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The company Gear Bubble LLC has terrible services and it was terrible to deal with them. I had ordered a mug for the veteran’s day. I go the mug and when we opened the box, the handle of the mug broke into 4 pieces. I started to argue with them, because the mug’s price was rather high. I told that it wasn’t worth to pay for such bad-quality mug. But the rep simply didn’t want to refund or change the mug. Awful services.
The complaint has been investigated and resolved to the customer's satisfaction.
I placed an order on 11/28 for a damn coffee cup, and here we are a month later and no cup, or any friggin response from the company via phone or email. This is a rip-off, and I'm notifying the Attorney General of the state I live in, and the local police about being ripped off! I will let everyone I know about this POS company!
Hello Harley,
Thanks for your message. We respond to every single email we receive. Please email me at support@gearbubble.com and put in the subject line "Attention: Nicole" and I'll take care of this for you.
Regards,
Team GearBubble
Took my money, and my order ha been in 'processing' ever since. Left message for refund, no reply.
Company has no customer service. Do not attempt to do business with them.
Hello Dennis,
Thanks for your message. Upon checking on this, we see you never contacted us, as shown here: http://prntscr.com/ln95k3. Unfortunately, this order is now 2 years old (Order date is Dec 20, 2016 09:14), so we are no longer able to help you with this. We apologize for the inconvenience.
Regards,
Team GearBubble
i ordered my sweater (a xmas sweater) on Nov29.2016 plenty of time before
Christmas, its Jan5th 2017 ... ive emailed them asking, no answer?
they just sent me a product review email which doesn't make sense since i never received a product and paid over $50USD...
Hello Emily,
Thanks for your message. Upon checking our system, it shows you were refunded on January 16, 2017 in full for your order. We deeply apologize for the inconvenience.
Regards,
Team GearBubble
I purchased the husband. Enlaces for Valentine's day. All my emails we answered and my item was shipped and I received it. BUT IT IS SUCH POOR QUALITY! NOT WORTH $29.99.
Hello Cathryn,
We're sorry you're unhappy with the quality of the necklace you received. Upon checking on this order, we see it was fully refunded back to you just a few days before Valentine's day in 2017. Please contact us if you should need any assistance or have any questions.
Regards,
Team GearBubble
I ordered 2 From DAD to SON Necklace Round Pendant Necklace - Gold Plated - When they arrived they were both thrown in a little sac with no protection, very tacky at least when you order 2 wrap them individually, arrived in a envelope. NO MORE FROM ME or my FB Friends...
What this company advertises is NOT what you get, necklace pendant is dull & ugly! My kids have made me better necklaces from noodles in kindergarten!
Hello Kelly,
Thanks for your review. We have a 100% Satisfaction guarantee here at GearBubble. If your order is less than 6 months old, email me at support@gearbubble.com and put in the subject line Attention: Nicole and I'll take care of you. We apologize for the inconvenience.
Regards,
Team GearBubble
Please cancel this oder. Still not received after four weeks. Disgraceful customer service. I want my money back
Hello Cayaback,
Thank you for your message. Please email me at support@gearbubble.com and put "Attention: Nicole" in the subkect line and I will take care of your order, granted it's less than 6 months old.
Regards,
Team GearBubble
My name is Brandon Cannon. I ordered a gold plated heart pendant. I haven't received it and it was promised to be here by Valentine's Day. I still haven't received it and it's the 16th.
What this company advertises is NOT what you get, necklace pendant is dull & ugly! My kids have made me better necklaces from noodles in kindergarten!
Please cancel this oder. Still not received after four weeks. Disgraceful customer service. I want my money back
My name is Brandon Cannon. I ordered a gold plated heart pendant. I haven't received it and it was promised to be here by Valentine's Day. I still haven't received it and it's the 16th.
Do not buy from this company! scam! they will take your money and you will not get what you bought and you will not get your money back or ever get a response from anyone that works here! terrible!
I ordered my son a necklace and checked my bank account and have been charged four times for the same necklace. Unable to contact the company.
I purchased a Eminem hoodie which should cost me $47 as shown by you guys but instead it costed me $62. Please review it and return me the extra charges u guys took from my account.
VERY Cheaply made with plastic cover, can not read the words without a microscopic lens, very dark and just not worth $3.00 let alone the $29.00 it cost me to get it. I am done with buying anything thru GearBubble!
Hello Cathy,
Thanks for your message. We're sorry you are not happy with your necklace. We normally require a picture of the item for documentation purposes to refund, but we are going to give you a one time courtesy refund on this. Please allow 5-10 business days for the funds to reflect back in your account. You will receive an email confirmation once the refund has been initiated. As for the necklace, please donate or discard it as there is no need to return it to us. We apologize for the inconvenience.
