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3.8 584 Reviews

Getaroom Complaints Summary

398 Resolved
184 Unresolved
Our verdict: With a good resolution rate, Getaroom generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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6:51 am EDT
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Getaroom hotel room in quebec city, quebec canada

It was sent by Trivago to you and I don't understand why we had to pay in US dollar. My husband reserved a room at the Hotel Concorde for our wedding anniversary. Tried to call your office two weeks prior but told us that we had to call the hotel if we wanted to change our reservation and also the room was not adequate. I did not understand why the money was taken off the credit card as soon as he booked, usually we pay when we arrive at the hotel. The windows were dirty, the room had old furniture, we complained at the hotel. I left them a note. I am sorry but will not be reserved through getaroom.com again. It was not worth the cost we paid for the room.

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6:32 pm EDT
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Getaroom service charge at hilton fort wayne r823553905

Regarding reservation #R823553905

This reservation was made online and was originally made for Friday, June 30, 2017, Saturday, July 1, 2017 and Sunday, July 2, 2017. The reservation on Sunday, July 2 was in error. I thought I was choosing check out date but a 3rd night was reserved. I called Getaroom immediately and they called the hotel and was able to cancel the Sunday night room.

The reservation was now to have been for Friday and Saturday at $114.71 per night. We were shocked to receive our bill and find there was an addition $97.19 service charge that we were not told about.

The hotel accidently billed us and the total was $256.78. (We did get credit from the hotel for this amount). The Getaroom website guarantees the lowest rate. Obviously the $353.97 that we will billed was not the lowest rate.

We request a refund of the $97.19 service charge.

Janet L. Schuchamnn
[protected]@aol.com
[protected]

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10:12 pm EDT

Getaroom reservation

I booked a room Thursday, August 3. Wanted a 2 bedroom, 2 bathroom suite with Residence inn in the Edina/Bloomington area. Was told there was nothing available with Residence Inn. Was told that Holiday Inn Express and Suites had a 2 bedroom, 2 bathroom suite. Booked it with a no cancellation so it would be cheaper. What a mistake! What my reservation ended up being was a 2 bed suite. I mentioned several times I wanted 2 bedrooms, 2 bathrooms. When I got to the hotel...sure enough it was a 2 bedroom suite. Not the quality of Residence Inn either. I feel I was taken advantage of and this was a very dishonest booking. This whole booking put a damper on our family vacation! The reservation number was r [protected]

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10:55 pm EDT
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Getaroom getaroom customer service

I cannot begin to express my dissatisfaction associated with Getaroom. The customer service provided was one of the worst I have ever had to deal with.

I booked my room through Getaroom on TripAdvisor. I specifically chose a two queen bed suite. Upon reservation confirmation, I called the hotel to verify details and to make sure the correct reservation was made...and boy was I glad I did! The hotel had us booked in a hotel room with one queen bed and two kids size bunk beds...a far cry from a suite. I immediately looked at my email to get a customer service number to call. The first person I spoke with put me on hold for15 min upon which I got disconnected. The second person I spoke with told me that rooms are filled on a first come basis and they didn't have a suite left. I asked to speak with a manager. She claimed her manager was on the phone, I said that's fine I can hold. After holding for 45 minutes! She came back on the line and told me she was able to contact the hotel and assured me that everything was fixed. I hung up with her and called the hotel to verify...again they confirmed I was all booked for a two queen sweet in a standard room. Again, not the two queen suite. I called back, this time I got a gentleman who assured me he would do whatever it took to help me. After being put on hold again he claimed they could not reach the hotel, a crock of crap because it's a slower hotel with great customer service. Again I asked to speak to a manager. Guess what, the manager was on the phone again. After insisting on speaking with a manager and not giving up, I was placed on hold for 20 minutes. A manager finally came in the phone. This manager would not let me get a world in edge wise, continued to talk over me, and then said "so what is it that you want, " appealing. When I called him out on his tone and down right disrespectfulness to me he began to be a little nicer. I would love to share my story in more detail with any type of management. I'm under the impression that this company pulls this crap and makes it so difficult that most customers give up. I was not willing to give up. I'm suppose to be receiving a call back from them tomorrow.

