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2.4 221 Reviews

GearBubble Complaints Summary

77 Resolved
144 Unresolved
Our verdict: Engaging with GearBubble, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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T
9:12 pm EST

GearBubble ordered a necklace and have not received it.

I ordered a necklace for my daughter for a Christmas present on November 29th the payment was taken out of my account and still have not received it. I didn't receive a confirmation number or a tracking number. It has been 13 days since I ordered and money was taken from my account and I have heard nothing. I also called customer service and left a message to call me no return call yet.

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Update by Terry Whittaker
Dec 12, 2018 9:27 pm EST

I ordered a necklace for my daughter and still have not received it yet. I have sent you a complaint still no one has contacted me
I have called several times and left my name and number. So I have contacted PayPal and filed a complaint to get a full refund of my money. I think you have very poor customer service and l will not buy anything from you again or recommend you to anyone.

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12:10 am EST
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GearBubble (1) 18k gold neckless paid $45.94 on sept 22,2018 receipt#[protected]) 18k gold neckless paid $27.93 on sept22,2018 against receipt#[protected]

Dear Sir/Madame, Hi,
I ordered Above mentioned item(1)one 18k Gold Neckless &paid US$45.94 by my Debit card VISA---9703 on Sept 22, 2018. After accepting the order & mailing the receipt#[protected], I got an attractive offer for a similar item(2) on a reduced complementary price US$27.93, I immediately paid the amount again from my Debit Card VISA---9703 and order was confirmed by another return mai/receipt# [protected].

I received another mail later confirming that BOTH the items (1) & (2) have been shipped via DHL Tracking # LX992025972DE and Via USPS Tracking#UA425102704US.

I received Item #(1) sent by DHL at my given address 180-E-2, Johar Town, Lahore-Pakistan in around Mid November, 2018, Whereas no trace of the item#(2).

While going to the website of USPS and Tracking my item#(2), I am receiving a HISTORY OF TRACK that this item was shipped by GEARBUBBLE people to aUSPS Fecility in CHICAGO on October5th, 2018 for onward shippment to the NEXT FECILITY, till today the USPS Tracking # UA425102704US is not showing any movement after OCTOBER 5, 2018 and NEITHER IT HAS REACHED MY GIVEN ADDRESS:- 180-E-2, Johar Town, Lahore-Pakistan.
I have also lodged a COMPLAINT on the web-Site of USPS to no AVAIL.
Now I am pretty convinced that I have been CHEATED either by M/S GEARBUBBLE LLC or UNITED STATES POSTAL SERVICE.The amount of MENTAL TORTURE I HAVE TILL DATE IS UNBEARABLE SPECIALLY at 72+ Years age with Heart BY-Pass done.

Since I placed order with GEARBUBBLE LLC and made the payment to you for which I have the receipt with me, I would hold you responsible and if I don't receive my item sent by you via USPS in next few days, I shall have right to proceed for any LEGAL REMEDY from US Embassy in Pakistan.
Hoping you resolve the issue as soon as possible.

NB: In this period I have shifted to my New Residence i.e. House#204-A/1, PIA Employees Cooperative Housing Society, Johar Town Lahore-Pakistan.

Best Regards
SYED AMJAD ALI

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12:27 pm EST
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GearBubble daughter/father necklace

I just received the necklace I ordered, for like $29.95 I have to say I'm very disappointed in what I got. Its the cheapest looking thing I've seen for this amount of money and I'm sure it will break the minute its put on. I can hardly read the writing on it. I will never again purchase anything from this company, and I make sure other people see this. this was purchased for a present, and it will be real embarrassing sending, I would request my money back, but it cost to much to return the item, I lose either way. Bad for business.

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6:03 pm EST
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GearBubble daughter in law pendant

Like others, the writing on this is so small it can't be read. It was perfect on facebook but when I received it I was very upset. She would have love it but can't read it.
Please notify me where I can return it to to get a full refund. I am so sad because this was such a beautiful gift and the wording was terrific. It says everything I would want to say to her. Did I see a mug with this saying on it. I might be interested in that if it's readable.

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M
Mig Moulliet
, US
Jan 16, 2019 2:50 pm EST

I am very unhappy and disappointed with the to my daughter necklace. The writing is to small. I would like for you to send me my money back. The details of the purchase are as follows:

Your Order Has Shipped!
Hello Migdalia moulliet,

We just wanted to send you out an update that your custom gear was just shipped!

