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Global Autoshop Complaints Summary

0 Resolved
14 Unresolved
Our verdict: Engaging with Global Autoshop at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Global Autoshop reviews & complaints 14

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R
10:21 am EDT

Global Autoshop Order cancellations and refunds

I ordered fender trim from this company and you must complete the order before you can submit a question about the item. I asked if the item was metal, assuming that it was. I got answer the next day stating that the item was plastic. I immediately asked that the order be canceled. Company tells me it is too late to cancel the order. So now I must request authorization from company to request a refund. Also they plan to charge me a 15% restocking fee. If they had given me the option to ask the questions before I placed the order, all this could have been avoided. And I would not be charged the 15%restocking fee.

Desired outcome: To get a return authorization & a full refund for the plastic item.

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8:06 pm EDT

Global Autoshop MB front grill

They ADVERTISED a front grill for my MB 430; what I got was some cheap chrome look-a-like strips. When confronted they wrote (verbatim): You ordered the upper chrome grill kit for your vehicle,. This is not a grill replacement as advertised in the website. this kit we send included chrome strips and you will like it.

I asked for my money back and was told..NO! Bunch of crooks!

Desired outcome: I lost $50

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kristen mayberry
, US
Dec 04, 2023 5:05 pm EST
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Omg the exact same thing happen to me

ComplaintsBoard
J
5:10 pm EDT

Global Autoshop Fraudulent listings

Drew and Mike at Global auto shop run a deliberate scam. They will sell you products different from what they list and not provide refunds because the true description is hidden in fine print (bit still provided).

If you insist on buying from these frauds, I recommend you use PayPal. If you need to get your money back after being scammed, get PayPal to ask Drew and Mike for a return address. When they refuse, PayPal will resolve dispute in your favor and provide a refund automatically. But I recommend you save your time and money and simply stay away. There is nothing they sell that you can't get elsewhere for less hassle.

Desired outcome: Remove fraudulent listings. Advertise the ACTUAL products in your inventory.

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1:21 pm EDT
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Global Autoshop 2006 cadillac xlr stick on grill srips

I purchased chrome grill stick on strips. Item no. [protected], transaction no. 53V6426V86809648 I was under the impression the strips would cover the entire painted surface. However they cover about a 1/4" of the leading edge. I could have purchased a roll it this stripping and cut them myself a lot cheaper. The appearance is just what it is cheap

I contacted global auto shop and was informed that I will not receive a refund. Hopefully you can help me. It cost me $50.00 including shipping. Which as I have stated is outrageous

For what I received.

Desired outcome: Full refund

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7:26 pm EDT
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Global Autoshop Door Moulding

Hello,

I ordered a set of for pieces of door moulding for my 2008 Lexus ES 350.

I selected the set made supposedly in Germany. I had to pay USD 70.00 which was a higher price assuming it would be a highr quality product.

I paid $10.00 for shipping. I received the item about one week later and to my big surprise, the product was different than the one I ordered. It was a very cheap roll of moulding that can be found on hundreds of sites such as ebay.com

The price on thos sites was between USD 14-16 and free shipping from China.

I contacted immediately Global Auto Shp to inform them about the issue. However, they insisted it is a product that is good looking and refused to send me a refund claiming that the product was specially cut for my car.

I do not want to waste my time listing all the lies they wrote in their email to justify their refusal of refunding me.

A. Mehailia

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4:28 pm EST

Global Autoshop Fake products

This company is a SCAM! You will not get what you ordered and they will NOT refund ANY order.

I ordered a replacement grill for my car and I received cheap plastic strips to glue over my existing grill. This was NOT the description in my shopping cart! It is false advertising! I was very polite requesting a refund and to return my order and I was very disappointed with the lack of customer support I received from Drew and Mike. They tried to scam me out of more money... by offering me "Free Gifts" on my next purchase...

I gave them several chances to refund my money but they refused.

Desired outcome: FULL REFUNDUpdate website with real pictures of product and STOP ripping people off with crap plastic strips.

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George M Smith
Lake Tahoe, US
May 06, 2022 9:26 pm EDT

I take a look and read the Global Autoshop website, looks like all buyers who complained here did not read descriptions carefully.

It's stated grill strips only, how come you expect a grill replacement " I ordered a replacement grill for my car" , and now you tried to blame the company and called them scamming you, that is so not right.

I think Global Autoshop is fine. We as a buyer need to fair here. Unfortunately this website doesn't allow us to post POSITIVE Review as i like to give them one.

ComplaintsBoard
R
8:27 am EDT
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Global Autoshop I'd like to cancel my order right now I don't want the part

Why won't you let me cancel my order I'd like to cancel my order I want to cancel my order right now

Desired outcome: Scamed

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8:51 pm EDT

Global Autoshop 2000 toyota tundra grille

I ordered a Toyota Tundra Grille and got some chrome stick on plastic strip trim for $36.95. You can purchase 18 ft of said trim from Auto Zone for $12.99. Upon emailing asking for return authorization as requested on their web page I was told no refunds or returns. The images in the add below are 100% misleading and click bait. All of the cheap replacement grilles for my 2000 Toyota Tundra run between $26 - $80 dollars so I figured it would be a cheap one but little did I know it would be $4.50 worth of trim with way over inflated shipping by 2x.

http://www.globalautoshop.com/accessories/toyota_tundra_2000_2002_chrome_grill.html

Emails:
Hello,
The pics are for illustration before & after the grill kit is installed.
Drew
GAS

On 8/17/2020 3:41 PM, Wrightway Commercial Services wrote:
Install them on what? I do not have a grill. Hence the order. Your photo says grill kit and has a picture of a grill.

