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Gateway to Paradise / Misleading promotion

1 Pleasant Hill, MO, United States

This promotion claims that all you have to do is send them 29.99, which is a completely refundable deposit. They then send another form in which you request the dates & destination you want, but you have to send another 24.80 for hotel taxes & fees. They say it takes 30 days to process. Then when you don't hear from them, and call the number [protected])they tell you that you'll be notified 30-45 days prior to the dates you requested, that neither date is guaranteed. How can you possibly plan a getaway like that. Then when I got aggravated they told me they could send me another form to request my money back. I said I'm asking for my money back right now. Of course they say I have to receive their form, then fill it out & send it back to them to get my 29.99 & 24.80 back. This is a giant run-around. Don't fall for it. Ocean Blue is the people who put us on to it, so you might avoid them also.

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