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6:37 am EDT
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Getaroom customer service, prepaid payment, other charges by the booked hotel

Incidents occurred Aug 3 & 4, 2017. The night before my trip, I called the Holiday Inn in Torrance to confirm my reservation and to confirm whet they had received payment in full from GetARoom for my two-night stay. Although they confirmed my reservation, they had not received payment, even though the money had been previously deducted from my account several days prior. With this information, I called GetA Room Customer Service to inquire why the hotel had not received payment for my visit the night before my arrival, particularly since I was required to prepay my visit at the time of booking several days prior. I was transferred, disconnected, kept on hold for more than 15 minutes at a time, and hung up on. In the process, I spoke to at least five different people (La Shonda, Debra, Kenisha, Caroline, Michael, and Diego) over a three-four hour period before getting my issue finally resolved. Caroline is identified as the supervisor who hung up on me--extremely rude. Upon arrival at the hotel, I was informed of unanticipated expenses that were not mentioned at the time of booking by GetARoom: 1) A $50 deposit was required, even after receipt of payment confirmation from GetARoom; It was refunded at the time of checkout. 2) A Daily Parking Fee was charged by the Hotel. On the hotel confirmation I received from GetARoom, none of these charges were mentioned anywhere. GetARoom's website was misleading, had to search and search for a legitimate telephone number to contact Customer Service, the website did not answer all of my questions, and had the Holiday Inn's photos all over the website. I thought I was dealing directly with the hotel's official website, not a third party booking agent. None of the issues I have identified at this writing were covered on the GetARoom website. The only positive thing I can say about my experience using GetARoom is that the accommodations at the hotel were wonderful. I have stayed there many times before this trip. Of all the representatives I spoke to trying to resolve my issue, Diego was the one who really hung in there with me, confirmed that the hotel had actually received payment for my reservation, and assured me that I would not be charged by the hotel for my accommodations. My greatest fear was that after having prepaid the cost of my hotel to GetARoom, I would have to pay the Holiday Inn as well, since they had no record of payment confirmation from GetA Room Diego was able to transfer me to the hotel so that I could personally speak with Anna at the front desk to reconfirm the payment from GetARoom.

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1:46 pm EDT
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Getaroom hotel booking

I thought I was booking a room through the hotel's direct website. The page on my browser appeared to be the hotel's page. I booked a room for four nights in Asheville, NC and when I checked out I had $710 in taxes and "fees." I had already booked a room for this trip the day before on booking.com, but realized we needed a second room. I only had $200 in taxes on booking.com ( and the same room rate). When I called getaroom's customer service, they could care less that these fees were exorbitant. When I asked about cancelling my reservation that I had made minutes prior, they said that I would be charged $666 in cancellation fees. I will never use getaroom to book anything again. It is misleading and has hidden fees. Unless getaroom is willing to refund the "fees" added to my room, I will submit reviews on yelp, trip advisor and other sites.

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1:02 pm EDT
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Getaroom hotel reservation

I arrived at the hotel after a four hour flight. The hotel could not locate my reservation that was booked through this company. I stood at the counter over 30 minutes while they tried to research this reservation. When I checked out, the hotel had charged me because they couldn't find the reservation. I called customer service and they gave a hard time about resolving the problem. All I needed them to do was contact the hotel to verify I had already paid. It was their fault that the hotel didn't have the information. He just kept telling me that I should have called the first night. NEVER will I use this company again!

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4:43 pm EDT
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Getaroom lied to me upon booking

upon booking they told me the rate included complimentary breakfast..
now they say
opps we are sorry..but due to 'human error' we can not give you the complimentary breakfast..I have spent way too much time trying to receive help in resolving this issue but nothing..
also the taxes and fees bumped the rate up 70.00$ a night EXTRA.. I called and complained about the additional charge of $70.00 'extra' and they said they would send a 10% discount AFTER my stay..what is that about!
...but they still have not included the complimentary breakfast in my reservation. It's too late to cancel now..but I will never use them again..if they record our conversations like they say they do for 'quality assurance'. All they have to do is listen to my conversation when I booked and they will hear the man tell me a complimentary breakfast is included in the rate...this is not good ..they need to make it right!

