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Garmin International / poor service

1 Kuala Lumpur, Malaysia

Dear Sir
I am from Malaysia.
I bought a Garmin Vivosmart 3 at the Taiwan airport last month. Serial no is [protected].
A month later the battery doesn't last long. It died after 4 hours of use. 3 weeks ago I sent the watch to Garmin office in Kuala Lumpur (Aero Technologies M Sdn Bhd, service report no is SW181063). They told me to send back to where I bought it for exchange as there are no record of my purchase. It will be ridiculous to go to Taiwan just to get the watch exchanged. I showed them my receipt of purchase as well.
Please kindly advise.

Ng koon poh

Garmin International

Kp
Apr 23, 2018

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