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3.8 584 Reviews

Getaroom Complaints Summary

398 Resolved
184 Unresolved
Our verdict: With a good resolution rate, Getaroom generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Getaroom reviews & complaints 584

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S
3:51 am EST

Getaroom Fraud and waste of time

I would like to share my experience about this site... Its a total fraud and unprofessional website... I have booked my stay in dubai through them and when I reached dubai after taking long flight I came to know that I dont have any booking with them and than I ended up calling several calls to this site and every time they put me on hold and paid for all these calls from my pocket while my fone was on roaming and than after almot 3- 4 hrs struggle n several emails/calls some one from this site called me and said they have arranged me alternate hotel so I should go there as they are waiting for me. I requested them to provide revised booking email or confirmation on which they said dont worry they are waiting for u...In short I went there but ended up in huge disappointment that they didnt recieve any email or call from this site and they are just making me fool so than I decided to go to my friend home instead of waiting for them or wasting my money in calling them... Dropped them email for thanking them to make me fool again... In short around 11 pm late night I recievd a call from them when I was about to sleep that they have arrange another hotel for me which is almost 30 km away from the hotel I booked anyways this time they emailed me revised booking so I went to hotel n checked inn around 1 am in the morning after wasting almost 10 hrs... They send me applogy note and said they will refund me one night money which I didnt recieve yet till date I guess this was again part of their plan to make ppl fool

Never trust this site and dont rely on their rates... This is my sincere advise to all travellers

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Dorothy Glenn
, US
Jan 16, 2024 2:37 pm EST
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Get-a-Room is a total scam! I tried to cancel a room 3 minutes after I had made the reservations when they put up the invoice. $800+ dollars for 2 nights in small town Georgia. I finally had to give up. It's too bad they price gauge during hurricane season and people need help!

Dorothy W. Glenn

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Charles Halton
, US
Dec 31, 2016 9:33 am EST

This company "get a room" is a boiler room for hotel fraud. I made a transaction with this company by telephone dec 2016. The person i spoke with requested way more personal information than was needed to make the booking i did become suspicious when he asked me for my social insurance number. I became defiant and he refused to complete the transaction. I asked for a supervisor and it was at this point he decided to complete the transaction. I was informed the transaction was in canadian dollars as instructed by the operator. When my statement of account arrived it was in u. S dollars and i had to pay the conversion rate at the cost of an extra 103 dollars. The cost of a hotel room for 8hrs $500. Dollars. I called the company "get a room" their response, "get ####ed".
This company is white collar crime at its best. Lets shut them down or at least destroy their income capacity to a bare minimum. I will find out who owns this company and take it from there. It's time to put a stop to this unlawful practice and stop the hiring to this academy of crooks. My advice do not book with "get a room" then get screwed"

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Jeannie N.
Lasalle, US
Jun 03, 2015 11:21 am EDT

I booked 2 rooms with them and canceled in plenty of time and we are going on 3 weeks and I have still not received my money back and they are coming up with every excuse in the book as to why the should not give it to me when I have emails and a cancelation number proving that I canceled on time and both room SCAM ARTIST

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6:30 pm EDT
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Getaroom Cancellation of room

Like every other person, by the sounds of it... I got scammed as wellll... Booked a room thru these snakes in the grass over the phone to book a hotel room in canada. Cancelled within 30 min... Received a cancellation #, really so what... The company said we did n't receive a booking and still charged my credit card... Welcome to the usa eh!

Freaking shisters... Kiss that money good bye.

And this piece of work company is still in business, wake up everyone... Get the news networks to start slamming these idiots over the air... Someone call up david letterman...

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12:34 am EDT
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Getaroom - Huge scam

This booking agency is a huge scam. I booked a room in Cancun, Mexico thinking I was getting an amazing deal through getaroom.com. When I called the hotel to review my reservation they had no reservation and advised I call expedia who told me to call getaroom back. I was on the phone with a terribly horrible women who did not help me in anyway and told me I...

