sent a certificate under another university's name ?.
After that, they keep telling a manner of lies.
I can never recommend this incompetent body to anyone. Using them to evaluate a transcript is like a father impregnating his own biological daughter
I don't think that GCE will ever sleep again because they have murdered sleep because you shattered my dreams because of your incompetency and lies.

ComplaintsBoard
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7:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Global Credential Evaluators fraud

I found Global Credential Evaluators Online and contacted them with questions about evaluations from Universities n Ghana. They sad they had evaluated tons of transcripts from there. I paid 160 dollars and sent my transcript. GPA was drastically reduced, courses were unknown to them even though they are business subjects.
Terrible terrible company.
I called to check on why my Bachelor's degree had been reduced to nothing ... their response: " Because you didn't add your advanced level results from high school".
I was shocked because I had asked what material they needed me to supply before evaluation and they had told me college transcripts. Sadly by the time I had my high school transcript arrive it was too late according to Global Credential Evaluators .
DON'T USE THIS COMPANY. YOU WILL REGRET IT. THEY ARE A FRAUDULENT COMPANY. CON ARTISTS...

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Celia00000
, US
Apr 28, 2016 3:30 pm EDT

should we sue it together?

ComplaintsBoard
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10:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Global Credential Evaluators Scam of evaluations transcripts global credential evaluators

They tookk my non - refundable fee and after 30 days of no response they told me they were missing documents and that they had e - mail me asking for them, i never received any e - mails and the paper work was complete. They couldn't show any e - mails sent to me. I needed the evaluation to get my teaching license and now i am running out of time and opportunities due to their neglicence.
Horrible customer service. Michael ringer doesn't asnwer e - mails.
Stay away dont waste your valuable time and money.
Scam.

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12:06 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Global Credential Evaluators - Horrible Customer Service and Horrible Job at Evaluation

Dear all, I hate to tell you that I did not do a proper research before sending the university transcripts to GCE - A HUGE MISTAKE on my part! In fact, I did not see any reviews of this company, and went on the assumption that they were the NACES members, and thus, trustworthy. To make my story short: I am applying for a PhD program in the US (I live and...

Read full review of Global Credential Evaluators and 4 comments
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7:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Global Credential Evaluators - Wrong evaluation

Stay away from this disfunctional family run business! They do wrong evaluations and do not reply to emails. When accosted with the truth, they make false statements and later apologize, but stand by their wrong evaluations. The family is made up of Michael Ringer, Jean ringer, Rhonda Ringer and a host of Ringer grand kids. BE WARNED!

Read full review of Global Credential Evaluators and 30 comments
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