The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Geek Squad / laptop repair

1 BestbuyTucson, AZ, United States

I have submitted my laptop to geek squad in Tucson for repair on October 23, 2018.
It is now November 29, 2018 and is no closer to being repaired than when I gave it to them. I ask for a estimated when will it be finished date and they make a number up. Apparently they have ordered the wrong parts 4 times and it sounds like they don't know what they are doing. I am regretting my decision to trust the geek squad with my repair. I should have taken it to a competitor and I would probably have it back already. I submitted my vehicle on the same day to get the engine completely rebuilt. I got my car back 2 weeks ago. If you can't fix it please give it back and stop wasting my time.

Gu
Nov 29, 2018

Post your comment