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CB Automotive Financing and Insurance General Motors 1018 Route 9W, Fort Montgomery, NY, 10922, US
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General Motors
reviews & complaints
General Motors company logo

General Motors

1018 Route 9W, Fort Montgomery, NY, 10922, US
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1 complaint
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Website
www.gm.com
www.gm.ca
Phone number
+1 (845) 446-4718
Category
Automotive Financing and Insurance
Working hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 6:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed

General Motors reviews and complaints 1

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10:03 am EST

General Motors - marchese chevrolet service department

Brought 2013 Acadia to marchese Chevrolet in ny before thanksgiving for transmission issue. Was charged $650 and chastised for "not maintaining " vehicle. Issue was not resolved when I picked up vehicle thanksgiving morning. Immediately sent email to complain- owner, Bryan, responded same day telling me to call next day when he was in office. Couldn't get in touch with him until 8 days later. Brought Acadia back - they've had vehicle for 2 weeks, now telling me it's torque converter( tranny issue as I originally suggested). Dealership has not contacted me - I have called them 3 times to see status of repair. Missed promised completion date by over a week now, because " it's hard to get parts from gm this time of year". Very frustrated lifetime gm owner.

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General Motors - marchese chevrolet service department
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