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Garage Doors service / Refund denied

1 PO Box 21669, Crystal ParkGauteng Benoni, South Africa

I bought 2 garage doors from Kingdom Doors, Lenasia in 2014. On 22 April 2015, I reported a problem with doors & was asked to pay a callout fee of R700 & R200 for maintenance spray bottles & this was paid electronically on the same day to ABSA bank Acc. [protected] with confirmation forwarded to & also faxed to [protected] for the attention of Shaun who then promised to send people on Saturday the 25th but never turned up. I called the company unsuccessfully up till Tuesday following the long weekend, and I'm told I have forfeited the money because I did not respond to their call. Right now Shaun refuses to take my calls

May 22, 2015

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