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11:07 am EDT
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Getaroom too many people charging for services

I reserved a room at getaroom for a room in Miami Florida for the sixth and the seventh of June I was charged a sum of money for the two days but upon checking in I was charged for another day at the days inn of Miami asum of sixty dollars I never did get a receipt from getaroom nor the hotel upon my departure can't get money back because of no reciets my bank wouldn, t help me because of this oversight or lack of communication from either party James W Hill

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8:07 pm EDT
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Getaroom scam charge for taxes and non-existent fees

Tickets 1312905 and 1312908 conf r824815312 and r824815312. Each room charge $78.16. Each room taxes and fees (non-existent) $44.77. Taxes on each room were 15% of room charge or equal to $ll.72. Fees were non-existent hence, we were cheated in amount of $44.77 minus $11.72 to scam of $33.05 times two for total scam of $66.10 you will note that taxes and non-existent fees charged were more than half of the room charge. I am an old man with chronic illness on fixed income who chose the holiday inn dallas market because of location to southwestern medical complex. I made the reservation expecting to be treated honestly and fairly. You don't do business with business, but with people who expect to be treated honesty and fairly, if you are smart. If you cheat as i was cheated on 100 reservations, you will scam $3305 dollars on unsuspecting trusting clients. My small old voice may be cast aside by your cheating schemes, but your treatment of old people screams with lack of integrity and clearly with infidelity to those who trusted you. If you were to establish trust and real integrity with me, you would refund $66.10 and abolish the scam. You have copy of the reservations with specifics as noted in this complaint. Thank you, and my best wishes for you to promptly restore, worthy, honest treatment to your clients, who are real people who now find it difficult to respect and trust you. James baker, 4609 94th, lubbock, tx, 79424 and tele [protected]

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3:35 pm EDT
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Getaroom cancellation due to emergency surgery denied

I tried to cancel our Reservations made under R814509747 today (7-11-17) and it was denied. We were planning a trip to Cooperstown NY and stopping en route at the Court Yard by Marriott on 7-13-17. Reason for our cancellation: Our 12 year-old Grandson was taken in for emergency Appendix surgery this afternoon.
The only reason GetaRoom gave me was that "Higher Management was sticking to the Policy of no Refunds".
Previous to that response I had made another call to GetaRoom and they said that the Courtyard Hotel Manager denied the refund - when I called the Hotel the Hotel manager said that nobody had even called him and requested a refund for us.
Unbelievable that a refund request for such a reason is being denied. Totally disgusted with GetaRoom.com

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1:13 pm EDT
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Getaroom technical nightmare

Toxic Nightmare

We have travelled extensively over 40 years and never had worse experience than the one we Just had with getaroom
If I could rate this company with less than 1 star, I would
We booked a room at the Sofitel in Porticcio, Corsica but clicked accidentally on July 1 instead of July 4. As soon as the confirmation came through, within less than 1 minute, we called the company to change the date of the booking
They said they could not help us and did not try to accommodate us and said we would forfeit $428 for our mistake.
We immediately called MasterCard and put a conference call to getaroom . They first shuffled us through and kept us on hold for 1 hour .
The representative from master card stayed on the line and could not believe what was going on
We were disconnected after 1 hour and master card called them again, getting another representative who spoke for 45 min and got us nowhere
The master card agent suggested we call the hotel directly to cancel July 1 and rescheduling for July 4
The charge was cancelled by the hotel ( we have proof of it ) and they were shocked of the getaroom attitude and handling
The agent from getaroom said we will be contacted the next day and we never heard from them
The charge from geta room is still pending with MasterCard even though the hotel cancelled the reservation and the charge
We did stay at the Sofitel on July 4, as originally intended and paid the hotel directly
BEWARE OF THIS COMPANY. They are professional spin doctors and do not communicate clearly or honestly
I hope my review will be published otherwise we ll get the word out through another media source .

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11:05 am EDT

Getaroom getaroom.com thieves

On May 5, 2017, I booked an all-inclusive room at the Grand Princess Riviera in Playa Del Carmen for June 3 to June 10 week through getaroom.com. On The date of our trip, American Airlines cancelled our flight due to mechanical reasons so we contacted getaroom.com and told them so that they can contact the hotel directly to hold our reservations until the next day-we were told by getaroom.com that everything was ok (they had spoken directly with the hotel). When we finally arrived in Playa at 11pm the next day, we were told by hotel personnel that there were no rooms available and that they had advised our travel agency (getaroom.com) as such. So here we are in Mexico with an 80 year old, an 8 year old and myself and my wife with nowhere to stay and everyone unwilling to help us. We call getaroom.com on our cellphones (because the 3rd world hotel doesn't do outbound 800 calls) spend 2 hours on the phone and resolve absolutely nothing! The supervisor of the Grand Princess comes out and tell us flat out that he informed getaroom.com (when they made the initial reservations in May) that they were booked. Regardless, getaroom.com charged our credit card, Rio ed our vacation, because we ended up staying at another resort in Cozumel (paid again) and it's still one month later and getaroom.com is dicking us around by not giving us our refund. This is my first written accord of these events but certainly not my last. I will be contacting the BBB, tripadvisor and any and all media outlets to inform them of how getaroom.com operates. Also, the add insult to injury, the other party that travelled with us received a full refund from Amoma.com the following day because they had to cancel their deal due to getaroom.com's thievery. NEVER AGAIN, but this is just the beginning! We will expose this company for the pos that it is!

