SUBMIT A COMPLAINT

Gene Shepherd / 2018 forest river salem hemisphere hyper lite

1 Wentzville, MO, United States
Contact information:

Purchased camper at camping world in wentzville, , mo on 9/22/017, waited several days so they would have it ready for us, it was not checked out at all, they did not ready it till we got there, 7hrs latter we rolled down road and lense covers came flying off, the next day overhead range fan quit working, we also noticed heater was not blowing in living area, only in bath and rear bed. We went back to CW to get things fixed, waited all day, hoodrange fan would have to be ordered, could take 6-8 weeks and warranty work has to be done where warranty work will be done, they really did not want. To start this and told us if we were going Southwest we could go to any CW for this. They said heater was designed to heat as is, could not find fault with the floor hose being kinked. They said they took lense covers off another unit and we were good to go, less than 100 miles down road, lense covers we're gone again.we called CW, salesman Steve said they would send them to us, never happened? Finance lady Angela was to send us check for DMV for taxes to state for plates, never got check?the slide out does not go out evenly and does not sit level, , leans down. Light above table got extremely hot and quit working, so we replaced bulbs, that did not work, as well has the other lights in slide and rear interior light at rear of camper, replaced blown fuse and then bath fan and lights quit also. Overhead cabinet floors are falling down, screws missing in plastic trim over slide out wheel covers flaps in breeze going down road, can't level from side to side with stabilizers only front and back, rear entry door won't unlock, bearly locks, won't latch without good slamming, tv won't latch in back position, bounces into slide out housing as you drive, have to secure before opening slide out, this is all we have documented in 30days of ownership, poor workmanship, we are on our way to Little Rock, CW to see if this camper can be fixed or not, think we were sold Lemon. God willing it can be fixed quickly as we are full time RVers.

Ge
Oct 26, 2017

Post your comment