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11:35 am EDT
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Getaroom Scam booking

Horrible experience! Getaroom is a scam and I just wonder how come they are still in business? wish I had read reviews before booking with them. We were going to Hearst Castle and I booked a room through their website. When we got there, receptionist told us that they have no vacancies, nothing in their records shows that a room was booked on my name and that they NEVER heard about this company, nor EVER any room was given/booked by getaroom.com. We wasted over an hour while a hotel manager was trying to help us... I contacted getaroom yesterday, was offered NO APOLOGIES, spoke with someone named Victor who told me that he can't reach anyone in a hotel (a lie! anytime I call - the hotel's receptionist answers right away). This Victor promised to call me back same day after he talks to a hotel's receptionist. He never did! Now I wasted another half hour on the phone to find out that: after they will confirm with a hotel, it will take another 7-10 days to take the charge off my credit card. Asked their supervisor to contact me, will see how long it will take..This is the worst experience with booking I ever had.

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7:35 pm EDT
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Getaroom Sucks!!

Granted this company does advertise VERY cheap room rates, however u get what u pay for. Just like there room rates, there customer service is cheap! They treat you like an animal, steal all of your money, tell you there is nothing they can do about it, and then hang up in your face. Half of there employees are felons! None of them can speak English correctly. None of the so called departments are ever open and there is never anyone there to help u. This is a so called legit buissness but I don't see how. They need to shut this buissness down IMMEDITLEY.

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Happy Flyer
, KH
May 24, 2017 4:11 pm EDT

Totally nailed it. DO NOT BOOK WITH THESE PEOPLE! The reservation is 100% non changeable and nonrefundable. Nothing they can do about it. They will tell you that you can lose all of your purchase price AND pay them a 25$ "fee" for canceling the reservation, then pay for a whole new reservation if you need to change. Their terms state that you can pay a 25$ fee for cancellation or change, but their policy is no change on any reservation. Huh? When you question them about this, they will get very angry with you, argue with you and tell you the supervisors are busy with other customers (you are just some sucker who handed over 160$ to them so technically you're not a customer I guess...). Their English is very difficult to understand. My suggestion is to hang in there! IF, and that's a big if, you can get to a supervisor and drop words like "fraud" and "deceptive practices" you may get a resolution. I wish you luck! You're going to need it with these people.

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J
5:23 am EST
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Getaroom Don't honour their contracts

Total scam of a company! Do not use this company EVER!

Booked the Pearl Hotel in NYC
back in Oct 2013 for a 7 night stay during Jan 2014.

They offered what I thought to be
a fantastic rate for that hotel.

A few days before my visit, I
called the hotel direct to check that my booking was confirmed.

I was not booked in and the hotel
had no knowledge of my booking!

Called Hotel-Rates.com customer
service number ( same company as getaroom.com ) only to be given a total run
around!

Despite having an email
confirming my booking with a booking reference number, they tried to convince
me that I had booked a different hotel!

It took me several calls ( from
the UK ) before they eventually confirmed that they had made an error and
booked the wrong hotel.

I can accept that people make errors,
but the service I got after that was simply unacceptable.

As I was not due to travel for
several days, I simply asked them to honour the booking and correct their
error.

They refused point blank to do
this, saying that the Pearl Hotel could not be booked for the price I had been
charged when I initially made the booking?

When I pointed out that it was their
web site had offered that price and ( in my opinion ) their confirmation email
was a binding contract they simply blanked me completely.

I was forced to cancel my booking
and rebook the Pearl Hotel using Expedia.

This new booking cost me an extra
$573.

I was eventually refunded my
initial charge of $1318, but as I live in the UK, I lost out to the sum of £93
GBP due to differing currency exchange rates.

I approached the company again,
asking for compensation and after several emails they agreed to repay me the
$20.99 booking fee they charge, plus a $100 "gesture" payment.

However this money has never been
refunded and the company has stopped responding to my emails! I now realise
that I am never going to see any further payment.