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8:23 pm EDT
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Getaroom misrepresentation of pricing and cancellation policy

June 19, 2017 i made a reservation through Kayak for a Super 8 room in Ashland WI for a date in mid August. I spoke with an agent named Karen. She quoted a price and said it could be cancelled within 24 hours of the arrival date. I asked her if the quoted price was a total amount with taxes etc. She assured me it was the total. I asked her for the exact date and time i needed to cancel get a full refund. She gave me an exact date and time that was 24 hrs before my arrival date. I checked my Credit Card account that same day and saw the amount had an added charge of $44.28 for Tax Recovery and Service Fees. I called GetARoom immediately and told them i wanted to cancel my reservation because of the misrepresentation of the price. They said i couldn't because of their "no cancellation" policy. I'm in the process of contesting it with my credit card company. They are Scam artists and i see several other complaints of people who had the same or similar experiences as mine.

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5:52 pm EDT
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Getaroom full charge on reserve card (not charge card) cannot charge tax to tax exempt, non-charitable, educational entity

Please remove charge for reserve card requested as I travel on behalf of educational non-taxable entity. I was told, per policy not produced to me upon request, that this was not feasible. Your employees were courteous, but firm. I then requested recourse or some means to at least send my tax exempt form to, and was given this service ticket. Thank you for your time and I hope we can remedy this conundrum without further grievance.

I spoke with first worker (unnamed)
and "Bob" manager upon request
total call time 38:30
approximately 5pm June 14, 2017

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6:29 am EDT

Getaroom refund

This was my second experience with Getaroom and everything went down the hill. I made a reservation via their website and because of some personal reasons I had to cancel it. I contacted Getaroom 6 days prior my arrival and asked them to cancel my reservation and I was shocked when they said "no"!
I'm still trying to get my money back, I'm contacting them every day and every time they refuse to help.
That is not fair and not a good way to do business.
Getaroom have no interest in helping me, so I decided to post some reviews online and maybe that will change their mind.
The same thing can happen with anyone else and all I want is to warn people. All they need is money and they don't care about their customers.

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7:34 am EDT
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Getaroom tax recovery charges and service fees

We booked 6 nights in west palm beach florida 3/11 thru 3/16/17. Didn't mind paying the hotel bill but was charged $439.66 labeled tax recovery charge and service fee! Don't understand what this is. Would like a credit for this! Our booking Ref. Number DH3110408R7XCF. Our email address is [protected]@aol.com Kathleen Haigh - 110 Hubbell Ave. Ansonia, Ct 06401 Telephone No. [protected]

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Carole S
Sheffield, GB
Jul 08, 2021 3:37 am EDT
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I was recently refunded all of the cost of my booking which in itself would seem to be a satisfactory outcome, however the option to cancel less than 24 hours before my trip left me losing out on any saver rates anywhere so effectively my trip was more expensive than anticipated. It was a trip to see my son who I havent seen since before the pandemic so 'cost' doesn't matter, principle does though. Lessons learned.

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Carole S
Sheffield, GB
Jul 06, 2021 1:04 pm EDT
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I am another getaroom customer who feels I have been 'robbed.
I booked 2 nights in a Travelodge hotel in Greenwich London. The adverts said 2 nights for £80 with free breakfast. I was shovked6when the charge was taken to a total of £159.17.
Getaroom are saying the extra charge is for taxes the hotel charges them and to add insult to injury I have been charged for the 'free breakfast'.
I have and will continue to give this agent a negative review on any review site I come upon in that hope that others are not 'fleeced'.
Getaroom are offering a 'goodwill gesture' of £30 and requesting I remove my negative reviews, their response on Trustpilot suggesting my refund is on it's way. The amount is not mentioned more is any indication it is a, gesture of goodwill' I perceive the reason for this being anyone searching the reviews will assume my issue has been dealt with and a full refund given.
Travelodge rooms are £56 so a charge of £80 with breakfast seemed reasonable.
I am stuck paying £159.17 for something that should have cost me 80 so yes I feel scammed.