Regards,
Team GearBubble
What a rip off. Is there any way I can return this item for a refund. It's so small my wife & I need a magnifying glass to read the message. The picture in the ad shows it a lot larger. I'm 81 and the wife is not far behind me. Refund please.
LeRoy Tietz
1278 Josephine Ct.
Monroe, MI 48162
[protected]
joanorleroytietz@gmail.com
Hello LeRoy,
Thanks for your message. We're sorry you're unhappy with the quality of the necklace received. We have refunded your order. Please allow 5-10 business days for the funds to reflect back in your account. You'll receive an email confirmation once the refund has been initiated. As for the necklace received, please donate or discard it as there is no need to return it to us. We apologize for the inconvenience.
Regards,
Team GearBubble
I ordered it at the begin of the month and everytime i ask where itvis they cant give me an answer so i wish to know what is going on or demand a full refund because i am getting a little bit upset now
Hello Jason,
Thanks for your message. We're sorry you never received the necklace. We have refunded your order. Please allow 5-10 business days for the funds to reflect back in your account. You'll receive an email confirmation once the refund has been initiated. We apologize for the inconvenience.
Regards,
Team GearBubble
I did not receive what I ordered. I ordered the mug on the order confirmation below for my dad so that I would be able to give him on father's day. But I received a totally different cup (shown in second picture), I am very disappointed .
If i could get shipped the mug I ordered I would really appreciate it, as i did not receive what I ordered
I ordered the gold pendant with neck chain for my husband, I have received a silver coloured one and had to pay £11.79 before I could receive it from post man. The whole thing is not worth £5 . I would like to send it back for a full refund.
Hello Kate,
Thank you for your message. There is no need to return the item if you received the wrong one and are not happy with it overall. Just send us a picture of the received item to support@gearbubble.com and we will refund this for you. We apologize for the inconvenience.
Regards,
Team GearBubble
I ordered 1 necklace I received 2 necklaces and charged for 2, please notify me on how to return one necklace. And get a refund for one I did not order. Thank you. Nevelia J. Sluka. Email address nanajoyce2001@gmail
Hello Nevelia,
Apologies, as my previous response was crossed with another customer. We have refunded the extra daughter necklace back to you. Please allow 5-10 business days for the funds to reflect back in your account (how long exactly depends on your bank). You will receive an email confirmation once the refund has been initiated. As for the extra necklace, please donate or discard it as there is no need to return it to us. We apologize for the inconvenience.
Regards,
Team GearBubble
Ordered 1 Daughter in law necklace, received 2, I would like to return 1 necklace and get a refund for the one I did not order.please send me instructions on how to return one necklace.
You can't read what it says on the heat necklace. On line it was readable but we are very not happy with how appears once we received it.
My husband made ph call & this is what the person told him to do to get credit back.
Thank you
I bought a necklace of them I am really disappointed with it it is certainly not worth £30.00 then I had to pay £11.75 to get it of the post office before they would give it to me I would like my money back all of it and how do I send necklace back. Mrs k james
THE DATE YOU PRINTED ON THE MUG IS ONLY ON ONE SIDE THE OTHER SIDE THEY NEGLECTED TO FILL IN THE DATE LOOKS TERRIBLE HOW DO WE FIX THIS ? Very disappointed with this purchase probably never purchase from this web site again unless this can be rectified.
My order have not turn up yet can you let me know what is happening with my order please
I ordered the " Wife" necklace and got the same necklace on 2 different dates. I don't want to be charged twice when I only ordered it one time.
How can I place an order for the shirt if the website is down? December was suppose to be the last day but I can'tell even get on the site! Will this offer be extended due to the site being down? I really want to order these shirts as a Christmas gift for my siblings. We lost our brother(baby boy) at the age of 24 last year to a tragic accident.
Hello Cynthia,
Thanks for your message. While checking this out, I saw you were successfully able to order the shirts. Please contact us at support@gearbubble.com if you need any further assistance.
Regards,
Nicole
Team GearBubble
I wanted the cup that was all black until you put something hot in it, then the saying is viewable. would like to switch cups
JOSEPH PARADYSE
440 McCracken Rd.
Lake Helen, FL. 32744
[protected]
I ordered a pillow case cover and it's not been received
gb_9da12e0eb3b55989
And several comments I have read suggest that gear bubble is a scam
Hello Claire,
Your order is from Nov 23, 2017, as well as showing shipped. All couriers reuse their tracking numbers regularly, so we are unable to check on the tracking details for this order. With this order being so old, as well, unfortunately we cannot refund this order for you nor send a replacement. We apologize for the inconvenience.
