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Geek Squad / attempt to hack in stating they received notice of malware

Unknown, United States

I received a call from [protected] from "Geek Squad"; the agent stated that they received a message that my computer had downloaded some malware and that he was going to help me resolve the problem. He walked me through opening up the computer ID and read numbers as if to verify he was on the up and up... then directed me to go to the run command entry and type in "msconflict" and then wanted me to read off the script... which I said I did, but did not.

This was a huge red flag to me... He asked that I read the data, "I said hang on a second..." I don't subscribe to their service, so I asked, "did you say you were with Geek Squad?" and at that time, we were disconnected.

I dialed the number back (my phone collects the number even though the caller ID registers as "Unknown", and guess what? That number cannot be dialed into... such a surprise!

NOBODY SHOULD BE ABLE TO ACCESS YOUR COMPUTER THAT YOU HAVE NOT SUBSCRIBED SERVICE TO.

Pa
Oct 18, 2018

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