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Ge Rheem Marathon / Defective product

Apr 24, 2015
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Contact information:
General Electric
Just bought a Marathon Water Heater (GE product) and found out it was defective after having it professionally installed. Had to have it uninstalled and reinstalled after the drain valve was replaced and could not wait for Rheem to figure things out about what was needed. My basement was flooding! I am out several hundred dollars in repair costs as a result. Returning it was not an option because it would have cost me more money to do that! Rheem warranty team says they will only pay for the part. What a crock. Considering filing a small claims lawsuit about GE in Wisconsin. Wonder if that would get their attention.

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Rheem Logo Rheem
Customer Service
1100 Abernathy Road, N.E. Suite 1400
United States - GA30328
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