As I live in the UK, it is virtually
impossible to sue a US company, so will have to give up on this really bad
experience.

Had I lived in the USA, then I
would definitely have sought legal advice in order to recover all my financial
losses.

Keep away! You have been warned.

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2:33 am EDT
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Getaroom Unauthorized charges

Getaroom.com tried to charge me 3 times for a room that I did not get. I found it out when I checked my online statements the following day. It happened when i tried to book a room in Days Inn las vegas. I started with kayak, without realizing that getaroom.com is actually the site that's taking my reservation. I made 3 attempts in booking simply because I received an error message and to try again everytime I click submit.
Getaroom.com made unauthorized charges to my credit cards. I contacted them to resolve the issue, but until now I am still waiting for the rest of my money. My bank still has a hold on my funds on the 2 pending entries that have not been reversed yet. So now I have to file a fraudulent complaints to my bank, have my credit card cancelled and have to deal with all this headache. By the way, don't expect a symphatic person from getaroom.com because they are plain rude, will tell you to talk to your bank because they can't help you. i have to force them to resolve this issues because i did not authorize them to charge my credit card. so everyone, BEWARE!

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M
12:27 pm EST

Getaroom They have shady business practices

I set up a vacation through kayak.com, but the purchase went originally through getaroom.com. I realized immediately I booked the condo a week later than needed, so I called up to change the date within 10 minutes of booking. Getaroom.com was going to charge me a cancellation fee for changing the date, so I then decided to completely cancel the booking since I would get charged 1 nights fee regardless. I cancelled and got a confirmation of the cancellation with in 5 minutes of the cancellation. A few days later I received a refund in my banking account for the purchase minus the 1 night fee. The problem occurred when getaroom.com ended up refunding me twice. A few weeks later getaroom.com called me up telling me to call them back since they had accidentally refunded me twice so that they could get that money back, but left a voicemail since I was at work. When I had the chance to call them back, I reached a representative, filled them in on the situation and they told me I owed nothing on the account. I had her leave notes on the account that I called in and to put a 'no contact order' on the account so that they would stop harassing me on this issue. Then a few weeks after that I received an email stating I was going to be sent to collections for this charge. I was baffled. I called up getaroom.com and got another representative. They told me they didn't care what the first representative had said, they wouldn't honor what the first representative had done, weren't going to pull a call to verify my calling in, had no record of my calling in, didn't know what dollar amount I owed them. I asked them to get me to someone that did know what I owed them and they said they had no record of what I owed. I spoke with a supervisor during this entire part of the conversation, she told me I was wrong, could not give me a dollar amount to what I owed, told me she couldn't pull the recorded call, and then hung up on me when I continued to ask her questions she didn't have answers for. I was told that someone would call me on monday since it was friday with a dollar amount calculated for me to pay. No one ended up calling me on monday. At this point I was so ticked off, I had my wife call in and deal with the representatives and was told we didn't owe any money. Since she was aware of how sloppy their business model is, she asked to speak to a supervisor immediately. This supervisor could not give her a dollar amount as to what was owed, but said she would call her back. When this supervisor called her back a few days later, she told her the dollar amount and my wife paid the charge through our bank account and asked for a receipt to indicate the charge was paid via email and confirmed the email. No email was ever received for the charge on the credit card from our bank but we could see the transaction went through. The next day, my wife called in and asked for that same supervisor again and was told she was gone for the day so she had a representative take down her email and request a receipt for the charge to the credit card. No receipt was and still has ever been received. Getaroom.com is by far the worst customer service we have ever ever ever received. They have shady business practices. The customer service is terrible, the supervision is even worse, and they're business practices are unethical.

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T
10:04 am EST

Getaroom They charged my card... Twice

Tried to reserve a room in NY, and when I clicked "Book Room" an error popped up saying the rate was no longer available. Thinking..."wtf?" I tried it again. Same error.

