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Product never came
They are thieves. They never acknowledge anything I tried. I called and emailed and nothing. They dont have any idea on how to run a business. No one responds to email or phone messages at all. I left over a dozen. The have ruined my daughter's birthday. I expected it a month ago and here we are with nothing . It makes no sense at all . Thy need to be shut down and so does the website.
pac2rac
April 2017
I am extremlely disappointment to have received a bill from fedex for taxes and duties for $108.48. Can
When I called before I made the purchase I was told as long as my over is over $250.00 shipping and duties would be free.
I called fedex and they said that the shipper wrote on the shipment to charge all taxes and duties to receiver.
This company blatantly lied to me over the phone - that is horrible to do to a canadian customer that is already paying 50% more due to the exchange rate. They should have been honest and told me I would be charged for duties and let me make a decision on whether or not I wanted to take on that charge.
I will be sure to tell everyone that compliments the pack2rac in canada what they did and not to buy from them.
I am so upset by this.
Pack to rack
I received a damaged bag. I returned the bag wanting a refund & not a $50 refund that was offered. I never heard form them after I returned the bag. Sent an email wanting to know status. They never returned my email but returned the same bag with a post it saying the zipper was replaced which wasn't true the same bag was returned with the same defect. I then called them more than 10 times & finally spoke to customer service Kyle & explained I didn't understand why I received the same bag. I was told someone would call me back. What I got was an email saying my bag was used & they couldn't send me a new bag. My daughter has never used the bag It is brand new. I felt from when I received the bag it was a factory second. The way I returned it was the way I received it. I am unsatisfied with their customer service. I'm hoping to resolved this with them but as of now it hasn't . For such an expensive bag I should be having these problems. I would just recommend people take their business else where.
I recently had a problem with the bag I ordered from dancewear.com. I wasn't 100% statified with my purchase. I should have waited to resolve my issue with them instead of posting on this website. When I called them up their costumer service department was very accommodating. They listened to my concerns and were very willing to resolve my problem in a timely manner. I'm happy to say that my problem was resolved and I am satisfied with my choice. Great dance bag for every girl!
Is GetDanceWear.com legit?
GetDanceWear.com earns 94% level of Trustworthiness
Perfect Trust Endorsement: GetDanceWear.com achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
A long registered date for getdancewear.com can be seen as a positive aspect for GetDanceWear.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of GetDanceWear.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Getdancewear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Getdancewear.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Getdancewear.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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Nothing came.
I ordered from this site GetDanceWear.com and after 9 days of not receiving anything I sent an email requesting information on the shipping status and I got no response from them. So, I called them and a man said my order was to be shipped the next day. But still nothing came.
My experience sounds the same as the others listed here: the order status is perpetually listed as "processing" and the order never came and no one at customer service is reachable via either phone or email. I will be disputing any charges.
Same thing happened to me. I ordered a couple of leotards that would need for when ballet classes started I September. I ordered them on August 16th and I still haven't received anything. On the website I can check the orders progress and every time I check it, it says processing even though the website says that processing takes 1-2 days. Its been 16 days. I have also emailed twice and received no reply and I have called many times. It is very frustrating and I am going to have the order cancelled and I am never going to order from there again.
Overview of GetDanceWear.com complaint handling
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GetDanceWear.com contacts
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GetDanceWear.com phone numbers+1 (888) 764-8643+1 (888) 764-8643Click up if you have successfully reached GetDanceWear.com by calling +1 (888) 764-8643 phone number 0 0 users reported that they have successfully reached GetDanceWear.com by calling +1 (888) 764-8643 phone number Click up if you have UNsuccessfully reached GetDanceWear.com by calling +1 (888) 764-8643 phone number 0 0 users reported that they have UNsuccessfully reached GetDanceWear.com by calling +1 (888) 764-8643 phone number
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GetDanceWear.com emailsservice@getdancewear.com100%Confidence score: 100%Supportprice-match@getdancewear.com77%Confidence score: 77%
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GetDanceWear.com address7340 Eastgate Rd #120, Henderson, Nevada, 89011, United States
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