I purchased a set of PINK mk4 GHD's for my daughters birthday. They only worked for 2 weeks and then stopped heating up. I emailed them and they told me to send then back to China which cost me £12.50 registered mail. I have emailed about 6 times since I returned them on the 12/08/08 and I still havn't received them. I am really annoyed that this type of thing keeps happening. These people should NOT be allowed to TRADE, they are fraudsters !! Not only have I lost the money for the GHD's and the postage, I have still got to buy another set of Straighteners as they were my daughters 15th Birthday Present !! I am really angry about this! PLEASE DO NOT BUY FROM TIHS COMPANY !!! THEY DON'T WORK !!!