Wrightway Commercial Services LLC
Dallas, TX

From: Global Autoshop
Sent: Monday, August 17, 2020 6:15 PM
To: Wrightway Commercial Services
Subject: Re: order status

Hello,

I can assist you with this.

You ordered an upper chrome grill kit for your Toyota Tundra. As described, it's a chrome grill kit, not a grill replacement. " The chrome grill kit includes chrome strips that stick onto existing factory grill slats and fastened in place by adhesive. Easy trimming installation. Manual is included "

Unfortunately, all styling accessories item sales are final, we cannot take any return on this as the materials are already cut for your vehicle application only.
Under non returnable order " Absolutely no refund on .. all aerodynamic, styling parts, electrical, performance parts."

Actually when they are installed, they look nice. You can install them and give a try.

Here is more what I can do.

I will give you $10 free store credit. In addition, I will also give 10% discount purchase and free gifts (shift knob, windshield blade, etc ) with your next purchase.

Thank you

Mike
GAS

On 8/17/2020 2:25 PM, Wrightway Commercial Services wrote:

This is the wrong item. I need a return authorization asap. I need a grill for 00' Toyota tundra as shown in the image description not plastic tape.

What showed up today was self adhesive chrome plastic tape. Will the grill arrive in a separate package? I do not know what the chrome tape is for. I ordered a grill only I can return asap, please advise.

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George M Smith
Lake Tahoe, US
May 06, 2022 9:28 pm EDT

same as the buyer above. I take a look and read the Global Autoshop website, looks like all buyers who complained here did not read descriptions carefully.

It's stated grill strips only, how come you expect a grill replacement " I ordered a replacement grill for my car" , and now you tried to blame the company and called them scamming you, that is so not right.

I think Global Autoshop is fine. We as a buyer need to fair here. Unfortunately this website doesn't allow us to post POSITIVE Review as i like to give them one.

ComplaintsBoard
E
4:40 pm EDT

Global Autoshop Poor quality goods, not as described

I bought chrome grill slats for an Audi A5 or so I thought. Paid extra for "Made in Germany" quality. It took ages to arrive and was shipped via normal post even thought shipping of $6.95 was paid.

What arrived was the cheapest lengths of horrible plastic chrome with super low grade, foam backed adhesive. It wasn't cut to size for an Audi A5 grill it was just a few small bits and a few longer bits. I started off by sticking on the small lower pieces which almost immediately started to peel right back off again despite have given the bodywork a deep clean beforehand.

I contacted Drew in GAS and that is when I knew this was a scam. He first blamed the weather (too cold) - it was summer and plenty warm. He then told me to use my own glue which I refused to do. He then blamed my installation. He then told me the glue wasn't strong enough to defy gravity and that I have to place the strips on top of the bumps slats - yes pointing up towards the sky. At this stage his boss "Mike" came on to give me crap and argue and blame me. Trying for a Credit Card refund. Do yourself a favour and go somewhere else. I wish I had looked at all the sites like this with comments about this company before I gave away my hard earned money.

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Ryano
Newcastle, AU
Sep 16, 2021 1:53 pm EDT
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I want my money back

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Harry Pinkman FL
, US
Sep 02, 2020 1:01 am EDT

I've installed mine and working like charm. You need to place the strips on top of factory grill slats, not to the very front like in your case. Also need to follow the supplied manual for cleaning prior to the installation.

ComplaintsBoard
B
5:08 am EDT

Global Autoshop Telecommunication

Pls help me, I have sent my name, full address, mobile number and occupation

Bt logo. Svg

(bt-group) british telecom company ltd.
Registered office 81 new-gate street, london ec1a 7aj. Phone : +[protected]

Greetings,

We are pleased to announce to you the result of the bt group international sms live draw held this month. Your mobile telephone number attached to ticket number: serial number 1495/14 drew btgo590206 250 with the lucky numbers: [protected], which. Won in the 1st category of the draw.

On behalf of the entire staff of the organization, I wish to congratulate all non-governmental organizations who have in no little way contributed immensely towards the success of this draw as well as taking concrete steps towards its actualization. All participants were selected randomly from world. Wide mobile directories.

Your prize is £ 1, 000, 000.00 (one million great britain pounds) in cash and has been credited to file mtf / [protected] fourteenths. A total cash prize of £ 50, 000.000.00 (fifty million great britain pounds) was among the 10 lucky shared. Across the globe winners in different categories. All participants were selected randomly from the internet and the international mobile directory, and extracted from over 100, 000 unions, individuals, associations and corporate bodies that are listed in the mobile directory.

