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Game Stores South Africa / Game.co.za / incorrect pricing shelf vs till

GREENSTONE EDENVALE, South Africa

Good day - this is a copy of an email sent on 21August, and resent a few times- now nearly 2 months and still no response. Have had same experience again!!

From: Liz Budge [mailto:[protected]@xloceanair.co.za]
Sent: 21 August 2018 12:51 PM
To: '[protected]@rcsgroup.co.za'
Subject: INCORRECT PRICING SHELF vs TILL
Importance: High

Good day

I would like to convey my disgust with the way that Game Stores charges more at the till than the price displayed on the shelf.

This has happened to me a number of times and on Sunday again.
I stopped the cashier and she had to go get the price of the shelf for 2 items

Tinned dog food - shelf price R16.99 - Till charged R23.99 - This is R7.00 more than marked price!!!
Dog pellets - shelf price R109.00 - Till charged R135

Another point is your advertised prices are also not correct on the shelf ie Boss tinned dog food - advertised at R14.99 - Shelf price R19.99

This time I am definitely going to social media etc with this - previously I only noticed when I got home and was told nothing could be done, this time I have the amended till slips as proof!!!

Regards

Liz Budge

Li
Oct 17, 2018

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