Now here's the really bad news... They charged my card... twice! Maybe the clicking a second time wasn't the best idea, I'll admit that, but why the hell was I charged in the first place if the room/rate wasn't available?!? I called getaroom, and the lady told me these were "pending holds" that will fall off in 72 hours. I certainly hope so... all these 1-star reviews are making me VERY nervous though. I hate shady businesses.

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2:01 am EDT

Getaroom Beware, fellow travelers

Getaroom.com practices false advertising and fraudulent room rates!

On their site, they quoted a package rate at a hotel that included 2 nts' stay free at $202.14/nt. When I received the confirmation, the deductions had not been made. I called them immediately to tell them and the reservationist told me that the price shown per night was just an "average per nite". With the deductions, the cost was $283/nt x 5 nts - which equalled the cost of 7 nts @ $202.14/nt! Where was the savings in that?

Neither the guy I spoke with nor his manager would budge on the cost, telling me I had confirmed it and there was nothing more I could do. Furthermore, the manager said that I should have reviewed the avg night cost before confirming. No such thing was shown on their site, or it would have raised a red flag if I had seen it.

In any case, I promptly cancelled the entire booking. I guess getaroom.com would prefer to lose $1400 over $400 they should have discounted me because of their false advertising.

Beware, fellow travelers! Stay far away from getaroom.com!

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9:25 am EDT
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Getaroom Absolutely awful customer service

Absolutely awful customer service. Tried to book a room and when I hit enter, it said System error, please call or try your reservation again later. I waited a bit, tried again. Closed the browser and started from scratch, still got an error message. I didnt want to call, defeats the purpose of booking online! So I gave up and booked thru AAA for a little more. Now I look at my credit card and its been charged 4 times. Now spent an hour on the phone trying to get this worked out. Customer service rep was rude, after explaining the situation he asked what the reservation number was?- again repeated it NEVER went thru. He then argued with me that I must have hit enter multiple times- I said yes I did, the error message said try again!

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Cwoodhull30
, US
Jan 24, 2016 12:37 pm EST
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This is the worst customer service I've ever experienced before. I specifically called looking for a rm with a jacuzzi thinking I was calling the hotel directly. The rep sd he found me a rm for 114 with a jacuzzi so I booked it and pd for it over the ph. I check in a few hrs later to find out I didn't get that rm. There is more to this issue.

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Cwoodhull30
, US
Jan 24, 2016 12:48 pm EST
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This is the worst customer service I've ever experienced before. I called looking for a rm with a jacuzzi thinking I called the hotel but was directed to a third party reservation service. The representative told me he found me a rm with a jacuzzi for 114 so I booked and pd for it over the phone. I check in to the hotel a few hrs later to find out I didn't get that rm. I never received a confirmation email like I was told due to it being entered incorrectly. I called immediately while waiting at the hotel and was told I will not receive a refund becuz I took the rm they gave me. They argued with me and sd they cannot do anything but listen to the recorded conversation of me booking the room. The beginning statement says all calls are recorded for quality purposes. I specifically stated twice in my conversation that I wanted a rm with a jacuzzi and verified at the end of the conversation that is what I was getting. They refused to fix this issue and told me I had to pay for a rm I never wanted in the first place.

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ruzzell
Scottsdale, US
Nov 29, 2012 11:58 pm EST

I had the same thing happen the first week of October. Kept getting an error message, finally tried a different credit card, and gave up and booked on another site. Never got any confirmation email for any rooms either. Then when I looked at my credit card statement a few weeks later, I had been charged 5 times. I contacted customer service and all they attempted to do was to get a refund from the hotel even though it was the fault of getarooms website. I ended up contacting both VISA and AMEX and disputed the charges and they were refunded.