We need you to provide us with the following information so that we can issue you the certificate of award and process your prize release;

Full name...
Address...
Nationality...
Age...
Telephone...
Occupation...

We will immediately start the process to facilitate your funds release as soon as you send the required details. For security reasons, you are advised to keep your winning information confidential until your claim is processed and your money remitted to you. Any form of double claim. Will lead to disqualification.

Once again congratulations from members of staff of bt group united kingdom.

Yours faithfully,
Mr. Philip jansen
Tell: +447031995702
E-mail: bt@btgroupsplc.com


Copyright @2019 winning prize bt group telecommunication company claims procedures. All rights reserved.

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3:57 pm EDT

Global Autoshop Chrome trimmings

Global Autoshop is a complete SCAM. They advertise products in a manner which they attract you. They propose you one thing but they deliver you something completely different at a very expensive price. What they promote is double the price what you find on eBay or on AliExpress, what they deliver you is 8 times the price of what you get from your local autoshop. I bought a custom fit chrome accessory claimed to be designed specifically for a Mazda 3, they deliver a chrome trim cut to a specific length without any finish and they call it custom made. It's a complete rip-off.

I bought from them because they promote a higher german quality product, they provide you with cheap stuff at a very expensive price. I complained to them first time in February, they kept promising that they will send me the product I ordered after so much insistance from my side. They kept buying time and we are now in August and they still act like babies, avoiding their legal responsibilities.

They abuse their Internet position because a client is far away from their local shop, otherwise the story would have been different.

They STEAL you money out of your pockets. Their website is the following:

http://www.globalautoshop.com/index.htm

Stay away of thieves.

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Harry Pinkman FL
, US
Sep 02, 2020 1:02 am EDT

Here is my review. I hate to see a good company only gets a one side review.

You got to read the descriptions, it is clearly stated grill slats only. Howdy if you expect a grill replacement for that low price.
Shipping is also stated from Europe / Southeast asia distributor due to their warehouse re-inventory. All information is there already. got to take attention oogan.

My story, I've received all the parts ordered, installed the grill kit per their installation manual on the 2015 Audi A5, it looks great.

Installed the front and rear strips, they also look great, make you wonder why Audi does not have this look.

Thank you for the quick response concerning my order being shipped. Their customer service is the best!

Harry A Pinkman, Palm City, FL

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6:30 am EDT

Global Autoshop Car parts

Son unos estafadores. Te enseñan un producto y cuando lo compras y lo recibes no tiene nada que ver con lo que te muestran en las fotos, es una porqueria. Ademas cuando lo devuelves no te reembolsan el dinero dándote largas y poniendote todo tipo de excusa. Estafadores y ladrones es lo que son. No entiendo como dejan operar a una empresa como esta.

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11:33 am EDT
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Global Autoshop Car parts

Son unos estafadores y unos ladrones! Te venden productos que cuando lo recibes nada tienen que ver con lo que compraste. Son autenticas porquerias. Encima cuando los devuelves no te hacen el reembolso y se quedan con el dinero. La atencion al cliente es ridícula y parece que las personas que te responden, que no suele ser siempre, no se llaman como dicen.
Una estafa en toda regla!

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Herry Tan
, US
Jul 20, 2018 2:15 am EDT
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GOOD COMPANY to work with. I think it is fair to post my point of view as well.

Purchase from the Global and I think the company is Fair. Descriptions are there and you can ask first prior to ordering to ensure you get what you want.
In my case, I want to say thank you.

" Thank you great product, gives the grill that extra look. Got the package quicker than expected. I've attached the picture of my car . Satisfied customer here "

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Herry Tan
, US
Jul 20, 2018 2:14 am EDT
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Good company to deal with. I am satisfied here

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Herry Tan
, US
Jul 20, 2018 2:14 am EDT
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Here is my review. I hate to see a good company only gets a one side review.

You got to read the descriptions, it is clearly stated grill slats only. Howdy if you expect a grill replacement for that low price.
Shipping is also stated from Europe / Southeast asia distributor due to their warehouse re-inventory. All information is there already. got to take attention guys

My story, I've received all the parts ordered, installed the grill kit per their installation manual on the 2015 Audi A5, it looks great.

Installed the front and rear strips, they also look great, make you wonder why Audi does not have this look.

Thank you for the quick response concerning my order being shipped. Their customer service is the best!

Harry A Pinkman, Palm City, FL

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10:53 am EDT

Global Autoshop The order looked completely different

My husband ordered chrome kit for the car from the company Global Autoshop. He received completely different things, which didn’t look as on the website. He contacted the live chat agent and she promised to ask the manager and provide any reply within an hour. He patiently waited, but she never replied. He sent more messages, but again no response. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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olearyba
Menai, AU
Nov 19, 2023 6:37 pm EST
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I wish I had read this feedback before I purchased from GlobalAutoshop.com. Too late now!

I purchased a chrome grill kit for my Mazda MX-30 for $44USD ($71AUD). What I got was three strips of plastic. I got ripped off!

Do not purchase from GlobalAutoshop.com

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