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Game Discount Stores

Posted: Dec 5, 2017 by    

service after game (massmart - walmart) took my money #22340890607264

Complaint Rating:  0 % with 1 votes
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Contact information:
South Africa
game.co.za
I bought a Fridge online on November 24th, 2017 at +- 06h00
Payu confirmed the money was received and deducted off my account.
That was seamless. I didn't receive one iota of correspondence from Game since. 5 hours of phone calls, email writing, lies, promises of I'll get back to you, etc... NOT ONE E-mail or SMS.
Game has had my money for 11 days after a promise of 3-4 days delivery.

Telephone calls go unanswered and when you do get through they cut you off.

Absolute rubbish service. Never in all the years that I have dealt with Game or Dion have I received such pathetic service.
Complaint comments Comments (1)    Updated: Complaint country South Africa Complaint category E-Shopping

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A  7th of Dec, 2017 by    0 Votes
I have exactly the same problem with a TV I bought online on the 24th, have you managed to resolve the problem?

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Game Stores South Africa / Game.co.za Logo Game Stores South Africa / Game.co.za
Customer Care Service
9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street)
Durban
South Africa
+27 861 426 322 73
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