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gautier / Unauthorized charge on my credit card !!!

France Review updated:
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Contact information:
The Enigma Group
I also have unauthorized charges on my credit card. Need to rectify this immediately NOW !

I also received an unauthorised charge from DRI Spyhunter for 35, 87 €.

29/07/2009 CB77DRI*SPYHUNTE 27/07/09 35, 87

Reverse charges immediately or face prosecution!




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D  30th of Jul, 2009 by 
Agree Disagree 0 Votes
Good day Gautier.

SpyHunter would like to inform you, as a end user, that Enigma Software Groups product, SpyHunter, has a 6 month auto renewal service.
By accepting the the EULA that is programmed into the product, you have to accept a few rules, before installing the product.
These rules can be seen on the End User License Agreement page of our website. Here is a link to the page. http://www.enigmasoftware.com/eula/
It states the following.
SpyHunter is a 6 month subscription spyware detection/removal service. By making this purchase, customers agree, for their convenience, to be auto renewed every 6 months in order to receive ongoing spyware protection, definition & program updates, custom fixes to their specific spyware problems, and advanced technical support from our Spyware-Helpdesk. You will receive an e-mail notification to opt-out, if you do not wish to be auto renewed.

There are also clear rules on the purchase page that states the above mentioned on the purchase page. These can be found here https://www.enigmasoftware.com/purchase_spyhunter.php.

All clients are notified via mail, well in advance(10 days), that they will be auto-renewed on a specific date.
You have the choice to cancel the auto-renewal service at any time.

We are prepared to issue you a full refund for the last renewal that took place and are sorry to lose you as a client.

If you have any questions regarding the refund or SpyHunter, feel free to contact us, by opening a ticket and submitting it.



Technical Support
Enigma Software Group

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