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GDex / GD Express / my43030043583

1 Malaysia

I sent my parcel from mbe mahkota cheras on sep 12 but until now, the parcel is not deliver to receiver. I try to call up gdex few times and the team told me that they will help me to follow up and respond. However no news. Subsequently I had log a case, reference nos 921592, address to ms syahidah and team but takes long time to receive feedback. Any possible to help to speed up investigation process? Please let me know if I need to escalate this issue to external party.

Ai
Oct 15, 2018

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