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GeorgiaShades
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georgiashades.com
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1.0 5 Reviews

GeorgiaShades Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with GeorgiaShades at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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GeorgiaShades reviews & complaints 5

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Newest GeorgiaShades reviews & complaints

ComplaintsBoard
R
1:31 am EDT

GeorgiaShades this is a total scam

Ordered a pair of sunglasses from GeorgiaShades website and never received them. This company is a total joke, there is actually no way to contact customer support. I contacted them many times regarding my order status but never ever received a reply. They have an email address, a phone number but they are ignoring all the messages and calls. Horrible company to deal with. Too bad I did not check the reviews earlier. Stay away from this scam!

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ComplaintsBoard
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9:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

GeorgiaShades Sunglasses

Purchased a pair of Gucci sunglasses as a birthday gift for my husband. Received a pair of sunglasses that were not the same as the pair featured on their website. I immediately submitted an RMA request and received an email acknowledging my request and instructing me to not return anything until I receive an approval and return instructions. It has been over a week and I have not received a response. They have a 14 day return policy & charge a 15% restocking fee. This is absolutely absurd considering they committed the error. I have also left multiple messages with their customer service department and have not received a response. You can't get anyone on the phone when you call their toll free number and are prompted to leave a message. These people are crooks and I'm out $200.

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ComplaintsBoard
B
8:03 pm EDT

GeorgiaShades I was scammed by this company

I have ordered sunglasses from the company www.georgiashades.com. It was three weeks ago, but I haven’t got my sunglasses. I checked the website, but there was information about my purchase. Also, the seller doesn’t reply to my emails. I checked my card and money was taken on time from me. I think that the company simply misleads me and they don’t care about their customers at all. I won’t recommend this company.

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Is GeorgiaShades legit?

Our verdict: Complaints Board's thorough examination reveals GeorgiaShades as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, GeorgiaShades stands out for its commitment to quality and security. Clients considering GeorgiaShades should delve into its customer service record to gauge compatibility with their expectations.

GeorgiaShades earns 91% level of Trustworthiness

Perfect Trust Endorsement: GeorgiaShades achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Several positive reviews for GeorgiaShades have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the georgiashades.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We detected that georgiashades.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • The website belonging to GeorgiaShades has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
V
5:33 am EDT

GeorgiaShades The seller promised to deliver order, but they failed and didn't reply

I ordered sunglasses from the website www.georgiashades.com. It was horrible, ‘coz I didn’t get any info and waited 3 weeks, but of course no one delivered my order. After that I contacted the chat agent, and he told me that they lost my order, but they promised to provide it within several weeks. After that they again ignored me and I hadn’t received my order. Scam. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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Obriene
, US
Apr 26, 2011 6:02 pm EDT

Crooks - Crooks - Crooks Second Quality and defective sunglasses - That is all the sell - and if you can see the defect they make you pay for shipping back and then 25% restock fee. In fact I think this is how they make most of their money Satisfaction Guaranteed!

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Robert201
Washington DC, US
Jul 04, 2011 6:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Stay away from these crooks (georgiashades.com) they sell junk and charge you a hefty 25% when item is sent back

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Robert201
Washington DC, US
Jul 04, 2011 6:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It took them 2 weeks to send me my sunglasses and they were defective. Had to pay to ship them back for to order something else so I would not be charged the restock fee, but I was charged 25% restock fee right away.

ComplaintsBoard
N
4:57 pm EST

GeorgiaShades Don't buy sunglasses from them

I ordered a pair of sunglasses from them - turned out to be completely fake. They charge a 15% restocking fee and you pay for return shipping so they still make out with money for selling $5 fake cheapies! Don't buy sunglasses from them and if you already did, just compare it to real sunglasses at the sunglass hut/solstice. Tap the lenses and you will hear a difference in the sounds the tapping makes. They're not authentic.

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teedu
, US
Jul 01, 2013 4:30 am EDT

Jeff,
Are you one of the employees who work on the store? OR are you the owner typing from the third party perspective?
The website you have is simply hard to believe that it sells AUTHENTIC item. First, you are not an authorized dealer. Second, you sell wayyyy much cheaper than other retail price. Third, I agree with Nuere! You can cheat on newbie customers but you can't lie on the QUALITY! Authentic Card isn't enough to convince that it is a REAL PRODUCT!
Wish you all the best in your future life

J
J
jeff618
, US
Jun 07, 2012 4:37 am EDT

This is absolutely not true. I have been a customer for over 5 years and me and my friends have bought multiple pairs of eyewear from Georgia Shades. All of their product is 100% authentic, brand name eyewear. True that they do have the 15% restocking but that's clearly listed on their website and the reason is because a lot of people change their minds after they buy instead of before they buy. They encourage you to buy only what you're going to keep...and that's a quote. Customer paying return shipping is also true and for the same reasons - which is fairly standard on the internet. (besides, walmart doesn't pay for my gas when I return something either) If you buy what you know you like, you'll get authentic eyewear and then the return policy doesn't matter. Everything I've gotten at Georgia Shades was 100% brand name authentic, shipping was fairly quick and when I've had email questions they respond quickly. The price is right too. I'm not sure what more you can ask for? My guess is that you were telling them its fake and they know its not fake, they had to stick to their policies, and thus you got upset. ~ Jeff, WI

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GeorgiaShades contacts

Phone number

1 888 588 3419

Website

georgiashades.com

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