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Flex Seal
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1.4 86 Reviews

Flex Seal Complaints Summary

6 Resolved
70 Unresolved
Our verdict: If considering services from Flex Seal with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Flex Seal reviews & complaints 86

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Newest Flex Seal reviews & complaints

ComplaintsBoard
M
3:15 pm EDT

Flex Seal Could not speak to a live person

Could not speak to a live person. i gave my credit card number and the phone went dead i called my credit card company and canceled the transaction.

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gladystopia
Chicago, US
Aug 30, 2011 5:00 am EDT

Seriously--you bought something advertised on late-night TV and expected there NOT to have some kind of scammy loophole in the pricing?

Please, anyone, if you get your money back, post that information here--you'll be a legend almost instantly. You're more likely to find the Holy Grail or the Lost Chord, rather than to be treated fairly by these companies.

ComplaintsBoard
D
3:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Flex Seal over charging for order

I ordered 2 cans of Flex Seal Rubber Sealant. The first can was 19.95. The second can was 9.95 I up graded to larger cans for 4.95 each. Shipping was 9.95. This totaled 49.95. I was overdrawn at the bank and couldnt figure out why. I went on line and found they had charged my debit card 198.95. I will be filing charges for fraudulent business practices after reading all of the other complaints.

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Seabee78
, US
Oct 31, 2018 6:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I used two quarts of Flex Seal on the back of a 18 inch by 48 inch runner rug so that it wouldn't be slippery.
Two cans at $29.95 each ! Still wasn't enough to prove a smooth or sealed surface.
For $60 I expected a MUCH better product

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Thomas Lake
, US
Oct 27, 2018 11:17 am EDT

Paint pealing off flex seal after waiting 4 days to paint

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chowcha
, US
Sep 19, 2018 3:37 am EDT

i orered bothe the flex tape and liquid in a can but I have not received it yet! please send or refund my money, im Katherine sanchez I live at 265 redbanks rd. north, Byhalia, Ms. 38611 my cell phone is [protected] sincerely katherine

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John Weiler
, US
Sep 18, 2018 12:55 pm EDT

I put things in the shopping cart.

Put in my information and Credit Card.

Realize the Quantities where wrong and website would not let me update.

DID NOT place order. Closed my browser.

Next thing I know, my Credit Card was charged for wrong amount and on its way.
Customer Service says they cannot cancel order and it hasn't even been 24hrs!

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42104210
, US
Aug 20, 2018 10:50 pm EDT

I put this on the lid of my hot tub to hold the bar down but it broke away from the backing it was attached to this is the second roll and still the same thing I want a refund for the 2 I have tryed and didn't work

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chowcha
, US
Sep 05, 2017 2:17 pm EDT

I orered both the flex tape 4 in. and the can of flex liquid and have not received it, either send or refund my money sincerely katherine

ComplaintsBoard
C
6:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Flex Seal No live person to talk to. Why??

I did not want to buy with credit card as per other complaints about over charging. Just wanted to get full price and address to send check to. But you can not talk to anyone.
To bad they missed a sale.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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ComplaintsBoard
M
11:23 am EDT

Flex Seal Now i have 6 cans of cr*p that may not even work

I ordered 2 cans of flexseal and instead of what i ordered i got 6 cans and a bill for $119.67 I did not double or triple the order as they tried to sell me but they just send it to you even when you tell them you do not want it. my bill was supposed to be $29.94 and they charged my credit card $119.67. now i have 6 cans of crap that may not even work.

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Clayton, Mary
Texarkana, US
Mar 12, 2012 12:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wal Mart has this product now. I purchased two cans, they are $12.88 each. I have a leaky basement wall. This product did not work on this leak!

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LEO DUBOSE
LISMAN, US
Sep 07, 2011 5:29 am EDT

I ORDER 1 CAN OF FLEXSEAL AN GET ONE FREE THEY SENT ME 6 CANS CHARGE ME 59.94 CENT FOR SHIPPING MY BILLED CAME TO 149.61 NOW CAN T GET A ANSWER AT COSTOMER SERVICE NUMBER [protected]

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stop complaining and pay attention
Miami, US
Aug 06, 2011 5:40 am EDT

i'm a handy man that has used Flex Seal many times. The product works. The commercial clearly says buy one can get the 2nd can free, just pay additional processing. When you call the 800# they clearly tell you that you are buying 2 cans of Flex Seal, 1st can 19.99 + 9.95 processing for the 2nd can and 9.95 to ship everything. Why don't people pay attention? If they just listen to the advertisment they will know what they are getting. Also, try calling a roofer and see how much they will cahrge you to fix your leak..maybe $500 to $1000 if you are lucky! At 39.80 for the 2 cans that actually work, its WELL WORTH IT!