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5:30 pm EST

Getaroom unfair cancellation

R719779766
a ticket enquiry has been raised to request that this cancellation which was made in error, be reinstated or rebooked for 10th February, or refunded please. I have an email directly from the Hotel willing to co operate if you confirm the change.
I spoke to Armando earlier today approximately 1400hrs, he said we would have an email confirming the call. We have not recieved any correspondence from GetAroom.
My 17yr old daughter made this booking, a months wages £150, she cancelled in error as unfamiliar with the process, she requested the booking be reinstated. They won't refund her money or re book the booking. £150 wasted within 10 minutes . She is so upset

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11:41 pm EST
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Getaroom Hotel booking

Watch out for them. I was stranded in Galveston when the port closed and our cruise ship could not sail. Using my phone I tried to find a place to stay with shuttle. I thought I was calling the hotel to find the price - it looked like they cloned the hotel site so I got Get a Room (they did not disclose that's who they were). The person was quite helpful and booked me in just a few minutes. She quoted the hotel price at $96, said with taxes and fees it would be $111, that because we were booking for the same day it would not be refundable, and asked for my approval to charge that amount which I gave with my credit card info. When I got to the hotel there was no record of a reservation. After 20 minute's hold Get a Room answered and said they did book with the hotel. Checked back with the desk, still nothing in their computer. After another 10 minutes on hold, I hung up and checked back with the desk which confirmed they got a call from Get a Room that it had booked, but the hotel still had not gotten notice in their computer so they couldn't give us the room. We felt stranded in a strange city with no options because we could not get a refund. An hour after arriving at the hotel they confirmed they got the booking and told me the cost of the room plus tax was $79. I thought $32 (40%) was a bit stiff for a few minute's work and a huge hassle. I checked my email receipt and found they charged $131, which of course I did NOT approve and made their fee $52 or 66%! I complained and they refunded $25. But the point is to charge more than what I verbally approved is fraud!

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Debra Nelson59
, US
Apr 21, 2017 5:21 pm EDT

IMO, this organization should be avoided at all costs. I had the same thing happen to me. I wanted to call the hotel (Hampton Inn) directly to see if they'd honor the same price as Priceline. I googled The Hampton Inn on my Smartphone, checking to make sure the web site address was actually that of the hotel chain. When I called and a foreigner answered the phone, I was suspicious and I asked specifically if this was "The Hampdon Inn's direct line." The agent told me yes and after a few more minutes, I was suspicious again because he didn't seem to know much about the property, so I asked again if I was, in fact, speaking with "the Hampton Inn" and I was reassured again. They honored the price of $107/night and I asked to make sure there weren't any add-on fees and the agent assured me there were none. When he quoted me the final price, it was $318, which didn't compute for two nights at $107 + tax. I told the agent that this didn't sound right and he assured me it was the nightly room rate plus tax and nothing else. I was suspicious, but justified the fact that this was Florida, and because Florida didn't have state income tax, maybe they taxed a high rate on their hotels. Bottom line, when I received the email confirmation, it was from GetaRoom, NOT "The Hampton Inn" as I kept asking the agent. The reservation was also deceptive because the email simply gives you the reservation number, the hotel location and the TOTAL amount charged. To get the details of the charge, you have to go to a separate link (which they're hoping you won't do) and even then, they simply have a line item called "tax recovery and service fees." In my case, this was $79.94, which included a service fee, but I had no way of knowing how much. I was obviously upset about being lied to three times by this agent, so I finally found the correct phone number for the Hampton Inn and was able to book at the same $107 rate, but the total was $252, rather than $318, so there was a $66 service fee buried in the tax charges. I tried calling GetaRoom to tell them I'm been deceived and lied to and that I was cancelling and re-booking with the hotel directly, but the phone number on the receipt was busy. 30 minutes after my initial booking, I called American Express and they assured me they'd take care of it, but just in case, upon arrival, I still had the Hampton Inn cancel my "GetaRoom" reservation. Well, this has been a nightmare. American Express still charged me for the $352 from GetARoom AND I was charged the $252 from the Hampton Inn. I called Amex and they assured me again they'd take care of it and they did delete it from my charges, however, the next month, it showed up on my bill again. Today is the THIRD time the charge has been reversed only to show up the next month. What a nightmare and all because of this DECEPTIVE COMPANY. Maybe the agent was simply a bad apple, but the fact that the website appeared to be the Hampton Inn website (it was very deceiving), I think the whole company is probably rotten. I wouldn't go near them unless you either want to pay more than you should or you want to waste a lot of time trying to get the charges reversed. I hope this info helps someone avoid a big headache!

