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GiftTree Customer Service Phone, Email, Contacts

GiftTree
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www.gifttree.com
www.gifttree.com

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1.2 23 Reviews

GiftTree Complaints Summary

0 Resolved
13 Unresolved
Our verdict: Engaging with GiftTree at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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GiftTree reviews & complaints 23

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Newest GiftTree reviews & complaints

ComplaintsBoard
S
7:26 am EST

GiftTree Disappointed with Gifttree

I bought a gift basket from this store and was charged twice for the same order. Gifttree support said that was an accident and promised Ill get my money back soon. Two days passed and I decided to contact them and ask about my refund status and they said they were working on that. Next time I contacted them they said the same thing and then they just stopped answering my messages. They still owe me! They left me no other choice so now I'm posting these reviews, maybe that will help me. Please, Gifttree give me my money back!

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ComplaintsBoard
A
5:29 am EST

GiftTree Worst company ever!

GiftTree website looked quite professional and the gift baskets were nice so I made an order. The basket did not arrive at the estimated date and no one called to discuss or anything. When I contacted their customer service I reached a quite unprofessional rep who said there is nothing they could do. I asked the rep if I would get some type of compensation and she had the nerve to tell me that it is not their problem! The rep said they had no idea where the package was. What kind of customer support is that? These people are completely useless. That basket was a birthday gift. I'm so disappointed and upset.

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9:18 am EST

GiftTree Felt sick after drinking wine purchased from them

I ordered a gift basket from gifttree.com, and this gift basket contained a bottle of wine and Indian food. The next day I felt sick. I think it was some sort of infestation, because of this Indian food. I called the seller and told everything, but hey said it was impossible. They provide only good-quality, fresh meals. They refused to refund money or check their food. They irresponsible people, who refuse to help their customers and don’t bother about the quality of provided food.

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GiftTree Customer Reviews Overview

GiftTree is a popular online gift delivery service that offers a wide range of gift options for various occasions. Our reviews indicate that customers are highly satisfied with the quality of products and services provided by GiftTree. The website is user-friendly and easy to navigate, making it simple for customers to find the perfect gift for their loved ones. The company offers a variety of delivery options, including same-day delivery, which is highly appreciated by customers who need to send last-minute gifts. The customer service team is knowledgeable and responsive, providing prompt assistance to customers who need help with their orders. The packaging of the gifts is also highly praised, with customers noting that the gifts arrive beautifully wrapped and presented. Overall, GiftTree is a reliable and trustworthy gift delivery service that consistently delivers high-quality products and excellent customer service.
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Contact GiftTree customer service

Phone number

+1 (800) 379-4065

Website

www.gifttree.com

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