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Gala Hotelsthey cancelled my booking and no refund

I booked a hotel in London through galahotels but they cancelled in the same day saying the hotel is no longer available and they will refund me ... 6 weeks later no REFUND !!!

I followed up every few days, mails, complaints and every time I get the same mail that my refund was processed and will take 2 -3 days !

I read on trust pilot that they are doing it to lots of people !

Please DO NOT USE THIS SITE AS THEY WILL CHEAT YOU !

My booking reference was [protected]

Mi
May 04, 2017

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