Menu

The good, the bad, and the ugly - discover what customers are saying about Genesis Media Labs

Welcome to our customer reviews and complaints page for Genesis Media Labs. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Genesis Media Labs.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Genesis Media Labs's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Genesis Media Labs, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Genesis Media Labs. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
L
8:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This thing is totally junk I need to talk to this company personally mnothing works as it should.needs new remote .don't understand when you turn the volume all the way down sound goes up.if you turn it all the way up sound goes away absolutely.nothing works as it should. It doesn't tell you how to hook up the sub.i need to personally talk to these people...

Read full review of Genesis Media Labs
ComplaintsBoard
M
7:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband was scammed today in the K-Mart parking lot by a young man who was happened to have an extra Home Thearter system that he was selling for cheap because the client he was installing for decided he only needed 3 not 4. My husband was with our 3 year old daughter when this man approached him telling him he would sell it for cheap so he could stay in...

Read full review of Genesis Media Labs and 7 comments
ComplaintsBoard
M
1:54 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Genesis Media Labs Fraud and cheating

Ok I wasn't buying it but after speaking with the police, some folks in my town are getting taken. We were approached as we walked out of a sporting goods store in the typical White Van Scam you will see on the internet, same story too. They claim to be 'installers' with an extra sound system that they cant bring back to their boss, I call BS right away. They claim to be from Seattle and can't run their audio package home so they want to sell the $4000 system for $600. These guys looked meth'd out, sniffing and talking fast, as I wondered why a guy claiming to be from Seattle had California plates, which I memorized and gave to the police.

This is not a good deal, they are preying on honest folks for their hard earned money. Stay far away from these kind of deals, these guys are fakes and liars.

Read full review of Genesis Media Labs and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
Marko
, US
Jan 27, 2009 11:30 am EST

A guy with red hair and a red beard in a white van shouted over to me and my friend in aztec highway parking lot in salt lake city, utah and said 'this might sound a little weird but do you guys want to buy some speakers?'.

At first we thought he just wanted to give them to us. But then he said they are a home theater system with a msrp of $1999, and he had a magazine with the exact upc# and picture and everything. He had about 5 of these in his car and that he got one in an error so he was really in need to get rid of it. He said he was really in the need for cash and that he was ready to take best offer. i told him $50 and thats all i had. He asked if I could do 200$ or something. He said he would take a check, cash or anything and asked if I had a debit card I could pull like another $100 out or something. I actually had $100 dollars on my unemployment card so he followed me to the bank where I pulled the money out and asked to see them again.

Even though I never heard of the brand name, they looked really legit, Still had the production tape on them and everything. I had him open them up and they looked good so he helped put them in the back of our car and I gave him my 150$.

He said if he ever sees me around like at the steve miller race track (here in tooele where I live) that i owe him a beer or something. I went to their website (www.genesismedialabs.com) and even that looks legit, but come to find out it's not.

Everyone beware of this scam!

N
N
Nicole
, US
Feb 16, 2009 5:45 am EST

Two guys pull up next to me asking if i wanted a surround sound system. Thinking they were free, i pull over and before i know it im 'negotiating' a deal. Lucky for me (in this case anyways) i was recently laid off my job and had about $120 on me. The guy wanted it all and was really pushy into getting me to an ATM, but i had no account. I was reluctant to hand over the full $120 seeing i had no income.

I negotiate them for $80 dollars and thought to myself 'wow my luck, i might be able to flip this into real profit'. After doing some research i realized that i had been scammed, but was some sort relieved that it was only $80. It could have been way worse. The speakers stood around my house for a while until i had a yard sale and sold them for $50, the most i think they are actually worth! Yeah they got me for $30, but hey, small price to pay for a scam thats gotten people for much more $! If it sounds too good to be true, it probably is!

ComplaintsBoard
R
8:03 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My boyfriend was going to his college, Cy-Fair, now called Lone Star, in Katy, Tx, and was approached by someone selling the speakers in the parking lot. The guy asked my boyfriend for $300 initially, and my boyfriend declined. When my boyfriend began to get into his car to leave, the guy lowered the price to $180, which my boyfriend obliged to. Upon...

Read full review of Genesis Media Labs and 2 comments
ComplaintsBoard
M
10:01 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Genesis Media Labs Rip Off

As I read the previous complaints, they came up to me at the Bank of America on Crenshaw Blvd in Hawthorne they offer the Genesis media lab and it was also a white guy with a hispanic guy on a chrome black tahoe, last digit of the plates on the Tahoe were 724! Be aware! there around that area and specially around the banks were they know people are taking money out of the bank!

Read full review of Genesis Media Labs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
V
5:43 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Genesis Media Labs Fraudsters and cheaters

Hahaha it all happened outside a Washington Mutual bank on the corner of Washington BLVD. and Passons in Whittier, CA. My friend and I had just finished depositing money into our accounts! So ironic :) They caught us heading back to the car in the parking lot. It was a black, 2000-ish Chevy Tahoe on 22' chrome rims. Two white guys; one tall, pale, had a slight gut, 6'2''? had an Austrian accent, the other dude was short and looked/sounded just like John Leguizamo haha Dam sneaky ### Europeans AND sOUTH aMERICANS!

My friend and I split the $200 for the 'better' model stashed in the back of the Tahoe. Aww man it's so funny now thinking how much I planned to flip the system and make a quick 2, maybe 3 hundred bucks. Well you live and you learn. Pretty ingenious hustle though, I have to admit. They have outstanding packaging, although now, obviously only now not when I was coughing up the $200 bucks, I realize how strange it is that the $4995.00 price & bar code is located on each corner of the box. Why would you have it on every corner if not to guarantee the victim notices it clearly. Man-o-man. They even have a website set up. It looks so well crafted. The layout seems well thought out hahaha SNEAKY B*ST*RDS!

Read full review of Genesis Media Labs
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.