[Resolved] GearBest / product not delivered payment deducted from my account

i purchase person product, India

I have order one wrists watch on october 2015 which is not deliver yet.
Please see mention details

Dear Customer,

Thank you so much for your recent purchase on Your order number is W1510052353306200 .

Your order information is:
Shipping Information: Shipping Method:
shariq shaikh
68 silver colony khajrana new kamal community hall
Indore Madhya Pradesh [Zipcode: 452016]
T:[protected] Flat Rate Shipping
Payment Method:

Product Name SKU QTY Subtotal
Cagarny 6820 Male Quartz Watch [protected] 1 $9.39
Subtotal $9.39
Grand Total $9.39

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • GearBest Customer Care's Response, Feb 27, 2017

    Dear shariq,
    Thank you for your comment.
    Gearbest items have varying processing times based on their warehouse location and stock availability. With some products, you may choose the warehouse option, and may be able to reduce the dispatch time. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
    The total time it will take to receive your order will be the dispatch time plus the shipping time.
    We have contacted you via our Support Center. Please reply to us there.
    Please rest assured that we will resolve the issue to your satisfaction.
    Many thanks,

Feb 3, 2017

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