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3:46 pm EST

Getaroom Get a room booking fees

My wife booked a room not realizing she was using "get a room". She did not know they charge a booking fee. She had to cancel the reservation due to illness but" get a room" did not refund the booking fee. Had to call and was on hold for 30-40- minutes before they agreed to refund the booking charge.
I booked a room with a Westin hotel and thought I was booking with the Westin only to find out when my credit card bill came in that I was charged a booking fee.
Crazy why pay a booking fee when there are so may options on the net.

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Getaroom In-depth Review

Website Design and User Experience: The website design of Getaroom is clean and user-friendly, making it easy to navigate and find the information you need. The search function is prominently displayed, allowing users to quickly search for accommodations. The overall user experience is smooth and intuitive, with fast loading times and clear instructions.

Booking Process and Ease of Use: The booking process on Getaroom is straightforward and hassle-free. The website provides clear instructions on how to book accommodations, and the steps are easy to follow. The search results are well-organized, allowing users to compare options and make informed decisions. The booking form is simple and user-friendly, making it easy to enter your details and complete the reservation.

Range of Accommodation Options: Getaroom offers a wide range of accommodation options to suit different preferences and budgets. Whether you're looking for a luxury hotel, a budget-friendly hostel, or a cozy bed and breakfast, Getaroom has you covered. The website provides detailed descriptions and photos of each property, allowing users to get a clear idea of what to expect.

Pricing and Deals: Getaroom offers competitive pricing and great deals on accommodations. The website has a "Deals" section where users can find discounted rates and special offers. Additionally, Getaroom has a Best Price Guarantee, ensuring that users get the best possible price for their bookings.

Customer Service and Support: Getaroom provides excellent customer service and support. The website has a dedicated customer support team that is available 24/7 to assist users with any queries or issues they may have. Users can contact the support team via phone or email, and the response time is usually quick and efficient.

Cancellation and Refund Policies: Getaroom has clear and transparent cancellation and refund policies. The website provides detailed information on the cancellation process and any applicable fees. Users can easily cancel their bookings through their Getaroom account or by contacting the customer support team.

Trustworthiness and Security: Getaroom is a trustworthy and secure website for booking accommodations. The website uses industry-standard encryption technology to protect users' personal and payment information. Getaroom also has a secure payment gateway, ensuring that users' financial transactions are safe and secure.

Reviews and Ratings from Previous Customers: Getaroom provides reviews and ratings from previous customers, allowing users to make informed decisions based on others' experiences. The website displays both positive and negative reviews, giving users a balanced view of each property. Users can also leave their own reviews and ratings after their stay.

Mobile App Experience: Getaroom offers a mobile app for a seamless booking experience on the go. The app is user-friendly and provides all the features and functionality of the website. Users can easily search for accommodations, make bookings, and manage their reservations through the app.

Loyalty Program and Rewards: Getaroom offers a loyalty program and rewards for frequent users. Users can earn points for each booking, which can be redeemed for discounts or free stays. The loyalty program provides additional benefits and exclusive offers to its members.

Additional Services and Amenities: Getaroom offers additional services and amenities to enhance the stay of its users. Users can book airport transfers, car rentals, and tours through the website. Getaroom also provides information on nearby attractions, restaurants, and shopping options.

Accessibility and Special Needs Accommodations: Getaroom is committed to providing accessibility and special needs accommodations. The website has filters and options to search for wheelchair-accessible rooms, rooms with grab bars, and other accessibility features. Getaroom also provides information on the accessibility of each property.

International Booking and Language Support: Getaroom supports international bookings and offers language support for users from different countries. The website is available in multiple languages, making it convenient for users who are not fluent in English. Getaroom also accepts international payment methods.

Social Media Presence and Engagement: Getaroom has a strong social media presence and actively engages with its users. The website regularly posts updates, travel tips, and special offers on its social media channels. Users can also connect with Getaroom through social media for customer support and updates.

Comparison with Competitors: Getaroom stands out from its competitors with its user-friendly website design, competitive pricing, and excellent customer service. The website offers a wide range of accommodation options and provides detailed information to help users make informed decisions. Getaroom's loyalty program and additional services also set it apart from its competitors.

Overall Satisfaction and Recommendation: Overall, Getaroom provides a satisfying booking experience with its user-friendly website, competitive pricing, and excellent customer service. The wide range of accommodation options, additional services, and loyalty program make it a recommended choice for travelers looking for a reliable and convenient booking platform.

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Contact Getaroom customer service

Phone numbers

1800 468 3578 1800 293 2602 More phone numbers

Website

www.getaroom.com

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