Regards,
Nicole
Team GearBubble
I ordered 2 and received 4 daughter necklace.I returning all of them they are very poor quality.I expect a refund.You can hardly read the engraving on them.they do not like the picture I do not know what else to say.Except they do not look at all like the picture
You emailed me and asked about a feed back on the Xmas kitten coffee mug. I cannot answer your question as I haven't received it. I have not received it yet. After all this [censored] I will not order anything else from you and will call my bank and have this reversed.
msolum@centurytel.net
Hello Myrtle,
Upon checking on this, we see no previous communications from you about your order. Our feedback emails send out automatically after a certain amount of time. Although the order is from December and well past our 30 day satisfaction guarantee, we have refunded the order in full as a one time courtesy. Please allow 5-10 business days for the funds to clear through your bank and reflect back in your account. We apologize for the inconvenience this may have caused you.
Regards,
Nicole
Team GearBubble
order no gb_749a39855c96baea
Order Summary
1 Laser Engraved Round Pendant Necklace - 18K Gold Plated
$34.95
Shipping to
Beside khattab village, Villa eng mohamed metwally, Alexandria, Borg elarab, 11111, Egypt
Hello Doaa,
Thanks for your message. Your order is from Nov 28, 2017, as well as showing shipped. All couriers reuse their tracking numbers regularly, so we are unable to check on the tracking details for this order. With this order being so old, as well, unfortunately we cannot refund this order for you nor send a replacement. We apologize for the inconvenience.
Regards,
Nicole
Team GearBubble
You have the wrong address it is 203 west 11 Ave not 293 west 11 the Ave tarentum.
pa 15084 Name Valerie Metzger SO NEED BE CORRECTED AS SONN AS POSSIBLE SO IT IS DELIVERD TO THE RIGHT ADDRESS
Hello Sandi,
Thanks for your message. We shipped to the address you provided on your order form and it could not be changed once shipped, when the mistake was brought to our attention. This was refunded back on May 22nd. We apologize for the inconvenience.
Regards,
Nicole
Team GearBubble
I ordered a necklace for my mother in law and I went to track my order and it said my order was reported as fraudulent and I emailed gearbubble and no reply it's been two days. I want my money back or necklace. If this is a scam I will not. Be happy and I will report it. I am not happy with this service and I want to know what is going on.
Hello Cassidy,
Upon checking, we see your email was responded to next day. It was also explained to you why the system reported it as fraud and refunded back to you immediately, as shown here: http://prntscr.com/kt9508 . We apologize for the confusion and inconvenience.
Regards,
Nicole
Team GearBubble
I don't know where exactly you people get off with ripping people off for their money but if I don't get a refund asap I will take this up to the authorities. This is a crock of [censored], I ordered and paid $39 to have a necklace made for my girl for Valentine's Day but I get a bunch of weird emails saying I never completed my order when I did.
Hello Mark,
Unfortunately, we cannot lookup your order without any information provided. Please email me at support@gearbubble.com, put in the subject line: Attn Nicole, and please provide me the email address and name used for the order and we will straighten this out for you. We apologize for the inconvenience.
Regards,
Nicole
Team GearBubble
ordered on 2/08/18 and have not received it yet will this ever be delivered ? am going to contack pay pal about a refund
Hello Michael,
Upon checking on this, we see this was resolved and refunded back on February 27th. http://prntscr.com/klqtl5 Please contact your bank for further details of that refund.
Regards,
Nicole
Team GearBubble
I ordered a heart necklace for my granddaughter that has words written on it from grandpa to his baby girl, he passed away and I need her necklace that has already been paid for on 3-7-2018. Is this a scam. They won't answer their phone number anytime they called, and I am going to turn it in to the attorney general's office one this. Vickie Stark
I ordered 2 shirts and when i received them one was correct and the other ones ink in the picture was all messed up and faded. I would like it remade or my money back
Hello Danielle,
After reviewing your order, we see your correspondence with one of our agents which resulted in a refund back on April 8th, 2018 as shown here: http://prntscr.com/klpd9m and the refund here http://prntscr.com/klpe8y, directly back to your card. You'll need to contact your bank for any further details.
Regards,
Nicole
Team GearBubble
I have a refund on my bank statement from your company but dont see any record of buying from you. Please can you advise me. Maybe you also trade under another name. GILLIAN MARSEILLES
Hello Gillian,
Please contact us at support@gearbubble.com with more details so we can look into this for you, as we have not found anything under your name in our system.
Regards,
Nicole
Team GearBubble
The necklass I ordered for my husband in heaven the lettering is so small you can't read it with glasses of any kind. I recieved it today on April21 Please give me a refund
We even tried a magnifying glass and could hardly read it. I will not order from this company again
Hello Florence,
We're sorry you're unhappy with the quality of the necklace you received. This was refunded. Please allow 5-10 business days for the funds to reflect back in your account. You'll receive an email confirmation once the refund has been initiated. We apologize for the inconvenience.
Regards,
Nicole
Team GearBubble