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B
9:31 am EDT

Getaroom I would recommend being very wary about using this company to book a room

My booking in Russia seemed to go well -I was able to reserve at the hotel I had researched and wanted at a great price. Luckily, I double checked with the hotel before going - because the hotel reservation I had paid for in full was actually NOT the one that getaroom.com had confirmed - they told me they had a computer glitch and so they had booked me at a DIFFERENT HOTEL. One that I would not have picked, as it was not as nice and not in as good a location. And if I had not checked, I would have arrived at the hotel I thought I had booked with my booking confirmation in hand, and they would have turned me away. The saga goes on and on after this, but the bottom line is that I would recommend being very wary about using this company to book a room.

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3:40 am EDT

Getaroom They were a disaster

They were a disaster. We booked a room in Taos NM, but when we got to the hotel, we had no reservation and they told us the reservation number we had wasn't even one of their numbers. And they were sold out! When we got back, we found out that somehow our reservation was at another hotel in the same chain, but that couldn't have been our doing because getaroom.com gave us the address. We wouldn't have known any other place to go. When we tried to get a refund, we were told it was "company policy" at getaroom.com for us to have to do the leg work, to call the hotel and to get them to send a letter saying they wouldn't charge getaroom.com for the reservation. The hotel people thought this was nutty, but did it for us. When we sent the letter to getaroom.com, they didn't like it and wanted it worded differently. That same day, we got a call, six weeks after our original stay, saying a refund was being processed to our credit card but it might take as long as 60 days to show up. We're waiting to see what happens.

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steeli
, GB
Oct 26, 2014 4:07 pm EDT

WARNING! Do not use this site under any circumstance if booking outside of USA. The price they quote is a scam and exchange rates are a lie. You will be charged in US dollars and face a hefty fee from your bank for paying in a foreign currency as well as the exchange rate being completely different to the one you are quoted. The customer service is rude and unhelpful. Avoid at all cost (literally)!

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P
5:51 am EDT

Getaroom Don't fall for their scam

This is a scam. There will be NO rebate. I have called 7 times and spoke to 7 people and after 3 months all they say is "we see you are owed a rebate and we have escalated it". Imagine hearing that line 7 times. I have given up on this $25 rebate. Don't fall for their scam. I found there coupon in entertainment 2012 book. I will let them know not to allow getaroom in there next years book.

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6:01 pm EDT

Getaroom I have had an absolutely horrible experience with getaroom.com

I have had an absolutely horrible experience with getaroom.com and would recommend this site to no one.. What ever you do stay away! When we arrived at the hotel they were full and said that they had contacted getaroom.com and that we would be fully refunded.. After countless phone calls I have yet to receive the refund and now its been two whole months! They said that it takes up to one month to be refunded! This company is just aweful and if you're smart you will book your hotel from any other website! Just wanted to warn people about this fraudulent company..

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9:25 am EDT
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Getaroom Overcharged $228

a website error generated 2 bookings; contacted getaroom.com repeatedly for resolution with countless personnel plopping me back into the call que because they did not kinow what to do w/ the call - or because they could not make commission of a new booking? Finally 1 of the agents said the hotel reported that I had used both rooms, but the hotel manager said no one from getaroom.com had ever called during the 6 wks I been trying to get it cleared up. It was an overt LIE. I submitted all the dates & names of staff to my bank to dispute the charges. Getaroom.com appears to be a virtual entity using call center staff just to book for revenue. They do not appear to have in place a system for resolving disputes - I even tried to get help via Internet. I will never use this service again.

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2:43 pm EST

Getaroom What kind of a company has such poor customer service

Firstly, getaroom.com is the worst example of customer support that exists in this industry.

They had an advertised rate for the historic cotton exchange in New orleans for 139 a night. When I booked that hotel then sent me a confirmation then called be back two days later saying that they could not honor that reservation and would book me another room with a 100 dollar credit.

Sure they booked me another room but the credit never came, on top of that when I called their customer service they could not even tell that they had booked this room for me and promised me a 100 dollar credit

What kind of a company has such poor customer service? The customer service rep who could barely speak english did not make any effort to keep a customer.

NEVER BOOK FROM THIS SITE! Big SCAM!

