GiftTree reviews & complaints 23
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order experience customer service disappointed delivery package gift basket refund company frustrated website gift compensation reviews birthday situation surprise fruit basket basket flowersNewest GiftTree reviews & complaints
Disappointed with Gifttree
I bought a gift basket from this store and was charged twice for the same order. Gifttree support said that was an accident and promised Ill get my money back soon. Two days passed and I decided to contact them and ask about my refund status and they said they were working on that. Next time I contacted them they said the same thing and then they just stopped answering my messages. They still owe me! They left me no other choice so now I'm posting these reviews, maybe that will help me. Please, Gifttree give me my money back!
Worst company ever!
GiftTree website looked quite professional and the gift baskets were nice so I made an order. The basket did not arrive at the estimated date and no one called to discuss or anything. When I contacted their customer service I reached a quite unprofessional rep who said there is nothing they could do. I asked the rep if I would get some type of compensation and she had the nerve to tell me that it is not their problem! The rep said they had no idea where the package was. What kind of customer support is that? These people are completely useless. That basket was a birthday gift. I'm so disappointed and upset.
Felt sick after drinking wine purchased from them
I ordered a gift basket from gifttree.com, and this gift basket contained a bottle of wine and Indian food. The next day I felt sick. I think it was some sort of infestation, because of this Indian food. I called the seller and told everything, but hey said it was impossible. They provide only good-quality, fresh meals. They refused to refund money or check their food. They irresponsible people, who refuse to help their customers and don’t bother about the quality of provided food.
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