ComplaintsBoard
N
11:49 am EDT

Flex Seal When I received the order confirmation my mouth really dropped open

I ordered a can of flexseal online. when I received the order confirmation my mouth really dropped open. I ordered one can at $19.99 plus a free one. Shipping was 29.99 + another 19.99 for the extra can.. total 49.99. I complained and now I can't find the order confirmation. How did they do that?

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Charles Lindenmuth
Woodstown, US
Jan 13, 2012 1:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

To whom it may concern I bought two cans of flex seal, first of all they cost more than what is advertised on TV !
Next the product didn't do what you claim it does ! I followed the directions to the T, and it just didn't do what you claim !
You should be sued for false advertiseing and I work hard for my money and I would like a complete refund !

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Not getting bitten here
Waynesboro, US
Nov 27, 2011 1:22 pm EST

Well, no matter what "Mr. stop complaining and pay attention" says, I did read the whole thing before ordering and I'll be damned if I am going to pay $40, 00 for something that is being advertised for $19.99. I figured there was some kind of a scam here and why would another person state that it works as good as a can of spray paint. I have a feeling that this person either works for the company that is manufacturing the product or is paid to say all of this. Thanks but no thanks, I will pass on this amazing deal.

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ReyLin
Walker, US
Aug 29, 2011 6:47 pm EDT

I ordered 1 can and they decided I needed to pay for 4.

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stop complaining and pay attention
Miami, US
Aug 06, 2011 5:39 am EDT

i'm a handy man that has used Flex Seal many times. The product works. The commercial clearly says buy one can get the 2nd can free, just pay additional processing. When you call the 800# they clearly tell you that you are buying 2 cans of Flex Seal, 1st can 19.99 + 9.95 processing for the 2nd can and 9.95 to ship everything. Why don't people pay attention? If they just listen to the advertisment they will know what they are getting. Also, try calling a roofer and see how much they will cahrge you to fix your leak..maybe $500 to $1000 if you are lucky! At 39.80 for the 2 cans that actually work it WELL WORTH IT!

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Ghost8531
,
Jun 12, 2023 6:53 pm EDT

How must do Flex pay you?!

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Ghost8531
,
Jun 12, 2023 6:56 pm EDT
Replying to comment of Ghost8531

*much

ComplaintsBoard
K
6:04 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Flex Seal - My bill ended up being $99.74

After seeing the TV ad listing the product as $19.99 plus a free can (just pay s/h) sounded good. I placed an order. Just before my card was charged, the site asked whether I wanted to "upgrade to bigger cans" for $4.95 additional. I did. By my calculations that's $19.99 + $9.95 + $9.95 + $9.90. At this point I thought it was getting high, but decided to go...

Read full review of Flex Seal and 36 comments

Flex Seal Customer Reviews Overview

Flex Seal is a popular brand that offers a range of products designed to seal and protect surfaces from leaks, cracks, and other damages. The brand has gained a lot of attention in recent years, thanks to its innovative products and effective solutions.

One of the most notable advantages of Flex Seal is its versatility. The brand offers a wide range of products that can be used on different surfaces, including metal, wood, plastic, and more. This makes it a popular choice for homeowners, DIY enthusiasts, and professionals alike.

Another advantage of Flex Seal is its ease of use. The products are designed to be easy to apply, even for those with little to no experience in DIY projects. The brand also offers detailed instructions and tutorials to help users get the best results.

Flex Seal products are also known for their durability. They are designed to withstand harsh weather conditions, extreme temperatures, and other environmental factors that can cause damage to surfaces. This makes them a reliable choice for long-term protection.

In terms of customer reviews, Flex Seal has received mostly positive feedback. Customers have praised the brand for its effectiveness, ease of use, and versatility. Many have also noted that the products are affordable and offer good value for money.

Overall, Flex Seal is a reliable brand that offers effective solutions for sealing and protecting surfaces. Its products are versatile, easy to use, and durable, making them a popular choice for homeowners, DIY enthusiasts, and professionals alike.
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Contact Flex Seal customer service

Phone number

+1 (800) 313-8772

Website

www.flexsealproducts.com

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