GATEWAY 42" Plasma TV purchased 2 1/2 years ago almost to the day developed 1 and sometimes 2 wide vertical black lines about middle of screen. When I called tech support I was told it possibly was a "XR board" at an approximate cost of $200. In addition they could set up a third party non refundable repair for $500. That would include a $200 trip fee, $250 labor fee, and a $50 diagnostic fee. I said thank you and checked in the Seattle area for a local repair. Everyone I talked to would not take the unit because they said GATEWAY wouldn't sell parts to them. I called GATEWAY again to get a "factory authorized" repair person in my area and was told they didn't have any listings. As part of this conversation GATEWAY again mentioned their 3rd party fix - but this time they said to expect about $1300 for a repair.
I again searched for other repair facilities that would at least look at the unit to determine if it was hopeless. I found TELETRON SERVICES in Seattle. They determined it was a bad "PDP" with the following quote, "if part was available it still would NOT be economical to repair"
I am now looking into the class action suit -