We know that you’re going to love it! :)

You can track your order at GearBubble.com: https://www.gearbubble.com/orders/gb_7dda28b2da79fa09

Here’s your order details…

GearBubble.com Order #: gb_7dda28b2da79fa09

Name: Migdalia moulliet

Shipping Address Line 1: 6602 Long Bay Ln
Shipping Address Line 2:
Shipping Address Line 3: Tampa, FL 33615
Shipping Address Line 4: United States

Product Name: DAUGHTER - MOM

Product Description: Necklace

Tracking ID: 9400111699000076022425

M
M
Melvinia Baker
, US
Dec 14, 2018 6:59 pm EST

I was unhappy with my daughter-in-law necklace. the writing was to small. I would like for you to send me my money back or a necklace I can read. I would like to do more shopping with you if things get corrected.
Thank you. melvinia baker.

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4:48 pm EST
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GearBubble gb_9cef6ace1cb81a06

I ordered a mug with a cat on it and cats name. Was sent email where package was charged to my account. Another email saying my package had been shipped by USPS
on Nov 17th, 2018. Also furnished tracking number. Have tried to track my package many times and USPS says they have NO PACKAGE with the tracking number you furnished. Would like to know where my package is and when it will arrive? Would you check on this package and get back with me on the answers. Thank you.Hope you

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10:01 am EST
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GearBubble sent me an angel pendant

you sent me an email to say you shipped my pendant but you sent it to wrong address my post code is sa6 7bh which is parc y duc terrace not parc avenue its your responsibilty to ship to correct adress i expect this to be corrected or will register a complaint against you on all revelent sites. having read all the complaints against your company is anybody capable of doing their job correctly.

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3:34 pm EST
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GearBubble 11 oz. mugs (2)

I ORDERED 2 MUGS, 11 OZ., OF A LAKELAND TERRIER ON THE MUGS AND RECEIVED 2 MUGS WITH GIRLS NAMES ON THEM, BRITTANY & BETH, ABOUT FRIENDS.

PLEASE CONTACT ME AT; [protected] or email me @ [protected]@hotmail.com

DATE RECEIVED: WEDNESDAY NOVEMBER 7TH.

I WANT A REFUND OR SEND ME THE CORRECT MUGS AND RETURN THE WRONG MUGS TO YOU!

THANK YOU,
KATHY THEIS
[protected]

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7:10 am EST
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GearBubble t-shirts

Every five to seven weeks I receive a T-shirt that I didn't order. Don't know who is authorizing this delivery or payment on my credit card. I want this automatic scam discontinued immediately. Otherwise I'll be forced to seek professional assistance in the compliance with this request. Any and all that you can do would be greatly appreciated. Thank you

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9:19 am EDT
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GearBubble round pendant necklace $ 34.95

Order for Clark Wayne Napier Florence KY
Placed order Oct.11, 2018...received item in mail today Oct 27 with a note from post office saying they are sorry they destroyed it...called post office they will not refund my money...said to call you for refund...I have the package...it looks like they ran over it with the truck...the package has a big tire mark on it with a hole about the size of half dollar. you charged me $ 39.90...I would appreciate my money back and you get in touch with USPS WHO DESTROYED THIS NECKLACE... Thank you...Clark W Napier [protected]

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8:15 am EDT
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GearBubble 18k necklace

Just received last week 18K necklace for my wife, its says To my beautiful wife I asked God to send me an Angel and he sent me you, the second time she put it on the chain broke, she loves it alot, this has made her very upset, My name is Maurice Dix P.O. Box 411 Onley Virginia 23418 is there anyway you can send me a new chain to make her happy again, the order number was #gb-2680ae41351eOabO
Thank you
Maurice Dix

P.S. my e-mail is
[protected]@atjd.net

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4:08 pm EDT

GearBubble mug best friend sister by heart.

i ordered this personalized with the names Ally and Belinda. You spelled my name wrong. You spelled it Beli. It should be Belinda. I told you about this two times and gave you the correct spelling before it was printed but you printed it wrong anyway, this is a gift and I want it replaced.

Order number gb-9137378e92f1f8e5
You say you have a hundred percent guarantee. So please redo my mug and print the correct spelling
of my name. Belinda.

Please advise what action you are taking in resolving this problem.

thank you Belinda Hudkins

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12:42 pm EDT
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GearBubble friendship mugs

On 9/27/18 I ordered 2 friendship mugs. My order # is gb_9afe3b844344362d. I was told my order shipped on the same day. I have confirmation I paid for 2 mugs. I only received one and when I sent an email I received a response back that it was delivered. I then wrote back that on October 6th I did not receive the 2nd mug. No response as of yet. I would like the 2nd mug please. Please respond back, I await your response.

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1:59 pm EDT
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GearBubble I am complaining about the wrong cup delivered

I ordered a mug for my wife with our dogs name on it for her birthday.
The wrong mug has arrived with wolves on it!
I ordered a mum mug with the name Delilah Piglet Bear on it.
Her birthday has now been and gone and I am absolutely poised off the wrong mug was sent.
Get your act together and get my correct mug sent out to me ASAP!
Shocking service.

