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[Resolved] Getaroom / card fraudulently charged by getaroom

5 United States

I just got charged by getaroom for usd 295 even though I have never never used this site. Didnt even know it existed until today. This is just messed up and i'm hoping I get a full refund for this. I live in united arab emirates and I got charged from the united states. Dont even understand this. Not sure how to get this resolved but hopefully this complaintsboard helps.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Getaroom Customer Care's Response, Feb 15, 2019

    Thank you for your feedback. We do apologize for any confusion and inconvenience this may have caused you. Please provide us with your reservation information to [protected]@getaroom.com so that a Customer Specialist can reach out to you.

    thank you,
    Getaroom

Mu
Jan 9, 2019

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