SUBMIT A COMPLAINT

[Resolved] GearBubblegb_9cef6ace1cb81a06

I ordered a mug with a cat on it and cats name. Was sent email where package was charged to my account. Another email saying my package had been shipped by USPS
on Nov 17th, 2018. Also furnished tracking number.See the Top 10 Worst Companies in Las Vegas, NV Have tried to track my package many times and USPS says they have NO PACKAGE with the tracking number you furnished. Would like to know where my package is and when it will arrive? Would you check on this package and get back with me on the answers. Thank you.Hope you

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • GearBubble Customer Care's Response, Nov 21, 2018

    Hello Helen,
    Thanks for the message. Upon checking, we see an agent actually responded to you this morning, as shown here:
    http://prntscr.com/lld6ta . He furnished you with a valid tracking number so that you may track your package, as it's currently in transit to you with DHL. This also shows the expected delivery date is estimated to be on Tuesday, November 28th.

    Regards,
    Team GearBubble

    gb_9cef6ace1cb81a06
  • GearBubble Customer Care's Response, Nov 21, 2018

    Correction: he furnished you the correct link to track your package.

Hh
Nov 21, 2018

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