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5:24 pm EDT
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GearBubble unauthorized credit card charges

Aug 15, 08:11 PDT
I purchased a necklace off your site for $39.80 and my account has been charged $39.90 and $297.00. I to this day have not received the item. Please refund my $297.00 and ship out my product and I will not take further action. If I'm not refunded I then must take the appropriate action.
Thank you
Augustine Garcia

This is the first message I sent to them. We've been back and forth about this and to this day I have not receive the item nor have I been refunded my $297.00 for what I don't know. The necklace was only $39.80. Please help! I'm a disabled veteran and on a fixed income.

Augustine Garcia

[protected]

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Update by VeronicaLeigh
Sep 12, 2018 2:53 pm EDT

Never even received the necklace either, so since no product, then no subscription. To be quite honest I’m not the one who authorized this charge. A person I know actually did it and then told me. I am a middle person, so therefore it is unauthorized. That’s probably why I never received the item. If I myself would of did it then I would of read the fine print and not purchased anything. Canceling anything from your site is almost impossible. I had e-mailed a representative on August 5th and cancelled but wasn’t given a confirmation number. Then on the 15 th when I was charged I was surprised. So I have my lawyer working with your company as we speak to file a civil complaint to take Gearbubble to court. So I will be seeing whoever represents this company in court so this never happens to any other person, especially a veteran who served our country to give your company to exist.
Sincerely,
A. Garcia

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1:01 pm EDT
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GearBubble I ordered a pendant for my wife on [protected] and paid with pay pal.

Payment was made on [protected].I have not received my order yet and I never received any tracking information. Please help me resolve this issue.The item number is 62. The transaction number is 7GG054786X649683C. I would like to be notified of how this issue will be resolved .I need some tracking information so that I make sure I get my order. Thank you Ken Berkshire

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10:11 pm EDT
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GearBubble necklace printing to small. [ husband to wife necklace ]

Necklace writing way to small to read. Unexceptionable even with magnifier glass. This product is completely unreadable .I would like a full refund to my credit card ASAP. Please notify ASAP .Thank you ahead of time, I word for a non profit organization with over 6 million people and would hate to put my complaint on our website.Ralph Celia 927 Birchwood Dr. Sycamore, Il [protected]
Tracking number # [protected] 59

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4:57 pm EDT

GearBubble round daughter-in-law pendant necklace

I bought this necklace as a gift for my soon to be daughter-in-law. When I saw this necklace I thought it was perfect. When I received it, I was very disappointed in the way it looked. I can not even read it. The writing on the pendant is so small that it can not be read, by anyone. I paid $34.95 for this necklace I did not expect it to look and feel like something that cost less then $15. And I certainly want to be able to read it, without having to get out a large magnifying glass in order to read it. It would be kind of hard for my daughter-in-law to wear it without knowing what it says, or to tell people what it says. If this is the only size the pendant is then you can give me my money back. Then I will return the necklace.
Order number: gb-d077ee3870b7907a
tracking number: 9400111699000495036423
shipping date: [protected]
shipping address: 228 Timber Glen Rd, Steelville, MO 65565
email address: [protected]@yahoo.com
Christina Enloe

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3:40 pm EDT

GearBubble heart shaped pendant

I ordered a pendant for my wife for our anniversary, it still has not arrived and three weeks ago I told that it would be here a a week and a half. I still have not received it and I either want the necklace or my money back! This whole thing smells like a scam and I will report this site to Facebook where I ordered the necklace off of. My email is [protected]@aol.com and my name is Stephen C. Fischbach. My order info is https://www.gearbubble.com/orders/gb_7a490e569c5be8d2

18K Gold Necklace
1 Laser Engraved Round Pendant Necklace - 18K Gold Plated - SKU #80
Order #: gb_7a490e569c5be8d2
Transaction ID #: ch_1CqLJNEri5J6h4cwY5OgtGSV
Order Placed On: [protected]:39:56 -0400

I had better hear back!

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4:35 pm EDT
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GearBubble 1 heart pendant necklace $29.95

This is the order number Order # gb_77deecabf75324c1
And this is the tracking number LZ566662105US

I went to go track it and it says this is not the tracking number, I hope to hell this is not a rip off place where you take peoples money and not send the product... Please let me know what is going on. I have not recieved this as of yet and today is Aug 9/2018

Cheryl

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2:19 pm EDT
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GearBubble Short delivery

I ordered 2 Friend/sister mugs Item #16 with Pam and Phyllis on July 14, 2018. Order number is 56G025631N230323H. I only received one mug. Please advise when the second mug will arrive. Order was paid by PayPal.
Notsure what other information is needed please advise or provide me with a phone number that I can call for additional assistance.

Thank you
Phyllis Fistler
[protected]@marshallnet.com

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Update by Phyllis Fistler
Jul 30, 2018 9:41 am EDT

Address
102 Harmony Drive
Marshalltown, Iowa 50158

Not sure what other information is needed

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