I disagree with GETITCUSTOMSUCKS. Lets put your emails up really quick and show the people how much of a scam artist YOU are.
I was suppose to receive my samples yesterday. You guys do good work but you're really not dependable on keeping your word. I really do believe that a portion the payment should be refunded, since you advertise 3 day turnaround and can't deliver, not to mention due to the fact that there were issues with the payment address and you told me when I paid that you would get it to me within one or two days. I want a partial refund and my samples by 12 pm EST.
And that fact that you just refunded the whole thing, and didn't bother to send the logo first, lets me know you're still not done with it. I was never angry or upset, I just thought you would want to please the customer for not following through, I would have been fine with you keeping the 69 and adding a header or something small to the order.
I'm willing to take the logo concept for the $69 with nothing else, due to the fact that I have gotten your work before and know how well it is. Plus it would take me longer time to find another company and wait on their delivery times.
Now you know what. For someone who is going to try to get part of his money back for being a day late (QUALITY. Oh and he even mentions I do really good work. isnt that special). Or a free service. Nah thats a waste of time. If you dont want to buy from GIC thats fine. That is why we offer our 3 R policy. Refund, Revisions & redraw. If the client is going to be RUDE, Demands EXTA things for being a day late. (Yes a day late... You sent the payment to the wrong address.. Not My fault you didnt following my simple instructions). Then Im not going to sit there and kiss his or her buttox. If you dont like the attitude thats fine. Go somewhere else. Ive designed over 5000 logos personally. Yea I have an ego. an attitude. But you know why. Because im one of the best out there. PERIOD.