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Ge Money Bank (Lowe's Consumer Credit Card) / Non Compliant toward request

1 United States Review updated:
Contact information:
Phone: 1-800-568-0156

I am so glad I am not the only one to hear that is getting screwed by this company. One day, I was lazy enough to not drive to my nearest Lowe's store to pay off the bill. Instead I went online to pay the bill and the complete run around in order to pay bill off. I got so discouraged that I decided to drive and pay it off. Since that day, I have never (again) received a payment through the mail. I have always received a bill in the mail (up until around March of 2008). I constantly get calls from the company asking to call the 800 number because it is very important. When I call the number, I get an answering machine and that's it. I have tried (on numerous times) to get these people to continue sending me a bill, but this request has gone unanswered. I called and spoke to "Paul" about the situation and he insisted that I make a payment over the phone, to which I said that I didn't want to. He told me about how much I had to pay because I don't know how much I owe them and he hung up on me. WTF! I don't know who to contact, but am ready to join a potential class action lawsuit. First time I have ever had to put up with a problematic company and hopefully the last.

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  • Jo
      2nd of Feb, 2013
    +1 Votes

    They call me multiple times a day and when I answer, they hang up. One time, a woman said, "Hello, Joni?" and I said "yes" and she hung up. My Lowe's payment is late because I was the victim of identity theft and my credit cards were stolen, along with my SS number. So this thief has been using my credit cards and SS number. I have explained to Lowe's what happened and why I am late and how I am trying to fix this. All I get is hang up calls. They call me at least 10 tiems a day.

  • Gs
      20th of Nov, 2013
    0 Votes

    I am getting the same calls . They come morning, noon, and night 7 days a week! I am not late nor have I ever been late to pay the bill. I truly believe this is a scam to get my information. How can I get these calls to stop. I get them 3 times a day!

  • Ge
      22nd of Nov, 2013
    0 Votes

    **To expedite a response, please provide Reference code DM 112213_cb_GSpring**

    I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at with your name and phone number. A member of our consumer advocacy team will call you to assist.

    For your security, please do not include your account number in your email.

    GE Capital

  • Al
      19th of Apr, 2017
    0 Votes

    Me 2, just called them and canceled my card. i will not put up with crap like this. I will pay them the balance, one time use and be done with them.According to them some one misspelled my address when I opened it at the store. If I had not called I would soon have a service charge. The post office rejected the letter as they put the physical 911 address along with the misspelled town. I will NOt fool with people who cannot perform business in a professional manner

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