Hello to you i'm James The Jeweler in Atlanta, Ga and i also have my own jewelry discussions here under "JEWELRY & WATCHES" i was reading your complaint and my first question to you is what exactly did you buy from this company you weren't SATISIFIED WITH? what item of jewelry was this company selling that caught your attention that you had to buy it, only to return it later because you weren't satisfied with it?
I tell my clients that if you're not really interested in buying & keeping jewelry you're buying from me nor any other jeweler please keep your money, because i'm not in the business of loaning my jewelry for a TEMPORARY DEPOSIT. I don't sell LOW QUALITY JEWELRY in the first place, but by the same token unless the jewelry you were buying from this company was POOR QUALITY, POOR WORKMANSHIP, or jewelry that wasn't what you THOUGHT YOU WERE PAYING FOR, there's was no reason for your return of it.
In the future i strongly suggest you do your homework on any item of jewelry you'd like to buy before you buy it, and in my online business i EDUCATE MY CLIENTS on the jewelry or gemstones they want, before i allow them to spend their money with me, and my online clients APPRECIATE MY CUSTOMER SERVICE as well.
Should you have any questions for me feel free to contact me and you can also visit my online jewelry blogs at: