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The good, the bad, and the ugly - discover what customers are saying about Gas Up America

Welcome to our customer reviews and complaints page for Gas Up America. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Gas Up America.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Gas Up America's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Gas Up America, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Gas Up America. Your feedback is an important part of our community and will help others make informed decisions.

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6:24 pm EDT

Gas Up America Refund scam

In September 2008 my wife and I received an offer from a vacation company for $100 of free gas. We followed the instructions and received a coupon book from 'Gas Up America' telling us how to purchase gas from certain brand name gas stations. We followed their instructions exactly, as printed in their rules, and waited for our first check. It did not come in the 21 days they had promised. After waiting for 60 days I wrote a letter to them and finally did receive one check for $20. I sent them a thank you note and included my second coupon and a $20 gas receipt. We have now sent in a total of three coupons and receipts but have received no further checks and no answers from the company. I sent another letter on January 2, 2009 and still got no response. I even told them in my last letter dated February 3, 2009 that if they simply sent the two $20 checks they still owed me I would not send in any more receipts and they would not hear from me again. It is now April 27, 2009 and no checks and no response from them. I did contact the vacation company that gave us the offer and they said they are no longer dealing with 'Gas Up America' saying they had too many complaints about this company. I know that many people would just give up and figure they had been taken, but I know that unless people speak out, companies like 'Gas Up America' will continue to treat others like they have treated us.

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Jim
, US
Jun 01, 2011 5:23 pm EDT

In September 2008 my wife and I received an offer from a vacation company for $100 of free gas. We followed the instructions and received a coupon book from 'Gas Up America' telling us how to purchase gas from certain brand name gas stations. We followed their instructions exactly, as printed in their rules, and waited for our first check. It did not come in the 21 days they had promised. After waiting for 60 days I wrote a letter to them and finally did receive one check for $20. I sent them a thank you note and included my second coupon and a $20 gas receipt. We have now sent in a total of three coupons and receipts but have received no further checks and no answers from the company. I sent another letter on January 2, 2009 and still got no response. I even told them in my last letter dated February 3, 2009 that if they simply sent the two $20 checks they still owed me I would not send in any more receipts and they would not hear from me again. It is now April 27, 2009 and no checks and no response from them. I did contact the vacation company that gave us the offer and they said they are no longer dealing with 'Gas Up America' saying they had too many complaints about this company. I know that many people would just give up and figure they had been taken, but I know that unless people speak out, companies like 'Gas Up America' will continue to treat others like they have treated us.

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3:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Gas Up America Phony refund forms and offer

We attended a seminar in napa for a vacation offer.
We were provided with gas coupons which we were supposed to send in monthly for reimbursement of up to $20 per coupon with a receipt.
We faithfully sent these in and were never acknowledged at all.
We continued for several months but never heard from the company.

We cannot find any way to get a hold of this company!

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9:37 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a $100 gas voucher from an outrageous/laborious time share sales pitch at the split rock resort, near the poconos, pa. As required, I mailed in my voucher and received five (5) $20 coupons. The coupons came with a 16-point instructions guide on how to receive your $ (ridiculous to say the least - applying for a passport does not even require that...

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7:03 pm EST

Gas Up America Rebate on gas not received

My wife and I attended a timeshare sales pitch for which we were promised 100 dollars in gas rebates in 20 dollar monthly increments. The company that sponsored the offer was Vacation Charters in PA. I submitted the form and first gas receipt on 10/17/08 with the understanding that I would receive the first rebate in 21 days of receipt. To date, I have not received the rebate with the new form that I need to submit the next 20 dollars, I have not received a phone call from them and have not been contacted by email. Today is november 18th so it is over one month.

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Diana
Xenia, US
Mar 02, 2009 3:27 pm EST

Look up Debt Eater, it's part of their PRETEXTING fraud/Scam ... I became a member of the club when I ordered a free trial of LiftSP, over $200.00 later stolen out of my Paypal account and hassles too numerous to mention, these violators of fair business, fraudulent, and deceptive practices just happened to send me a little card in the mail for GasUpAmerican.net, the return address Debt Eater Gas Certificate, 1914 East 9040 South #433, Sandy, UT 84093 ... NO PHONE NUMBER AGAIN ... there was NO PHONE NUMBER when they robbed me for $29.95 either. There's no way I would sign into these "gansters" websites. I removed all $$$$ from that account and have refuted all $$$ taken from LiftSP, aka Skin Perfection, Debt Eater, aka GasUpAmerica, and ACAI! IF you are involved with these violators, please contact the FTC, FBI (online fraud), BBB (Utah), and Attorney General of Utah ... Make copies, like mine, to use for your case against these scam artists. CLOSE your credit card, or like me, trusting an AOL ad, close your Debit Card and REMOVE money from the account --- they will continue to withdrawal the money without your approval! Otherwise, as you cancel one company, another will come and steal from you!

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Virginia M. Kluge
Lords Valley, US
Jan 26, 2009 5:03 pm EST

I want to add my comments to the complaint from the PA couple. We also attended a timeshare sales offering at Split Rock Resort on July 26, 2008. Having received the gas coupon book after returning the initial Activation Form, I returned 4 coupons (one every month for 4 months) - 2 were declined and I received checks in the amount of $20.00 for each of the other two . I was very careful to follow the instructions on the coupon book! I agree this offering is a rip-off. I intend to follow-up this complaint with an e-mail to Split Rock Resort as I believe they should be responsible for fulfilling their obligation.

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Pa Couple
, US
Dec 11, 2008 5:40 pm EST

"I just wanted to tell you that your company is a total rip-off.I included an original receipt (for $100 of cash)with my activation form; which you ignored from when I mailed on 8/16/2008 till 10/14/2008. Then on 10/14/2008 I received the Gas Coupon which I sent back with a different gas receipt;(for $20) which today (I received a letter that you turned me down again because I did not follow all your terms). With all the time between the intial Activation Form (received 8/16/2008), Gas Coupons (received 10/14/2008) and now a decline letter (received 12/11/2008); who can possibly understand WHAT DATES your company goes by." ... written to Gas Up America. I also sent an email to SplitRock Resort stating that they have falsified an offer to receive $100 worth of gas.

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Alexandria ouoba
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Dec 04, 2008 1:14 pm EST

I sent in a coupon to recieve 100 dollars, after my inital puchase of gas at any gas station that was listed on the the back of the coupon and then after the fuel purchase I was to mail in the coupon within 30days to gas up america(PO Box in Fort Lauderdale Fl), by Nov3, 2008. I mailed my gas receipt along with their coupon on Oct 16, 2008. I have not yet recieved anything, nor heard anything from the company.

PS: This coupon for 100 gas was a gift for attending a timeshare siminar, also when I recieved the coupon instructions on what to do were listed and a deadline, but there was not any contact information.

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5:09 pm EDT

Gas Up America Gas coupons submitted to them

We received these gas up america coupons as a "perk" for attending a time share presentation in williamsburg, va back this summer. We registered the certificate with gas up america and received a coupon book to begin receiving our $100 promised reimbursement that was promised us at the presentation. I got no directions on how to complete the coupon and noted that the "rules" that came with the coupon almost make it impossible to get anything back from these people. Rules like: filling in an "issue date" which I completed as the date we received the certificate to send in to them at the time share presentation. Who knows what they want in this space, there was no explanation with the coupon book. The gas receipt has to be for $20 exactly - "what a pain" - $20.10 not acceptable. Only one $20 coupon can be submitted per month. So now it takes us 5 months to redeem what was promised us. Really. On the directions on the bottom of the coupon number 16 states all blanks on the coupon or validation form need to filled out completely and correctly (especially the issue date) or the coupon offer is invalid. And there is no one to contact to find out if the date I assumed to be the issue date is correct or not. I'm sorry, this is a pure scam, scam, scam. It makes me want to contact the company who gave this thing away as a incentive to attend the presentation and give them a piece of our mind. Fooled me once, shame on me. It won't happen again I can assure you.

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joyce rankin
Kent, US
Mar 20, 2009 11:56 am EDT

I went to a presentation here in Seattle, WA and for my attendance I was told I would receive a $100.00 gas card, all I had to do was get gas in $20.00 increments and submit my coupon with the gas receipt and i would receive my gas cards within 21 days, well it is march 2009, I send my first coupon in January 2009 and February 2009, I have not received my gas cards for january nor feburay.

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chidinma
Clarkston, US
Jul 02, 2010 12:45 pm EDT

on June 11, 2010 in response to a radio ad, I called the toll free nbr [protected] to get information on recieving $100 gas vouchers. The call lasted all of 5mins and I took a brief survey. After the call I was told that within 2-3 weeks I'd recieve my vouchers to be used at any gas station of my choosing. They cherged my card $4.97 for s&H. A day later I recieved an email from gas up america asking me to validate my acct so they can send my vouchers.
In that email after going thru the validation steps I was drected to another email which requires that I complete more surveys worth $5 each in order to get my vouchers, nothing like this was told to me in the call. Anyway I go into the gas up america site and take one of the 10 surveys whcih I find out can only take one each week so that became a problem. Also there was no information or instruction on how exactly it was I will be getting the vouchers. Over the next several weeks I called and spoke to one manager name Shannon, another name Taliya who both tol me I got the wrong email and they'll send the correct one to me right away.
Today is 7/2 and have not recieved anything new from them. Calls after calls to both managers have been made with no reconciliation to date. I have had my bank credit the $4.97 to my account since, but the principal of the matter lies unresolved.
I may never get the so called corrected email nor the vouchers so this whole set up is a scam as far as I can tell. I'm surprised the phone line still works. Caller be-ware.

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Bozan
Bronx, US
Jun 18, 2009 1:28 pm EDT

My husband and I were on a Williamsburg, Va, July 2008 with our Westgate Villa exchange.
We stop and pretty much force with some offer of GAS UP AMERICA deal. After spending more than an hour of the sales people, trying get us to buy into another villa, we finally said no thanks. So we were given is too good to be true coupons offer from Gas Up America, which we had to write in for the vouchers. Well we followed all the guidelines, the voucher arrived, the value of the vouchers $200.00usd, next step you can only use $20.00 value of each voucher within 30 days. Did we received the $200.00 worth as promised, don't be fool by this Company. Because all we received was a total of $60.00 dollars. We never heard from this company again. What a Scam.
Mrs Bozan

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jmoonman
Bryant, US
Mar 25, 2009 4:48 pm EDT

I went to a showing at Millwood Landing at Millwood, Arkansas on the promise of $100 in gas vouchers, in $20 increments 1 per 30 days. I have summitted 4 and have gotten 2 responses saying I didn't meet ALL 16 requirments. I have called and left messages 6 - 7 times, written 4-5 letters requesting WHAT item or items were in error. I got 2 responses, both a form letter saying I missed 1 or more items, listing ALL 16 items but not telling me which one(s).

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LindaRH
High Springs, US
Dec 17, 2008 2:19 pm EST

For listening to a time share presentation we were offered $100. worth a gas. At first we were offered a gas CARD but after the presentation they gave us a "coupon" from Gas Up America with instructions on how to redeem your free gas. I first sent exactly a $100. gas receipt with the coupon filled out exactly as specified. What I got back was a booklet filled with $20.00 coupons, which I orginally thought was the free gas. In turned out to be another form to fill out and send back with ANOTHER receipt for $20.00 worth of gas. I was dumbfounded with this since in the orginal so called coupon/form we already send a receipt for $100. We followed the terms and instructions to a tee. I, again, sent out a $20. gas receipt and filled out the second form following the instructions. What I got back was a letter saying that after reveiwing the information that I submitted that I DID NOT follow the terms and conditions so they denied me the rebate. I was furious at this point. I realized it is impossible to get a rebate follwoing the terms and conditions they have. It wouldn't matter if you were one cent over or under or the envelope you sent it in was postmarked 8 days from the fuel purchase rather than 7 they will use that not to reimburse you. I will be writing the Attorney General about this not because I want my money but because so many have been duped by this scan. Nothing will get done if someone doesn't do something. I just hope somebody could make a difference.

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Lenp
Monroe Township, US
Dec 09, 2008 6:54 pm EST

My wife & I attended a presentation to look at a Timeshare. As an incentive to attend we were promised a $100.00 coupon for gas. Instead we received a certificate to fill out and register with Gas Up America so they could send us the promised gas coupon.

We eventually received a book with five $20.00 coupons to fill out and return to Gas Up America with a gas receipt for exactly $20.00. There were other conditions involving impossible time constraints and limitations. Going along with them I filled out and returned the first coupon (keeping copies of everything including the original solicitation). Instead of the $20.00 coupon we received a letter advising we did not fill out the coupon properly. I verified that I did and then wrote a letter to the State Attorney General's office with copies of everything. A few weeks later I received a call from the timeshare office followed by a gift card for $20.00.

While I now received the value I was promised, I contemplating writing to the U.S. Post Master since the offer was made through the mail and it is an obvious scam.

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Paul
Montville, US
Jan 26, 2009 11:22 pm EST
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This Company is absolute ###. It is a rip off and when I go to Florida next time I would love to pay them visit. I went to a timeshare in the Poconos, PA. Same story, 100 dollar gas voucher, I spent all this time collecting receipts and filling out form, and it is complete B.S. I believe there number is [protected]. They sent me the same bs response as everyone else, . The form is not filled out correctly. and they DO NOT tell you Why.. it is very frustrating and they should pay severely.

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JMoonman
Bryant, US
Apr 27, 2009 12:51 pm EDT

We visited Millwood Landing Resort, in Southwest Arkansas for a promised of $100.00 for gas... We were told to sent the info to Gas Up America for the $100.00. They sent us a Gas-up booklet with 5 $20.00 coupons, from Gas-Up America instead. I sent in 3, as requested, Gas receipts for $20 or more, on 3 different occasions, with the promise of sending me $20.00 for each of 5 receipts. They returned 2 of the 3 saying that I failed to meet one of the 16 requirements, but failed to say which one. I called then on numerous occasions and also Millwood Landing Resort with NO response from anyone of the numerous messages I left. Gas Up America is a RIP OFF, along with Millwood Resorts...

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Jeannette
Brunswick, US
Dec 31, 2008 1:14 pm EST

I got a gas up america coupon booklet. I was to send in a receipt along with one of the coupons in the booklet, so i can receive a rebate for the gas of $20.00 for each coupon . On Dec. 8th 2008 m I sent in the second coupon .I was werry about it but gas up sent me a check for the 1st coupon, 1 and a half months after the first coupon. Anyway after the 2nd coupon was sent in I received a letter saying that I did not follow the terms and condition of the offer and to read #1-#16. I did the same exect thing that I did the first time, with the first coupon. these people are wrong.

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Hilarie Hsu
,
Oct 28, 2008 6:53 pm EDT

Attended a Global Expeditions Time Share talk, decided not to purchase but was given a $100.00 Gas Voucher certificate. Followed all the rules to redeem them back in July 2008. It is now Oct. 2008 and despite repeated attempts to contact someone and find out what the delay is all about, just got the runaround and never got a direct answer nor received any communications from anyone from their company on it. A total scam and rip off of our time and efforts.

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