Gizmos2Go — Fraud and cheating
I purchased a battery for a palm pilot that turned out not to fit (surprise, surprise - based on others' comments). I returned it but only received partial credit - I was hit with a restocking fee and had to pay for shipping.
I ordered 2 gel mouse pads with the remaining amount. They were on backorder. I told them that I would wait for them to come in. That was January. They quit carrying the gel mousepads and never informed me. I wrote them a strongly worded email in Sept. because I hadn't heard from them. It actually did get their attention. Their response? They sent me 2 email links for my store credit - which turned out to be backdoor admin links to their website! This company doesn't know their butt from a hole in the ground! Finally, after several more emails, they rudely emailed me saying that I would not get a refund, period.
After posting a complaint on epinions, they tried to contact me to work it out. I told epinions that Gizmos could not contact me because they had 5 chances already to make things right.
I will never do business with this company again. Not because of the screwup - that happens - but because of the poor customer service. The responses I get from them are not apologies, but quick three or four word responses. I believe they are a fly-by-the-seat-of-their-pants company; they cannot speak English and can barely write it, which is why they will not communicate with their customers.
Many bloggers claim that Gizmo's employees are writing their own reviews!