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This customer misrepresented his material and weights. When I tried to explain, all he did is scream and swear at me.
And in the end I still gave him a fair price for that item and paid him in full over $3000.00.
In the past 3 years since I have been a member of the BBB my business has serviced over 25000 customers… If we did cheat customers, I would think the BBB would have a list of complaints on my company. They DO NOT.. This is the only issue my company has and I am working with the BBB rep.
I feel I have done nothing wrong, I was more then fair…. And I hope this will not stop customer from wanting to work with us.
Thank you,
Sam Stergo
Girard Recycling
The complaint has been investigated and resolved to the customer’s satisfaction.
Cheated me out of $800.00 plus.
I own my own company, I have been in business for over 30yrs, i have dealt with every scrap yard
in the Youngstown, OH area. I have seen them come and go that said, i have been doing business with Girard Recycling Since they opened there doors for business. they have always been fare on pricing, and there always on spot with weights. if i am there or not ! unlike other place that i wont say anything about in our area. i feel it is a insult and rude to slander a honest mans name or business. I will keep doing business with Girard Recycling
And i say Sam the owner is one of few honest business men left in are area !