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3:51 am EST
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Getaroom Misleading advertising

I booked what getaroom.com (getaroom) describes as an ocean view room at the Gansevoort Miami Beach. The room has ocean glimpses, at best, but in all probability what are more accurately described as views of the building next door, or 'partial ocean view' rooms - which is what the hotel's website calls them.

On checking in and finding out my room did not have the view getaroom's website described when I booked, I spoke with both reception and getaroom.com and were told nothing could be done (some suggestions they 'may be able to move me to a better room next week' were made - no guarantees). I prepaid the accommodation charge, so am being held over a barrel to accept what I've received, which is not what was provided, or forego the money I have prepaid and go somewhere else. Not all the features guaranteed on getaroom's website are in my room (e.g. a coffee maker). I was told by getaroom that I should follow this up with the hotel direct.

Further, Gansevoort has an advertised offer of a complimentary upgrade subject to availability. On checking in they said as they have 'limited inventory' left, that I could indeed have the room up rage, but would have to pay an extra $100 per night to get what they had said, one day prior, would be a complimentary upgrade if rooms were available.

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Neil BB
London, GB
Apr 06, 2012 11:13 pm EDT

I would never use this company. I received a voicemail stating an IT glitch with my booking and that the system had booked a different hotel. The options they gave me were to either keep the booking with the different hotel or cancel the whole booking. Several pointless calls to Customer Service of which all would simply respond with the same canned response. Even though they totally accepted the issue was with there IT system, if I wanted my original hotel I would have to book again which just happened to be of a higher cost. They could not honour my initial booking as it was not on there "inventory" - ?

I had booked this room nearly two months prior to the trip and they informed me of the so called IT glitch a week before my trip. I had the an email confirmation of my booking - so no IT glitch in my view. In my opinion this is a total scam and I would not recommend using this company. There customer service was simply dismal and rude. There was no one was willing to help and after several attempts to speak to a supervisor where they put me on silent hold and no one would speak to me again - simply awful.

I would not use this company, I personally believe they are a scam. Use someone else!

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5:49 pm EST

Getaroom Don't do business with this company

I booked and prepaid for a room through this site and received both a receipt and confirmation email. When I arrived at the hotel they had no record of my reservation. They called the company and were disconnected (after many transfers) four times! The website had booked me at another hotel and tried to play it off as my error even though I had a print out of my confirmation with me! They were rude, no even remotely helpful and told me to just pay for another room at the hotel I wanted to stay at and then send in my emails for review. They wouldn't give their last names and no supervisors were available to come to the phone. DO NOT DO BUSINESS WITH THIS COMPANY!

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Neil BB
London, GB
Apr 06, 2012 11:12 pm EDT

I would never use this company. I received a voicemail stating an IT glitch with my booking and that the system had booked a different hotel. The options they gave me were to either keep the booking with the different hotel or cancel the whole booking. Several pointless calls to Customer Service of which all would simply respond with the same canned response. Even though they totally accepted the issue was with there IT system, if I wanted my original hotel I would have to book again which just happened to be of a higher cost. They could not honour my initial booking as it was not on there "inventory" - ?

I had booked this room nearly two months prior to the trip and they informed me of the so called IT glitch a week before my trip. I had the an email confirmation of my booking - so no IT glitch in my view. In my opinion this is a total scam and I would not recommend using this company. There customer service was simply dismal and rude. There was no one was willing to help and after several attempts to speak to a supervisor where they put me on silent hold and no one would speak to me again - simply awful.

I would not use this company, I personally believe they are a scam. Use someone else!

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5:03 pm EST
Featured review
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Getaroom - Getaroom.com is horrible

As I stood at the registration desk and told that my paid, confirmed, room was not available and that getaroom.com never confirmed the room, I was apoplectic. I wrote management at getaroom the following email - they are terrible: Your service is horrible. How can it be that I make a reservation with you, get a confirming email, and then show up at the...

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Getaroom In-depth Review

Website Design and User Experience: The website design of Getaroom is clean and user-friendly, making it easy to navigate and find the information you need. The search function is prominently displayed, allowing users to quickly search for accommodations. The overall user experience is smooth and intuitive, with fast loading times and clear instructions.

