Gentle Dental, Irvine CA / unethical behavior
I am not happy with my experience with Gentle Dental of Irvine, CA. They do a really hard sell for "Deep Cleanings" that are not necessary and cost $$$. They refuse to let the customer decide if they want the $$$ service. They insist that you MUST PAY for the $$$ deep cleaning or they refuse to provide what the basic cleaning that is already paid for by your insurance payments. That is not ethical. I have already paid for the basic cleaning through my insurance payments, and Gentle Dental is denying me what I have already paid for!!! Gentle Dental told my husband the same story. You need $$$ "Deep Cleaning". We went to another dentist and they told us that we did not need the "Deep Cleaning" and that Gentle Dental is ripping people off. It is criminal what they are doing.