General Motors / driver's seat coming apart under warranty

Review updated:

2015 gmc sierra 2500 hd, drivers side seat coming apart at seams.Took to dealership.Service manager looked at seat and says warranty should fix problem.He took picture and sent to district manager casey onieel.It was turned down, says itswear and tear gm wont fix.Now this is being done by somebody in a cubicle out in space somewhere that wont get off their butt and look at the problem.Only have been offered 200.00 assistance from gm customer service on a 700.00 bill.I am in the process of posting this to every organization including the bbb at this time to let every body know if they buy a new vehicle and the seats come apart not by abuse then gm will not fix and use the excuse of wear and tear so as not to fix even though the vehicle has a 3 year warranty

General Motors
General Motors
General Motors

Jul 26, 2017
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  • Mi
      Jun 06, 2018

    General Motors appears to have had a problem with these Leather Seats. My 2015 Colorado had a split seam in that exact Location. My son has a GMC pick-up. I believe that his is a 2016 and leather seam split in the exact same place.
    His entire seat was replaced by GMC and now it is splitting again in the same place.
    Chevrolet did send a new seat cover and the body shop at the dealership did recover the seat on my Colorado.

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