Booking Process and Ease of Use: The booking process on Getaroom is straightforward and hassle-free. The website provides clear instructions on how to book accommodations, and the steps are easy to follow. The search results are well-organized, allowing users to compare options and make informed decisions. The booking form is simple and user-friendly, making it easy to enter your details and complete the reservation.

Range of Accommodation Options: Getaroom offers a wide range of accommodation options to suit different preferences and budgets. Whether you're looking for a luxury hotel, a budget-friendly hostel, or a cozy bed and breakfast, Getaroom has you covered. The website provides detailed descriptions and photos of each property, allowing users to get a clear idea of what to expect.

Pricing and Deals: Getaroom offers competitive pricing and great deals on accommodations. The website has a "Deals" section where users can find discounted rates and special offers. Additionally, Getaroom has a Best Price Guarantee, ensuring that users get the best possible price for their bookings.

Customer Service and Support: Getaroom provides excellent customer service and support. The website has a dedicated customer support team that is available 24/7 to assist users with any queries or issues they may have. Users can contact the support team via phone or email, and the response time is usually quick and efficient.

Cancellation and Refund Policies: Getaroom has clear and transparent cancellation and refund policies. The website provides detailed information on the cancellation process and any applicable fees. Users can easily cancel their bookings through their Getaroom account or by contacting the customer support team.

Trustworthiness and Security: Getaroom is a trustworthy and secure website for booking accommodations. The website uses industry-standard encryption technology to protect users' personal and payment information. Getaroom also has a secure payment gateway, ensuring that users' financial transactions are safe and secure.

Reviews and Ratings from Previous Customers: Getaroom provides reviews and ratings from previous customers, allowing users to make informed decisions based on others' experiences. The website displays both positive and negative reviews, giving users a balanced view of each property. Users can also leave their own reviews and ratings after their stay.

Mobile App Experience: Getaroom offers a mobile app for a seamless booking experience on the go. The app is user-friendly and provides all the features and functionality of the website. Users can easily search for accommodations, make bookings, and manage their reservations through the app.

Loyalty Program and Rewards: Getaroom offers a loyalty program and rewards for frequent users. Users can earn points for each booking, which can be redeemed for discounts or free stays. The loyalty program provides additional benefits and exclusive offers to its members.

Additional Services and Amenities: Getaroom offers additional services and amenities to enhance the stay of its users. Users can book airport transfers, car rentals, and tours through the website. Getaroom also provides information on nearby attractions, restaurants, and shopping options.

Accessibility and Special Needs Accommodations: Getaroom is committed to providing accessibility and special needs accommodations. The website has filters and options to search for wheelchair-accessible rooms, rooms with grab bars, and other accessibility features. Getaroom also provides information on the accessibility of each property.

International Booking and Language Support: Getaroom supports international bookings and offers language support for users from different countries. The website is available in multiple languages, making it convenient for users who are not fluent in English. Getaroom also accepts international payment methods.

Social Media Presence and Engagement: Getaroom has a strong social media presence and actively engages with its users. The website regularly posts updates, travel tips, and special offers on its social media channels. Users can also connect with Getaroom through social media for customer support and updates.

Comparison with Competitors: Getaroom stands out from its competitors with its user-friendly website design, competitive pricing, and excellent customer service. The website offers a wide range of accommodation options and provides detailed information to help users make informed decisions. Getaroom's loyalty program and additional services also set it apart from its competitors.

Overall Satisfaction and Recommendation: Overall, Getaroom provides a satisfying booking experience with its user-friendly website, competitive pricing, and excellent customer service. The wide range of accommodation options, additional services, and loyalty program make it a recommended choice for travelers looking for a reliable and convenient booking platform.

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Contact Getaroom customer service

Phone numbers

1800 468 3578 1800 293 2602 More phone numbers

Website

www.getaroom.com

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